I would avoid this company. I called 4 times for a problem got 4 different answers from 4 different people. They tell you to call the town which they should be doing. They tell you to call the comptrollers office and when I did the person asked for what business and her response was "Good luck with them, they are horrible". You get told that no supervisor is available to talk with. Left two messages in 7 weeks no return call. Promised the check would be mailed the next day it is a month later and only got mail supposedly yesterday. They bill you the amount you are suppose to be refunded with the explanation that some people want a bigger check back. That response in itself is absurd. The owner is earning interest on your money until they decide to cut a check to you. AVOID them at all costs. read more

DO NOT use this company. They lie about the amount they save you, if anything. When you call to discuss no one answers or they hang up on you and then they use a law firm Stern and Stern to harass and sue you. read more

Absolute excellent service. This Company was able to get me a better tax reduction than a competing company and I need to give special thanks to Tony D. for helping me resolve a conflict with another tax firm which will get a harsh review. Tony stayed on top of the issue and I enjoyed working with him on the conflict. He actively kept me posted which was important. I would recommend this firm for your tax reduction needs without any reservations. Thank you PTRS! Ray Peres read more

I just called to get a status update on my application. The person who answered the phone rudely hung up the phone on me. Called back, straight to voicemail. read more

Make sure to hold onto all your paperwork using this company no matter how far back. Do not trust or take their word for anything they say!

The NY area was hit hard by Hurricane Sandy in October 2012. So today in my mail I get a clear envelope showing a paper with the header of the Suffolk County Office of Emergency Management. This letter was saying how you can get assistance from FEMA/NYS to help rebuild. It was a print out of this page here: http://scoem.suffolkcountyny.gov/OEM/DisasterHomeownershipRepairandRebuildingFund.asp I opened the envelope and in reality there were 2 other papers in there advertising for this property tax grievance firm. I find it disgusting that they mislead people like this into opening their junk mail by taking advantage of a disaster! At a very minimum this is misleading, and using the appearance of a legitimate mailing from the government about a disaster to get customers for their unrelated service! I will be bringing this mail to the office of emergency management because I think its legality is also dubious. read more

Property Tax Reduction Consultants - Misleading mail sent from PTRC exploiting Hurricane Sandy disaster - Tax Services Near Me - Plainview, New York

I am using PTRC for the first time . I called with some questions and had the most pleasant and informative conversation with Dorothy. She not only answered my questions but took time out to explain all the new rules and calculations for Nassau County. She went above and beyond and I'm glad I switched over to PTRC. read more

I applied and received a detailed invoice of savings and commission costs within about 10 days of my application. The commission was known up front! We received almost a total savings of $300/month off my mortgage and about $2300+ off my escrowed taxes per year. They're quick, personable and courteous.....and they added $300/month to my monthly income. Thank you, PTRC.......my family and friends now know about you!! read more

WARNING, do not deal with PTRC. They are a scam! They had me signed an agreement with them for property tax grievance and they forgot my filing. The worst part about them is that they strung me along for months refusing to acknowledge that they forgot to file, hoping that I forget. I lost thousands of dollars of property tax savings! read more

I signed up with PTRC when I purchased my home in May of 2015 because the previous owner used them and the taxes were only $6,000. PTRC has automatically filed my grievance every year, and only for the first year was there a reduction of the increase. My property taxes are now $4,000 higher, so that is not thrilling. I did get a letter recently from PTRC asking for $30 to purchase an index number to further to grieve my taxes, again they did this automatically. I called today and Kelly (who is a pleasure to speak to) picked up the phone right away and assured me they would still work on the case despite the pandemic. I am very happy they are still operating and hope for a nice tax reduction soon. read more

PTRC help me lower my property taxes. What a great staff.

The fees PTRC charge for Real Estate Tax help are excessive. The service they provide is something you can easily do on your own instead of paying 50% of the tax savings. It is simple to go to the nassau (or suffolk) county accessor's website and do it yourself. See below. To challenge the proposed tax increases, go to: 1) www.NassauCountyNY.gov/arc 2) Select: a) Assessment Review on the Web (AROW) b) File an appeal on line c) Log In or create an account 3) Follow the instructions - this is a one page appeal application which is very straight forward. Once you find your parcel ID number, most of the application is pre-populated. The most important part is PART B. You need to fill in- Applicant requests the assessment to be reduced to full market value of:(You need to look at comparable sales on Zillow.com. In my case, the assessed value Nassau county was approx $150,000 above the comparable sales. The assessed value was also $80,000 above the zestimate on zillow. The rest of the application is about your property details. Good luck and save some money on your own read more

No follow thorugh, submitted claim with them, contacted 3 times and no follow up. Very disappointed.

Recently was referred to PTRC after suffering through another Property Tax bill. The process could not have been easier or more effective. They took my information and did ALL THE LEG WORK. I was notified my hearing was approaching and was not necessary for me to attend ( saved a sick day for one at the beach instead ). They contacted me afterwards with my reduction information. And advised me to use the process again in 2 years. Now what could be easier than that, a company that does what it says it's going to do , saving me money. I will use them as often as the law allows. read more

I have been using PTRC for years . They are true professionals and a pleasure to deal with. I wouldn't trust anyone else to handle my property tax appeals. read more

Do not use! Fees are excessive. They charge 50% of money you get back for what you can do in 15 minutes yourself. Many other companies charge a lower rate. IE Jeff Gold does it for $200 that's it. I believe there will be a class action lawsuit against these thieves. They changed locations many complaints about them. read more

I have used PTRC for several years. They have always arranged a tax reduction for my home and almost equally important, they have always answered my questions and explained the process. I will continue to use them. read more

This company asked for a fee of $1,193.30 from me even they did not do the job because I already filed one before I go to them in 3 weeks later after I filed. They got a lawyer and straight away got a judgment from supreme court at Nassau County to come to knock at my door for this. I asked for their approval letter and they did not want to give me for I got one sent from the Town to my house for my own filing. This happen in year 2016. Then I had to pay them in payment arrangement and when I could not pay - they sent lawyer again to get me in district court in hempstead NY and I had to pay them in two payment to they came to knock at my door again. I tried to ask them for proof and they ignored me. Do not sign any paper with this company or used to say that they do the job for you. Bad professionalism and dishonest guy. read more

I heard from them in Mid May to let me know that they had received my application. That's the last I heard from them. I have no idea what the status of my application is. Some communication would be appreciated. read more

Dana is so fantastic and very helpful. She doesn't just hear, she "listens" and always follows through with answers to your questions. I highly​ recommend this company and have used them for many years, with positive results. read more

I would not recommend this company to my friend or to anyone. 1. They lost my Appraisal that I sent them. 2. They charge me a $75 fee for Appraisal, even though they have my in their files. 3. My Tax reduction was actually $150, but I have to pay them $350 in fees. 4. I did not save anything. 5. Do Not deal with them, find someone honest. read more

If you live in an incorporated village in Nassau County; i.e. RVC-Freeport-Greenvale, do not give them permission to grieve your Nassau County and town taxes. They want you to allow them to grieve both-not just town, there is a reason for this: they very rarely (almost never according to Peggy) win the town tax reduction. They are more seasoned and successful in Nassau County reductions but lead clients to believe they reduce both. I successfully grieve my Nassau County taxes every year so I hired them to help reduce my town taxes which is next to impossible; I found out later. I don't blame them for their unsuccessfulness, it's the deceit that caused me to post this. They won't just take the town reduction because of their very small success rate. It would not be advantageous to them-in other words , they don't win they don't get paid. I learned this the hard way, to the tune of $613, but I let them know that word of mouth is a very strong marketing tool in determining the success or failure of a business. Shame on you Sean Acosta (president) and Peggy Tillman (?) for not being forthright from the initial phone call. read more