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    Prospera Financial Group

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Prospera Financial Group

    Life insurance

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    8 years ago

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    Raul R.

    Sonia - Thanks for the awesome review!

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    8 years ago

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    Raul R.

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    Steven Humphreys - American Family Insurance - untitled

    Steven Humphreys - American Family Insurance

    (3 reviews)

    I have been using Steve Humphreys and family for my auto, life, and home owner's insurance for over…read more15 years. (Until I moved to San Diego- unfortunately). The bottom line from a "real" Yelper is that Steve is the best agent in the insurance business, bar none! Steve cares more about you as a person and not just a number than most of your friends and family do. He makes certain that you have the proper coverages (and not any more than that!) even if he has to talk you out of things you don't need. He also makes sure you know how to deal with the adjuster, what to do, what to say, etc to make sure they don't screw you when there IS a claim. After moving to San Diego, I unfortunately, had to cancel all my policies with Steve because American Family isn't in California. But, just last week, in the middle of dealing with my current insurance company over a flood claim, I called and talked to Steve for almost an hour and got invaluable advice that is probably going to make sure I get my claim accepted. And this conversation happened even though I don't currently have ONE SINGLE POLICY with him right now! And that's the way he is with ALL his clients... I have heard him on the phone with many people. He just cares. And that is very unusual these days. I met Steve by acquiring a policy on my car in 1996, but I am proud to say that I consider him a friend and he is a better one than most.

    My family has been using Steve Humphreys for over 25 years, I have personally been using him almost…read more15 years since I purchased my first home at the tender age of 20. Steve came out to visit me at my new home and helped me understand what the homeowner's policy is, does, etc. Since then, he is always there for all my questions: trivial, silly and just plain ignorance on my part. He is always so patient, kind, and provides incredible insight and advice. I always appreciate his way of presenting the options so all decisions are mine, rather than him leading me in a certain direction to help line his pockets. I have learned so much from him over the years and always appreciate his willingness to share his knowledge. You can tell his long experience in the industry serves him well to speak with confidence and accuracy as he evaluates your personal situation and needs. And he is always incredibly responsive! Sometimes I call him with silly questions, but there have been times where Steve senses my anxiety about a situation (big hail claim, thank you Colorado) and always makes sure I have his cell number. I would never bother him on his personal time, but it's a nice touch for sure! His brother and mom also work with him, and they are both equally wonderful to deal with and are so incredibly sweet- especially Mom, Margaret :) For all these reasons, I have NEVER price shopped Steve! There is no monetary savings that can replace his personalized attention and service. For as long as he is in the business, he will have my business!

    Prospera Financial Group - lifeinsurance - Updated May 2026

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