These guys are great. Had paint protection film applied on my Tesla. Very reasonable price and they stand behind their work. Highly recommend them! read more

Protection Plus - Vehicle Wraps Near Me - Westfield, Massachusetts

Had front and rear chrome bumpers wrapped in black and fog light covers wrapped in clear for protection. Looks awesome!! Would definitely recommend! read more

Protection Plus - Vehicle Wraps Near Me - Westfield, Massachusetts

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This all started around May 22nd and car still isn't 100% right mid August. I brought my brand new GT350 ($65,000) with 2 miles on it to Protection Plus in East Longmeadow for front end ppf and racing stripes based off a referral and positive reviews. Original install had some issues with imperfections in the film that they replaced. I noticed a mark on my front bumper by my drivers side headlight that looked like a cut from a blade in the paint right by the edge of the ppf where it would've been trimmed. I was told that it was a hair in the clear clear coat. This ended up not being the case. After the film was replaced the 1st time I then noticed cuts/ scrap on my bumper by my drivers side fender near the ppf edge. I just used touch up paint at this point because I didn't want to be bothered. The film on front bumper still had issues and a bunch of marks in it that I felt didn't look right. Brought the car back to redo bumper again and at this time when removing the ppf paint was pulled off my bumper. They refused to take any responsibility for this and said my car was hit at some point and was repainted. I bought the car with 2 miles on it off the showroom floor. There was also a gouge in my bumper by drivers front fender that wasn't there previous which they said was a chip, it definitely wasn't a chip. Car was then brought to the auto body where they confirmed that the car was never hit and never repainted, it was still all factory paint. Ppf shop still denied to cover the damage and said the people at the body shop were "inexperienced". I was told I brought them a car with issues before they touched it. I was never told there were issues with the car before they started the job. I also wasn't told after it was done. I had to find the issues/ damage myself. At the end of all this the shop refused to touch my car again and left me with a bumper with no ppf on it. I was offered a partial refund which didn't help me because now my car isn't finished and there's nobody else local that will touch it. At this point I found a shop over an hour away that's going to redo the hood, bumper, fenders, and racing stripes. It's now going to cost me an additional $2400 to fix all that was done with the ppf from this shop. Other shop also found issues with the fenders- lift lines in film, exposed not covered areas, and edges pulling up with dirt underneath. When the hood ppf was removed to redo it and the stripes they found cut lines in my paint from the previous install. The cuts were so deep that wet sanding and buffing wouldn't correct it. Pretty much adding ppf has ruined my car due to an improper install. Not to mention while I was driving on the highway to the other shop to have this all fixed something happened to cause damage to my front splitter and under tray which is now costing me an additional $800 to fix. I'm also left with a car that has 3M ppf left on some areas that the installing shop won't even honor the 10 yr warranty. This has been a 3 month battle and my car will never be the same. The way things were handled were not right and a partial refund did nothing with what it actually cost to fix everything and all the other damage that happened because of it. I tried reaching out several times to come up with a solution but was not taken serious or spoken to correctly. They still deny any damage to my car yet it was there when it left the shop and not there when it went in. I will also be contacting the BBB and going to small claims court. If the job was done correctly the 1st time ppf would've never been removed and this all could have been avoided. I paid for a service that I ultimately didn't receive and have no local shop for any warranty issues now. I know to some people a $65,000 car isn't much but for me it's a lot and I work hard for it. I just wanted the work done that I paid for and the shop to stand by the product and installation. Also take responsibility when you damage something. You can't say that the damage couldn't have happened if you didn't personally do the work. This whole experience has just made me not want the car and it's been a stressful 3 months. They will also be installing the ppf first and then the stripes on top, which is how it should've been done in the 1st place. Between everything I'm over $4,000 in cost for original job, redoing the job, and repairing the damage that will never be 100% the same again. This isn't right and since they don't want to resolve this I'm spreading the word everywhere I can. read more

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