Ken's Tires is good for service and they do a wide range of tire services. I've been here a few…read moretime and always left satisfied. However, the one reason I'm only giving a three-star is the issue of waiting. My simple SUV was here for over an hour and a half just for a two-wheel tire realignment. Again, great service, but expect to wait a bit. Might want to just drop the vehicle off and pick it up in the evening.

We got a flat in our RV on I-81 and Ken's Tires got us right in and replaced the tire in no time!…read moreThey were professional and kind! Thank you so much for helping us get back on the road! Highly recommend!!!!

Amazing work and promises kept!!!! Mark is a gem of a gent and one heck of a mechanic!!!!…read more Beautiful work and always willing to take you in and work with you. We would highly recommend him to anyone!!! Not sure who anyone else back in 2020 and so forth worked with, But it was Mark who we found was the Best from any Rest!!!

We brought our vehicle to be inspected here on the 28th of April which was a Tuesday. The garage…read morecalled us back to let us know what all was going to need to be done to the vehicle and told us it was going to cost a certain amount and would be completed by the end of the week. Come Friday we still hadn't heard anything back and figured they hadn't finished yet or just didn't get around to calling us back. Come Monday, my husband called to ask what was going on with our vehicle and they STILL had not even started working on the car (that was supposed to be completed the previous week.) After ANOTHER week of waiting for a phone call, we AGAIN called them on Friday now (11 days after dropping our vehicle off) for them to tell us it was ready... no one bothered to contact us or let us know the vehicle was ready. They then proceeded to tell us the cost was now $200 MORE than they initially stated. Cleary, we were a bit irritated at this point and curious as to why we were not contacted and made aware that this was now going to be an additional $200. My husband called them back to ask why the cost was significantly higher than we were told and what all had to be done for it to increase to that extent and their "professional" answer to this UNDERSTANDABLE question was, "well, we can charge you MORE if you'd like." Absolutely ZERO customer service, ZERO professionalism and we will NOT be returning. We will also make sure it is known to friends and family that the quality of professionalism at this business is close to none. In no way, shape or form was my husband ever RUDE or LOUD with any of the gentleman in the office on the phone and I am highly disappointed a business in our town treats their customers in this fashion.

after numerous phone calls and message my calls were never returned bad customer serviceread more