I really can't say enough about this company i am thoroughly pleased with the professionalism and…read moreservices they have provided me and my family. I would definitely recommend them to anyone looking for help in the home.

I previously worked for blue dot and I can say they were one of the best places I had ever worked…read morefor. Great boss, great co workers & even better clients. You can 100% trust the care you will receive from this company and or employment.

Thank you to Nick Mace and his team Adam and Karen at Blue Dots Cares for the great care that they…read moreare providing to our mom. Our mother suffered a debilitating stroke at a fairly young age and was not ready to even think about nursing or assisted living care. After many months of in hospital therapy and a short stay in assisted living, with the help of Nick and his group she was able to move back home where they provide daily help to her as she continues her recovery. Cannot say enough about the wonderful care that she receives from Adam and Karen. They help with everything from laundry, house-cleaning, walking the dog, going to appointments, cooking/prepping food, personal grooming to simple daily companionship. Adam and Karen are very considerate and have been so very wonderful to her. They do anything she asks them to do and she is very happy with them. The whole group at Blue Dots Cares is very knowledgeable and they have worked with our family to make sure we have the best caregivers to meet our needs. We are very pleased and would highly recommend Nick and group to anyone looking.

I've have had a great experience, . Chris McCourt NP is kind, knowledgeable, and truly takes the…read moretime to listen. I always feel comfortable and well cared for. It's not always easy to find a provider you genuinely trust, and I'm so thankful I found Chris. I wouldn't hesitate to recommend him to family or friends!

I rarely leave negative reviews, but my experience with this office has been incredibly frustrating…read moreand disappointing. After accidentally missing an appointment, I reached out to reschedule and was told I could not because I supposedly had a past-due balance of $105. I knew this was incorrect because I had already paid $110 through the patient portal. Instead of investigating before denying care, I was simply told I couldn't be rescheduled until I paid the balance. After I provided proof of payment, the office admitted they had found my payment--it had been in a section of their system that only the office manager could access. While I appreciate the apology, this issue should have been resolved before I was denied care. The most concerning part of this experience is that these were mental health services. Patients seeking mental health care are often already in a vulnerable position. Being turned away because of an internal billing error created unnecessary stress and delayed access to care. Administrative mistakes happen, but patients should not bear the consequences of those mistakes. I hope this office improves its billing processes and communication so others don't have to fight to receive the care they need. I continue to see my therapist and nurse practitioner, Devon and Jennifer, who are amazing. My experience with the office staff is extremely poor.

Excellent customer service. The staff are all informative and knowledgeable about the services they…read moreoffer. The owners are always helpful and friendly. They make sure their staff have in-services and up to date on CPR certification. The y truly care for their patients and staff as if they are their own family.

They truly go above and beyond to make sure their clients feel safe, comfortable, and cared for…read more Communication is always smooth, and scheduling is flexible to meet our needs. It's clear that they genuinely care about the people they serve.

Passionate Home Care is absolutely amazing with my grandmother. The care is exceptional and exceeds…read morewhat I was looking for. Syvonna and her staff cater to their patients and make them feel special. SP

Care and quality in how they handled my mother, my mother became the star of the nursing homeread more

I already reviewed a hospice tonight, so why not a nursing home, right? I'm the legal guardian to…read morea caseload of severely mentally ill adults so the majority of my clients reside in nursing homes. I currently have four clients at Algart. Their staff is so helpful, kind and knowledgeable. The administrator is very personable and he is very involved with his residents and staff. I love that they have a nursing home and assisted living together to make for an easy transition for my clients. It may not be in the greatest neighborhood in Cleveland but it is definitely a gem in the city and my go-to home that I'd like to place ALL of my clients at if I could.