Front desk is very unorganized. My very first appointment was horrible because they totally forgot…read moreI was even waiting to see a doctor. I waited for two hours. I gave them the benefit of the doubt because they do a great job with the care. The front desk needs better experienced employees. I sent my medical records to them and they lost my medical records from my previous doctor. If you can make it past the front desk then you will love the care that the doctor gives you. Doctors are great. It does take a bit longer to see the doctor but it is worth a little bit longer wait. .

Even though this location participates with my insurance they wanted to bill me the full $180. My…read morecopay is $60. I had a horrible experience with them last May trying to get my $120 back - took several hours of calling and three months. I went back today to give them a second chance. My mistake because even though I was in their system they wanted the full amount. what s scam. The office people might be great but the billing part is terrible.

From the owner: WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family…read more Offering lab testing, x-ray and diagnostic imaging with the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.

I highly recommend this Urgent Care. Unfortunately I got sick with Influenza A while I was home in…read moreMichigan visiting family over Christmas break. They were able to get me in quickly and diagnose my problem in a quick, professional, and empathetic manner. I am so grateful for them, especially after being told I would need to wait 2.5 hours at another Urgent Care without an appointment.

I came in on a Friday morning and there was no one else in the waiting room! Score! Nobody likes to…read morewait when they're sick so this was a huge plus that there wasn't a lot of people waiting. I was taken back to the exam room within a few minutes and overall out the door in less than 30 minutes I'd say. The staff were all friendly and professional.

From the owner: We are open 7 days a week from 830a to 815pm and only closed on major holidays! All staff are…read morecompassionate and very knowledgeable. We take both self pay and insurance. Telehealth is available also.

I went online and called them and no one answered. message said everyone was busy. I never received…read morea response. went online again and reg to come in and never heard anything. I pulled in the driveway and it directed me to the back door? I go there and it's locked, once again they're no sign directing me anywhere. And there was only one patient there. This was Labor Day. I told the girl at the front desk about the problem with reaching anyone and she said she knew and there's nothing she can do about that. I guess the world should just get used to crappy service and help! The lady doctor was wonderful!!

Needed medical care for sinuses and conjunctivitis! After reading reviews of this place I was…read moreconcerned! However, nothing else was available! I'm glad I went! All employees were very pleasant, warm, welcoming, professional and even fun! I saw Tammi McCoy, PA, ! She was amazing! Her assessment was very thorough. Recommendations included needed meds and wholistic ways to attack my allergies! M. Aiken 8/28/2019

Great service very friendly and accessible help when we were really sick. Recommend to everyone.read more

Made an appointment the morning of online. There was no line when I arrived and the paperwork was…read moreminimal since I filled out most of it online prior. They got me into the exam room very quick and had me out just as quick. They were all very friendly. Would recommend if you are looking for a quick appointment!

Terrible service on the urgent care side at the receptionist desk there was no one but on the…read morefamily side there were four people who refused to help and then said oh there will be a two hour wait. I will never return here again.

Of all the services existing, that have the legal right to bill a person for a service and force…read morethem to pay, regardless if that service has been met with in any kind of satisfactory manner, the new "Healthcare" for maximum Profit has to be the worst. I dread and avoid going to any kind of "Doctor" for just that reason, It's not worth the endless money sponging tests that never bear any results. It's become a scam to maximize profits at the expense of the comfort and well being of many many people that truly need and deserve help after years of paying into a system that would sooner see them suffer and die than pay the grosley overinflated medical expenses. This place is Chief among those places. Not to dissimilar from another recent review, I too visited with a Sinus Infection that I knew from past history, after having the same bug multiple times throughout my life. (One tends to get to know ones body in 40+ years) You know the one, it starts with a little tickle in your throat, pretty soon it's a sinus infection. And if you don't get on top of it, it creeps down into your Lungs and you have a nasty Lung Funk. Can last weeks, weeks of misery. Right? Every single time I have been prescribed Antibiotics for this. EVERY. SINGLE. TIME . It ENDS in Days, Not Weeks. Look, the receptionist was nice, the Nurse was nice. The "Doctor"? Not so much. This Woman, after I had told this story three times and three times, notes were taken? She looked at me for, 8-10 Seconds. Looks me dead in the eyes and tells me to go to my Store of choice and buy whatever over the counter cold medicine I was comfortable with or trusted to work adequately, because, I was going to get sicker, I was going to get all of those symptoms and to just prepare myself to be SICK for WEEKS! I argued that I had had this many times and Antibiotics have always ended it much, much sooner. She told me "We don't prescribe antibiotics as a prophylactic for pneumonia" ! Yes, she really said that. She also insisted I take a Covid test there. I told her I had done it at home AND I had had it before and also knew what it felt like. She continued to harp on the Covid test. Realizing she was not going to help me, I told her we were done. Upon exiting, the Nurse was as surprized as I was that I was not given a prescription for anything. But I was still charged the full amount for the visit. $135.00, $75.00 out of my pocket. A complete waste of time and Money. I have all sorts of theories of why healthcare is like this today. Our Country is a cesspool of sickness and suffering. And it's all profit driven. A healthy society does not make for Trillions of dollars in profits a year does it? But in small cases like this, it's just simple incompetence stemming from an Egocentric "Doctor" maliciously denying simple medication to a person assertive enough to decline all the frivolous money wasting testing they needlessly insist upon in order to sponge your insurance. It's wasteful and Disgraceful.