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Buda, TX

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Prose Buda

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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1 month ago

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Beatriz C.

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Ask the Community - Prose Buda

Mansions of Buda

Mansions of Buda

(9 reviews)

I would strongly encourage prospective residents to carefully document everything and review their…read moremove-out charges closely. After moving out, we were charged $2,685.17 for full flooring replacement. We acknowledge that our dog damaged approximately 3-5 planks of laminate flooring near the back door, and we have never disputed responsibility for reasonable costs associated with that damage. What we dispute is being charged for replacement of the entire floor. We formally disputed the charge on July 26 and requested photographs, an itemized invoice or estimate, an explanation of why the affected planks could not be repaired or replaced individually, the age of the flooring, and an explanation of how the charge was calculated. After receiving no response, we followed up again on July 31 and gave management until August 7 to respond. As of August 8, we have received no response or supporting documentation whatsoever. The property's initial notice also stated that the resulting $2,321.67 balance could be sent to a third-party collection agency if not paid. We have made multiple good-faith attempts to resolve this directly and have been clear that we are willing to let them retain our security deposit toward legitimate move-out charges. We simply do not believe we should be required to pay an additional $2,321.67 for a full floor replacement without documentation demonstrating that it was necessary and that the charge is reasonable. We have now escalated the matter to W3 and are giving management until August 14 to respond before pursuing further action. Our experience has been extremely disappointing, particularly because we have tried repeatedly to resolve this privately and professionally and have received no response at all

Jose was an outstanding leasing agent throughout the entire process. He was professional, friendly,…read moreand incredibly responsive to all of my questions. He took the time to explain everything clearly, made the leasing process smooth and stress-free, and genuinely cared about helping me find the right home. His excellent customer service and attention to detail made the experience enjoyable from start to finish. I highly recommend working with Jose if you're looking for someone who is knowledgeable, patient, and dedicated to providing a great leasing experience. GO JOSE*****

Blue Label Granite

Blue Label Granite

(84 reviews)

$

BLG was recommended by my cabinet maker - and I totally see why!…read more I was lost in the decision making process and decided to stop by one day to check out the stone they had, although I was pretty much set on a Stratus quartz at this point. I met with Abbie and she was soo unbelievably kind, helpful and patient with me. She spent so much time reviewing options and pointed out that there were natural stones that were at a similar price point. (At the end of our meeting, she said "I know you're going to get a natural stone!") She gave me some stone yards to go look and she was right - I fell in love with a stone and it is my favorite part of my entire remodel. I can seriously look at it for hours. Once I picked the stone, Amanda scheduled an appointment to determine the layout of the slabs. She knocked it out of the park! I can't believe how beautifully they fit together. She also said I had quite a bit of stone left and suggested that I use it on another vanity. So glad she did because I love my stone and it made the prefab vanity look way better! When the cabinets were in, Chad came to do the measurements to begin fabrication. They stick to their schedules and I appreciate it so much! Install went great and I am so happy with the final product. Key Points: 1.) Great people that you are happy to give your business to. 2.) Transparent pricing. It was also lower than the other quotes I got. 3.) BLG also had a great selection of remnants at a great price. I got a beautiful marble for my primary bath that I also love! They had so many options! 4.) Their communication is prompt and top notch. 5.) Their ability to determine lay-outs, book match and deliver! 6.) What makes this place special is that the entire team at BLG is great. Seriously, all of them. From the owners to people that greet you at the front desk to the fabricators and installers - all kind and professional! 7.) Oh and they also have some quartz for purchase by the SF, instead of buying the entire slab. Thank you so much, BLG!

The team from Blue Label fabricated and installed the countertops and back splashes in our kitchen,…read morebar, laundry room, and office. We were impressed by the craftsmanship and attention to detail that the installation team showed. We have used other teams in the past who were not as skilled or as careful. Blue Label can install your countertops exactly the way you want.

Junewood

Junewood

(3 reviews)

I hate writing this review because when I first moved into this community, I absolutely loved it…read more The customer service was exceptional, the maintenance team was responsive, the property was quiet, and I genuinely recommended this apartment community to others. Unfortunately, over the past year, I've watched the quality decline significantly. The peaceful environment that attracted me here has changed, and it no longer feels like the same community. Instead of maintenance coming out to assess issues in person, I've experienced situations where they simply call, ask a few questions, and then tell me there's nothing they can do. That level of service is disappointing, especially considering the amount of rent residents pay. I'm not someone who complains just to complain. In fact, I've spoken highly of this property since the day I moved in, which makes writing this review even more difficult. It's frustrating to see a community that once set such a high standard lose the quality and professionalism that made it stand out. I truly hope management takes residents' concerns seriously and works to restore the excellent customer service, maintenance, and peaceful atmosphere that this community once offered. Right now, I can't honestly recommend this property the way I used to, and that saddens me.

Incompetence with a smile I believe that make this post will…read morefinally get the staff some urgency to fix what they have done wrong. All of Junewood staff can be friendly to talk to. But actions speak louder than words. My unit flooded twice. On the second time I had to make an emergency request since it was at night. Maintenance came in drunk, to the point the sheriff was called. And he was driven home in the cop car so that he wouldn't dui. I had to personally clean all of the water. The next day the Property Manager Emerald Herrera tried to gas light my girlfriend, telling her that the maintenance guy wasn't drunk. There solution was to cut a hole in our ceiling so that the inside of the walls could dry. They were consistent with my school schedule for a week. Then they stoped coming. A month later maintenance asked again for my schedule, I told them again, then they didn't show up. Today they finally showed up, I asked him why they haven't been coming. The maintenance guy looked at me and said that it because I didn't tell them my schedule. The one that hasn't changed and the one that I've verbal told him. Today he's been in and out, letting the door slam. Causing my curtains to fall and break. Left the bathroom door open when he was about to go on break, letting my cat sit on wet paint. Then not even have to audacity to apologize or help put up my curtains. After I asked for the help. DO NOT RE, it looks nice but the staff here will treat you like you're idiot. Then destroy your unit. I can only hope that I can get back my deposit after the damage the maintenance has done.

Springs at Sunfield

Springs at Sunfield

(15 reviews)

I also have a partner that lives here, so I wanted to make a review in response to the other…read moreexperience that was shared because my experience has been the complete opposite. I love being able to come here and feel safe that my car is parked inside the gates because my boyfriend is able to get a complimentary parking pass anytime they let the office know I'll be staying over. The property managers and maintenance here are so communicative, kind and attentive.. there have been a few issues with wasps, bees, trash and a minor flood on the floor below but they have always handled it immediately with as much care as possible. This property is extremely quiet, clean, everyone is very friendly, courteous, great amenities and parking is never a problem when I've had to park last minute outside the gate but yes they do tow if you park inside without a pass or if you park in a handicap spot when you're not handicap. It's been a great time here for my partner and I am honestly sad he's moving out soon. We'd definitely consider renting here again in the future.

I can not say enough amazing things about how helpful the staff at the Springs is and how seamless…read morethey made the move in process. Sarriah worked with us during every step of the process and was so responsive and kind through it all making sure to listen to what our move in needs were and what we needed. The community is great with nice amenities and the apartment was just as promised on move in. A great community with helpful staff I would recommend any day!

Prose Buda - apartments - Updated October 2026

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