1. PROSHRED Houston

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Stafford, TX

PROSHRED Houston

5.0 (11 reviews)
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3 years ago

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Brock B.

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10 months ago

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5 years ago

Did a great job shredding my house documents on site. Very quick, confidential and painless.

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Brock B.

Thank you for the great review on your experience with Proshred.

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5 years ago

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Brock B.

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10 years ago

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11 years ago

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10 years ago

It was easy to set up the service, and at a great price. The gentleman that did the shredding was very professional and polite.

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10 years ago

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11 years ago

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11 years ago

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12 years ago

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Review Highlights - PROSHRED Houston

“Let Brock and Emily Bruce show you how to get documents destroyed effectively and at a very reasonable price.”

Mentioned in 2 reviews

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Shred-it

Shred-it

(7 reviews)

This place is fairly easy to find and able to handle small or large, personal or business shredding…read morejobs. They will deliver containers and pick up your contents to be shredded and/or you can drop off at their offices. When I first called, the customer service rep was helpful except she couldn't (more like wouldn't) tell me how to find them. When I questioned her on this she said she wouldn't want to be responsible if I got lost. What??????? Just when you think you've heard it all. She said, "You just need to use your GPS." I'm cool with that and would have used my GPS anyway, but now I am curious, so I asked her if she was working from a remote location, like a lot of customer service reps or was she actually sitting in the office at the location to which I would be traveling? She stated she was in the office. I just said "okay, just curious " and I thanked her. When I arrived at the office the gentleman who greeted me at the service window was very nice and very helpful. The guys at the dock that unloaded the boxes were very customer service friendly as well. My shredding was for my office, yet after I left I noticed both the certificate of Shredding and the invoice have my home address listed. For auditing purposes this is not acceptable. This is my fault because I should have read them before I left the property. I will call and have this corrected and emailed to me. So, there were a couple of lessons but the service was good and I would use them again.

Extremely disappointed with Shred-it/Stericycle's customer service. We have made repeated attempts…read moreto get our concerns addressed, yet no one takes ownership of the problem, provides a meaningful response, or follows through with a resolution. We are continually passed around or left waiting, while the original issue remains unresolved. For a company trusted with confidential business records, this lack of communication and accountability is unacceptable. The shredding service itself means very little when customers cannot get help with their accounts. Based on our experience, I would not recommend Shred-it/Stericycle to another business. We are now looking for a provider that values its customers, communicates clearly, and actually resolves problems.

PROSHRED Houston - shredding - Updated October 2026

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