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    Providence Auto Group

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Providence Auto Group

    Auto detailing work

    Auto maintenance

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Providence Auto Group Photos

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    9 months ago

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    BMS Towing & Recovery

    BMS Towing & Recovery

    (16 reviews)

    AVOID THIS BUSINESS!!!…read more I just witnessed an appalling display of racism by one of their employees, Heather Grove. A dear friend of mine was displeased with the quality of service she was receiving from the business and posted her feelings in a respectful way on Facebook. Heather posted comments calling my friend (a well-employed college graduate) and other commenters "hoodrats" and then said she's "white and doesn't care" what others think. Prior to that point, NO ONE had mentioned race. Heather, apparently has it on her mind though and forgot that all money is green. All money matters, right? So take your money and spend it at a business who knows that and values customers of ALL kinds. THIS place isn't it. ETA 8/14/18; I just noticed that some man who admits to being unfamiliar with the issue decided to chime in and claim that Heather "isn't racist" (she most certainly IS racist and proudly admitted as much in the appalling comments she openly made on FB). Further, that same man decided to excuse Heather's unprofessional behavior by placing blame on the PAYING CUSTOMER. If that person is indicative of the kind of advice the management is getting about addressing serious issues with customer service and public behavior, then I'm utterly convinced this business needs to cease to exist. Even McDonald's will do what is required to keep customers happy (except, maybe, keeping the ice cream machines working ). These people clearly prefer to shirk responsibility for their sub-par service and then seek to blame others for their wrongdoing. Anyway, they don't WANT to do better, so they definitely don't deserve your money.

    I'd give them a ZERO!!! Onstar arranged for them to come tow…read moreme. 1st ETA was 10:45am. Next ETA 10:58. Then 11:10, then 11:21. I call them and a lady gives me excuse that driver got delayed at previous stop, he's on way, he's in next town over, no more than 15 minutes away. 11:45 no show. Both I and Onstar try to call them and it goes to voicemail. How does a 24 hour business not pick up phone at 11:45 am? We try for the next 20 minutes, no answer and no response. Clearly unreliable and unprofessional. Read other reviews, do not use them!!

    Providence Auto Group - car_dealers - Updated May 2026

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