Front desk is very unorganized. My very first appointment was horrible because they totally forgot…read moreI was even waiting to see a doctor. I waited for two hours. I gave them the benefit of the doubt because they do a great job with the care. The front desk needs better experienced employees. I sent my medical records to them and they lost my medical records from my previous doctor. If you can make it past the front desk then you will love the care that the doctor gives you. Doctors are great. It does take a bit longer to see the doctor but it is worth a little bit longer wait. .

Even though this location participates with my insurance they wanted to bill me the full $180. My…read morecopay is $60. I had a horrible experience with them last May trying to get my $120 back - took several hours of calling and three months. I went back today to give them a second chance. My mistake because even though I was in their system they wanted the full amount. what s scam. The office people might be great but the billing part is terrible.

From the owner: WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family…read more Offering lab testing, x-ray and diagnostic imaging with the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.

I was impressed w the efficiency of the office receptionist all the way through to the medical…read moreassistant, Shadow, who gives a slick injection! I phoned the office before I left home. The phone was answered quickly and I talked to a real person. I was asked if I preferred a male or female doc. So important as so many women have been sexually violated and wouldn't feel comfortable exposing their body to a male. I was very impressed that Dr Bullach had accessed and read my electronic medical record and so was already familiar w my medical history. I arrived in the morning on a Sunday. There was no wait to get into an exam room and very short wait for the Doc.

"I visited the East Michigan Ave. clinic and was treated by Dr. Peter Bullach. He has great bedside…read moremanner and made me feel very comfortable during a stressful situation. He was knowledgeable, professional, and didn't rush through the appointment. The facility itself was clean and efficient. I am very happy with the care I received." Would highly recommend IEP Urgent Care East and ask if Dr. Bullach is available. Peggy McCurdy

I came in on a Friday morning and there was no one else in the waiting room! Score! Nobody likes to…read morewait when they're sick so this was a huge plus that there wasn't a lot of people waiting. I was taken back to the exam room within a few minutes and overall out the door in less than 30 minutes I'd say. The staff were all friendly and professional.

From the owner: We are open 7 days a week from 830a to 815pm and only closed on major holidays! All staff are…read morecompassionate and very knowledgeable. We take both self pay and insurance. Telehealth is available also.

I went online and called them and no one answered. message said everyone was busy. I never received…read morea response. went online again and reg to come in and never heard anything. I pulled in the driveway and it directed me to the back door? I go there and it's locked, once again they're no sign directing me anywhere. And there was only one patient there. This was Labor Day. I told the girl at the front desk about the problem with reaching anyone and she said she knew and there's nothing she can do about that. I guess the world should just get used to crappy service and help! The lady doctor was wonderful!!

Needed medical care for sinuses and conjunctivitis! After reading reviews of this place I was…read moreconcerned! However, nothing else was available! I'm glad I went! All employees were very pleasant, warm, welcoming, professional and even fun! I saw Tammi McCoy, PA, ! She was amazing! Her assessment was very thorough. Recommendations included needed meds and wholistic ways to attack my allergies! M. Aiken 8/28/2019

Made an appointment the morning of online. There was no line when I arrived and the paperwork was…read moreminimal since I filled out most of it online prior. They got me into the exam room very quick and had me out just as quick. They were all very friendly. Would recommend if you are looking for a quick appointment!

Great service very friendly and accessible help when we were really sick. Recommend to everyone.read more

The receptionists are always so nice and polite, the nurses are great as well as the doctors, the…read moreplace is very comfortable and clean and well-kept. Over all a great place!

Terrible service on the urgent care side at the receptionist desk there was no one but on the…read morefamily side there were four people who refused to help and then said oh there will be a two hour wait. I will never return here again.