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    PROSPER Gulfport

    1.0 (2 reviews)
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    The Preserve - Exterior

    The Preserve

    (8 reviews)

    DO NOT MOVE HERE - Absolute Nightmare…read more This place is an absolute dump. Horrible management. Horrible maintenance. Nothing ever gets fixed. Management is impossible to reach - they never answer the phone, never call back, and clearly do not care about residents. The stairs and railings are completely rusted and literally held together with nails (I have pictures). That alone should be a safety violation. My wife and I moved into The Preserve in October 2024. She was pregnant at the time, and we had our baby just a couple months later. What should have been a safe and quiet home turned into a complete nightmare. At first things seemed fine, but it quickly went downhill. Rules stopped being enforced: hallway noise at all hours, pool parties after curfew, parking chaos, and pets way over the supposed size/breed restrictions (dangerous breeds included). The gate to the property NEVER worked the entire 11 months we lived there. We paid extra for a "deluxe" unit that was supposed to include a washer and dryer. We didn't get one for the first THREE MONTHS and had to constantly beg until they finally delivered one. None of the issues on our pre-inspection checklist were ever addressed. The balcony railing wasn't secured, the balcony door was damaged and leaked air constantly, and the second bedroom ceiling fan light cover was cracked. That light cover eventually shattered while the fan was on - something that could have seriously hurt me, my wife, or our baby. Communication from management (especially Erin May) was beyond unprofessional. Notices for inspections and pest control were constantly wrong. The worst experience we had: maintenance and pest control tried to enter our apartment WITHOUT NOTICE while only my wife and baby were home. No warning, no call, nothing. If I had been home, this would have ended very differently - and not in their favor. This left my wife feeling unsafe in her own home for the rest of our lease. I reported it immediately, and management never responded. That says everything about how little they care about tenant safety or privacy. Even when maintenance admitted during an August inspection that our balcony was unsafe and needed repair, they never came back to fix it. That was the story of our entire stay - promises, excuses, and neglect. If you're considering living here, save yourself the nightmare. Read the other negative reviews (they're true) and RUN the other direction. This property needs a total overhaul from top to bottom, because right now it's nothing but a hazard with management that doesn't care at all.

    Not a good experience. Unhelpful & disorganized front office…read more Cockroaches inside the apartment complex. Wouldn't rent here again.

    PROSPER Gulfport - apartments - Updated May 2026

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