We placed a fairly large food order on a weekday afternoon. We were literally the only people there at the time. The girl took our order and our money. She then walked over to start putting our food on the tray, without gloves or washing her hands. My girls took the drinks and sat down. My husband and I waited for the food - two people, so two trays would be fine. But, no, the girl who had just handled money was moving the food around the tray trying to make it fit on one. She touched the actual food many times. Then she asked what condiments we wanted. We told her and she put the dressings in their plastic containers on top of the food. She then reached down into bins and took out the little mustard packets and started tossing them on top of the food. When she dropped a few on the floor she bent down, picked them up and PUT THEM ON THE FOOD. I stopped her right there and asked that they remake our food. I explained that I had no desire to eat food that had things picked up off the floor on it. She said "it was only a couple fries, I can take those off"!!! I said no - that's not acceptable. She had no idea what to do so I asked for the manager. She walked over and talked to her and the manager walked over and rudely said that we either had to take that food or she'd refund our money. So we asked that she refund our money if she wouldn't make new food. She said there was nothing wrong with ours - they wash the floors!!! Do they not wear their shoes out of the booth? Do they wear boots? NOPE!! I asked for her name and she got really nasty and said that they don't work for Indiana Beach so good luck trying to find someone to complain to. Trust me, I will!!! And to top it off another server asked what to do with the food and the manager told her to set it aside until someone ordered those items. I seriously considered knocking that tray on the floor. I probably should have, to be honest. read more