Visited this location for pre-employment medical services. Not my first choice. Concentra locations…read morestay busy no matter the time or day. I arrived at 0800 to find a line waiting to be checked in, took about 20 mins for the wait time just to check in. Once all that was completed, I had to wait in the lobby until 9am when I was finally called back. By this time the lobby was full and people were having to wait outside. Was sent back to lobby by physician to check out and wait on my paperwork at 940am By the time I left the facility it was already 945am. Took almost 2 hours to get two things completed: urine drug screen and physical. While the ladies checking people in were doing their best the keep up, it appear as though the bottleneck was in the back. Everyone was really nice and very apologetic about the situation as they attempted to deescalate issues with the waiting time. Personally when it comes time to getting these preemployment services done, my expectations remain low.

Long wait times and unreasonable expectations from staff for people trying to work and get DOT…read morephysicals. Was made to get cpap compliance with MILD osa and given 30 days to get more tests. So I was told to bring in my sleep study and I would get my card if it was mild or given a chance yo comply. I bring it in and was made to pay for another physical and was denied again. They wanted more tests. They won't get more out of me. I don't think they realized it was a financial struggle to.pay for another physical so I can become employed again. And then deny me after raising the bar. There's no more to give.

I'm surprised that this place has such low reviews, but I will preface with the fact that I…read morescheduled my appointments so I didn't have to wait long. I definitely suggest that you try to schedule an appointment yourself. Both times I was able to schedule my appointments on the same day as well, which was convenient. They called and asked if I'd like to come a little earlier since I listed that I had a hard time breathing, and I agreed to come in a half an hour earlier. I know there were walk-in emergencies that were taken, but I also saw some people who arrived around an hour before close and were turn away due to the earlier walk ins. Overall the space is very clean and newer or just kept clean for a medical facility. They have a lot of different rooms, and the one I was out in was pretty bug with extra chairs if you bring company. The nurses seems to all be friendly and genuinely care. I didn't feel like I was being judged for the fact that I vape or when I mentioned any other poor habits. After checking my lungs it turns out I had pneumonia. They gave me a nebulizer and ordered some antibiotics, steroids, and an inhaler for me. They gave me clear instructions and asked me to come back in when I was done to confirm my pneumonia away. I came back after 5 days (booked an appointment the same day) was able to get checked in and seen pretty quickly and was checked it and confirmed to be doing much better. The nurses from my earlier appointment even remembered me and we're just as friendly and caring as the first time Like I said I'm really surprised by the poor rating but I also realize that people are more likely to leave a review if they have a complaint than if they're happy with the service. I definitely recommend this place, I will definitely be returning if I need to go to urgent care. I feel very confident in suggesting this place for urgent care needs.

I will not be emailing your company, you had all my contact information to bill my insurance? Why…read moredo I need to email YOU for my contact info?? LOL Save your breath "business owner"

This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

Found it interesting they stated Mandatory Masking when we entered. After putting on our masks, we…read morewalked over to the US Department and hardly anyone was wearing masks, including providers. I didn't mind wearing the mask since I just got over Covid, and was able to come out of my cave, but it was confusing.

Long wait, not very clean looking. The female provider was kind and a good listener, thorough, so…read morethat's great. Hugely disappointing, though, that they're billing me now a month after I already paid in full while I was there. How many senior citizens, and other general public, are paying twice because they're not catching that?

I have bad experience at CHC Broadway. it is the second time I'm coming for the appointment and the…read moredoctor is 60 min behind the schedul. It seems as I don't have my own schedule and I can come back and forth anytime. so angry.

Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

If you're ever needing to go to the emergency room, be prepared to wait for at least 2 or more…read morehours in the waiting room. Even if you're brought in by ambulance. Unlike Swedish, Providence rushes through the check in, triage... They barely listen to you and you're in the waiting room. When you get back into a room, you'll wait at least an hour or more before even seeing the doctor. I understand this isn't a walk in clinic, an urgent care or have appointments. And of course the more emergent patients are put first. The longest I've waiting here, in the waiting room was 6 1/2 hours. Now don't get me wrong, I don't want to be in and out. I don't want to have a half a$$ doctor, pump me full of meds and send me home. But it would be nice to feel heard. Seen. If it's not a 911 call emergency, go to Swedish Mill Creek or Edmonds.

It is terrible Hospital to be at.My wife staid there 2 weeks, and after all tests, doctors could…read morenot figure out what is going on with her. Additional she got pneumonia and pressure sours. I am very curious from where those doctors got diploma? And we saying that medicine in America the best in the world???????????????

I visited optum for a follow up visit as I was not feeling well and I was very disappointed by the…read morequality of attention provided to me. The medical assistant did not took the time to understand my health and started concluding on conducting tests that I never requested. Optum should provide training to its medical personnel on how to manage people and make them feel comfortable when they come for urgent health matters.

Took my grandson here for a sore arm. Great care, x-rays and diagnosis. Referral done promptly…read more Great visit.

I waited months to see if there was an ounce of follow through with Jamila Mainor. I do not…read morerecommend her as any part of your health team. This was one of my first appointments trying to get back on track with my health after suffering a miscarriage. She is exactly the type of doctor that I dreaded finding, that she would make me not want to seek help. While explaining myself I ended up crying, obviously embarrassed, I tried to pull myself together. But it really got to the point that after a few minutes I had to ask her for a tissue because they were right behind her head. It was strange to me that someone in healthCARE clearly didn't care. She supposedly sent out a referral that then was noted as, "waiting on patient." When I went to a new clinic they mentioned never having seen that note on charts and were unsure of what it meant. I would have preferred she simply not take me on as a patient than to be treated that way. It was not a pleasant experience. Even in her email regarding lab results she referred to me as, "she" and "your." Impersonal, unprofessional, no follow up, and uncomfortable. Don't do it.

I was charged a no-show fee despite cancelling the day before. I contacted them once by phone and…read moreleft a message and 2-3 times via My Chart. I never got a response. Every time I got a bill, I contacted them. After 5 months they reduced the fee from $75 to $25. I don't owe them anything! I was sent to collections and wrote a mailed letter explaining the situation. Yesterday, I received a bill with multiple charges, no dates for them and $47 interest on the original $75. I now owe almost $400!!!! I've been going to the Everett Clinic for over 20 years. I am DONE and they'll NEVER get a penny from me.

Took my 2yo in for labs. It was her first time getting blood drawn…read more I came prepared for a long wait but was pleasantly surprised! Not only was check-in quick, but I waited less than 10min to get her blood drawn. The phlebotomist was nice and they had a cartoon playing during the blood draw. She didn't even cry once! She got stickers, and then less than 20mins from our arrival we were back out.

We had a wonderful experience here from the gal who helped check us in being very friendly and…read morepersonable (side note: cute staff pet photos which totally drew on my kid's attention in a positive way). Our nurses Meagan and Sarah were so nice and calming. Dennis the X-ray technician was super patient with us and made it a comfortable experience. And lastly, the doctor helping us was so kind and supportive. I highly recommend this hospital.

Do not allow your children under the age of 18 to go to this state run agency. The first thing they…read moredo without knowing anything is push your kid getting on anti-depressants or ADD/ADHD medicines. Send them to the psychiatrist so they can get prescribed pharm drugs. It is total crap. They are not interested in helping your child, just getting them on prescriptions. Do NOT take your kids here for any kind of mental health care. Run far away from any Compass Health!

I'm not going with compass health Lady on the phone said…read moreassessment hour and half and she said had talk to Massinger when they had other days available they would call me back and I had to call another number just so they transferrer over the evert office to can talk someone and Im glad i did not go with them at all and they sound fishy to me