I have experienced much better care at other clinics. If you need a sick certificate or a basic…read moreprescription they may be able to help you out, but there are much better alternatives to choose from. My practitioner was Dr. Emilie Staehr who was nice initially but comes across as a very transactional doctor. Don't go in to an appointment expecting more than a 10 minute discussion. As a last resort, I'm sure there are worse clinics out there- but I would recommend seeking treatment elsewhere for anything ongoing and if you have the time there are plenty of clinics in the area which offer bulk billing. -Michael

Avoid Dr. Mark Waksmundzki at all costs…read more This doctor has been one of the most unprofessional and patronising medical professionals I've ever encountered. From the outset, he has spoken to me in a condescending, dismissive tone--as though I were an inconvenience rather than a patient seeking help. He repeatedly misinformed me about what medications can be prescribed on a repeat basis, insisting that I book unnecessary follow-up appointments just to continue accessing what I now know, through multiple second opinions, can legally and ethically be prescribed without constant visits. Other doctors have actually warned me about his tactics, confirming that his approach is far from standard practice. Despite clear input from several physiotherapists pointing to a likely ligament tear in my shoulder, he flat-out refused to refer me for an ultrasound. Instead, he told me to "just stretch" and--surprise--book yet another appointment before he'd consider doing anything further. This is not healthcare; it's gatekeeping and stalling at the expense of a patient's wellbeing. Dr. Waksmundzki seems more invested in controlling the process than helping the patient. His behaviour feels manipulative, and there's an unsettling undertone to the way he dismisses valid concerns and deflects responsibility. I wouldn't recommend him to anyone--especially those looking for honest, compassionate care.

Called me in for a vaccination then upon arrival told me they had no vaccine. Reception staff were…read moreblasé about it and unapologetic.

If I could give less stars I would. This "medical clinic" could not care less about your health and…read moreonly care about their back pockets the staff are either incompetent or lazy I'm not sure which yet. Their phone service is next to impossible and here's a hack of you want to get through push number zero not one and you normally get straight through I was denied help and was forced to go to hospital it's no wonder the hospital system is clogged up as places like this are PURELY TO BLAME for their lack of treatment

My son made an appointment with a specific doctor at 3.30, after waiting for over an hour (4.30) we…read morechecked only to find that he was so far behind that he was only up his 2pm appointment and would probably be waiting anywhere up to another hour. There was an elderly gentleman who was also checking to see how much longer he would be waiting and he has been there 4 hours, while another patient was told after waiting for over an hour that his dr had left for the day. Seriously unorganized, I can understand that some appointments can take longer but these waiting times are ridiculous and it seemedas though it was across several doctors.

Visited the very snazzy new RAH today! With so much controversy and bad press surrounding this…read morehospital I was glad to see such a well designed, modern and functional facility up and running! After navigating the car park relatively easily, I was met at the lifts by an extremely helpful volunteer who helped my find my way to my appointment. It was very modern and simple to get to where I needed to be with text messages to help along the way! Well done to all the staff there doing an amazing job all things considered