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ProTac Security

5.0 (1 review)
Open • Open 24 hours
Updated 3 months ago

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75%

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8 years ago

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Smith's Alarms & Electronics

Smith's Alarms & Electronics

(29 reviews)

I cannot say enough good things about Smith Alarms. From the excellent customer service in their…read morescheduling office, to the 3 installers who showed up to do the job, you want to use this company if you care about the security of your home or business. Scott, Kent, Dylan and Junior were all excellent communicators and patient in explaining everything they were doing. I'm no tech genius and getting up there in years, so if I can quickly learn a home security system that I can use both on my home TV and on my smart phone, anyone can. But only if you have the right people to do it. Smith Alarms may not be the least expensive, but they provide excellent quality equipment, installation and service. Highly recommend!

CALL ALARMGRID.com!…read more I was looking for an alarm company that could provide actual accountability for the service you pay for and honest service. I called Smith Alarms out of Santa Maria. These guys operate like a car sales lot. I had to call twice to get a response on the phone and they did not respondto my email back to them like they said they would. Then they had some story about charging $129 for some necessary part first. And I needed to sign a 3 year contact too. It seemed to me liked he was trying to set up me to buy a new alarm system saying "the 3gig Edge system was not set up to be taken over by a new company - so you need to know we may not be able to take that service over even after you give us $129". So I googled "alarm monitoring company" and found AlarmGrid.com. They said nothing about not being able to take it over. They said it was bogus about the $129 part. Stating with ALARMGRID.com Within 3 days I was scheduled for a new monitoring system using the same app alarm.com. NO EXTRA FEES! No new alarm system! It was so easy! No contract & $5-10 a month cheaper a month! Best of all - you can reach a manager or get reg. help you thru their website chat, And they will call you ASAP! What a story Smith Alarm has to get more money out of us!!! I do not appreciate the Car Sales type dishonesty of adding on unnecessary charges to my simple request.

ProTac Security - security - Updated May 2026

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