Walked in to the gun area and the guy behind the counter said " you can't be in here we're closed"…read moreand waved his hand at us like he was waving away. We asked " closed?" He said "yeah there's a sign" The sign says "no transactions after 6:30" We were just trying to look. And the rude employee lost yall customers.

Don't come here if your in a bind and need a loan, all you'll get from the staff here is lowballed…read more I came in with a $300 brand new pair of Bose Quietcomfort earbuds that were just released a few months ago and I was offered $50 because, and I quote "there not airpods". This isn't the 1st time this has happened at this location I've been offered as low as $10 from these people. Don't waste your time here.

Great customer service and prices from Caleb and his team. If you want a great deal and amazing…read morecustomer service come here

Felipe was awesome and so helpful. I put my Christmas items on layaway and it was super easy.read more

This is my favorite pawn shop in San Antonio. They don't have the biggest gun selection, but they…read morecarry a lot of fantastic guns at really good prices. They have a lot of firearm stuff for how small their gun section is. Most importantly, they do NOT price gouge and only raise prices based on industry/inflation levels. They have the best layaway policy I've ever seen at any pawn shop. It's allowed me to buy guns I likely wouldn't have been able to buy at other, larger stores. I've sold a few guns to the shop too. They always quote better prices than than other pawn shops or gun stores. The employees there are also great. They are very personable and made me feel like a regular after going only a few times when I first moved to SA years ago. That actually made me become a regular. Awesome little shop. Always the first place I stop at when I want to buy a gun.

From the owner: Do you need to sell some valuable items? Here at River City Pawn & Jewelry, we take a large…read moreselection of items. Our pawn shop in San Antonio, TX, is the place to be. Or are you looking to buy some valuable items? Our pawn shop is always stocked full with a large selection of items to choose from. Whether you're looking for something specific or just browsing, we're your premier source in the area for some great deals. Whether you have jewelry, firearms, or other interesting items of value, we'll offer you top dollar to help you stuff your wallet. Stop by today to see our quality inventory and deals.

I would highly recommend Ms. Suzy R, she is professional and provided us with great customer…read moreservice.

Good customer service, honest location, great management, we will be definitely back again to do…read morebusiness

Service was good. Fair and helpful. Staff were polite and they are fast at answering questions. In…read moremy time there none of the employees were on their phones. They were attentive. I'll add this last thing; I noticed they have some good Christmas bundles to buy( Xbox, ps4, gaming etc). I don't go to pawn shops very often so in my limited experience this was a positive one.

The best customer service the manager is very helpful and they have a good stuff I recommend it…read more they always nice to the customer

Old man was rude asf have bought many firearms before and had to make a comment about having my son…read morein the department but I never had that issue before definitely not coming back place is ran down to crap anyways

Staff member Jose always professional at his job Jose exhibits great quality in customer service…read morelistening and answers customers concerns Reliable, and most of all honest. This a team member is hard working to make his way into management position. Time and time again me and my family will continue shop at this particular location because of Jose professionalism.

I've always liked Bills and at first, upon falling under Cash America, I was livid at being quoted…read morejust $10 for a nearly brand new pair of pro audio Yamaha headphones because "that's what their average sales prices have been for headphones in recent weeks" despite these likely being much higher quality than their skull candy, and average consumer level beats and jbl headphones. So I was heated and went elsewhere but eventually started doing business again with Bills out of convenience initially, and now, I prefer them to any others, including those I had ranked higher for a good period of time. Jonathan has always been a people friendly, stand up, respectful and respectable professional that quite frankly, if he left, Bill's Pawn would lose nearly all of its interpersonal charm, personality and feels-like-family appeal. He makes every visit and every encounter feel as though you received a personal invitation to purchase, pawn, sell, or simply browse. Long story short, there are some bright competent employees at Bills, a few who may come across as less than motivated or thrilled to assist, but all in all, from what I've observed & experienced, Jonathan keeps Bills solid and I believe he is most likely the lead factor in shaping Bills Pawn, as it stands today, into my most preferred pawn shop in San Antonio. Hats off to all the hard working staff who smile, welcome customers with enthusiasm and intrigue and for the less enthusiastic year round grinches, study the engagements that often begin and end with pleasant enthusiastic exchanges like family reunions. Appreciate all yall do!!! Bills Pawn rocks!!!

How do these guys stay open? Went and saw high priced used items and wrongly described lol. 2…read moremusical instruments labeled as trumpets wrong. They are cornets and cost less than a trumpet. Next high priced items were the Bose subwoofers labeled as surround sound system. How is it surround with only a subwoofer. 3 of them labeled the same only one had a sound bar but that still does not make it surround sound. Where are the rest of the speakers. 549 for the sub and the Bose site sells rand new ones for 399 lol. Only on the westside lol.

Not tooo Bad a pawn shop. But what I like most is that they lean more to the jewelry side of…read morebusiness with a giant cabinet that snakes the length of the entire store. As far as selection there is not to much of it yes there are rings and and all but as far as necklaces and bracelets there are only shorter lengths or small width. But for those items they have plenty I did buy one item a bracelet which fit well. The staff a gentleman and I assume his wife have always been nothing but courteous the woman will ask me to come back when I leave and welcome me. The man will kinda sit to the side and watch the place lol. But good folks.

From the owner: Our family owned and operated pawn shop will get you top dollar for your collectibles, jewelry,…read morefirearms, tools, media and more. Imperial is also a gold buyer for those who wish to sell their scrap gold, silver, or platinum. Imperial offers quality merchandise including diamond rings, electronics, and guns and firearms at affordable prices. We guarantee everything we sell because we want our customers to feel secure and confident in our services. We are licensed by the State of Texas, City of San Antonio, and Federal Firearms Licensing. Stop in today to see our wide selection of products or to get a quote for your trade-in items.

Cool selection of coins and jewelry. Items are priced fair and staff are very laid back and…read morefriendly.

Update- I learned the person acting this way is an employee by the name of Josh…read more My communication with this seller was unnecessarily hostile and unprofessional. Based on my experience, I would not feel comfortable doing business with them.