I have two complaints about Parker Jewish. one on more than one occasion the laundry lost my…read moreclothes and two the food is not good. Besides that the care that I receive is excellent and the staff carry themselves in a professional manner. they are very attentive and supportive. The call bells are answered in a timely manner. kudos to the staff who work on five south. they work above and beyond!

My mother is currently a resident at Parker Rehab. On April 3rd, she was left sitting in her own…read morewaste for over 3 hours before staff responded. On a separate occasion, she was dragged out of bed and thrown into her wheelchair by staff, leaving her in pain and with bruising. This is not the first time we have experienced neglect and rough handling from staff. No resident should ever be treated this way -- it is degrading and a basic failure of care. I have filed formal complaints with the NYS Department of Health and the Long-Term Care Ombudsman. I strongly caution other families to think carefully before placing a loved one here. They also don't call you back, almost all calls go to voicemail. Still waiting for Director of Nursing to call me back.

My father had a CVA, was to go to Parker for rehabilitation direct admit from LIJNS. I received a…read morecall from Peggy, RN explained my father has been admitted to Parker and needed some questions answered . I answered all her questions then asked her if it would be okay, if I or one of my brothers, would be able to stay, with my father, while he was at Parker, we were able to stay with him, at the hospital. I will call you back she explained. She called me back and said since you asked to stay with your parent, we are denying your father admission. Have a good day. She ended the call. Parker institute never got the privilege to care for my father and my father was so much better off not being at such a facility, which has RN's refusing care for a patient because their caring and loving family members asked if it is possible for one person to stay with their loved one. I would never recommend this institution. I wonder does Parker institute have something to hide.

I cannot share enough kind words about Ozanam Hall of Queens NY. After a recent stroke and a twelve…read moreday hospital stay, my dad went to Ozanam for rehabilitative services. My family didn't place dad there blindly, it was by choice, after weighing all the options. We have a family member who is a long term resident there currently as well as a long time family friend who is there too. They love the care they receive and the staffers they receive it from. Their recommendations were well received. From the moment I entered the front door and was greeted by the front desk attendant Lana, I knew dad was in a great, loving, caring and Holy place. I went up to dad's floor, was greeted by every staff member I passed. Not just on my first visit, but every visit. No matter how busy they were, every single person said hello. As time went on, those greetings were by name. It truly felt like dad was being cared for by loving family. My visits only lasted a week or so as I live about 700 miles away, but my experience and my opinions of my dad's treatment are fact based. He could not have received better care anywhere else. The facility was spotless, well maintained and the staff all love why they do. It takes a special kind of person to do this work. Ozanam is blessed with the best. Ozanam is even updating the rooms one floor at a time. It's nice to see the investment back into the facilities. The office staff was extremely helpful, kind and very communicative. They assisted in every way possible, making the daunting logistics of dealing with the insurance companies a less daunting part of the experience. I could not ask for better! I'd like to name everyone I met there who cared for me dad and assisted my family throughout, but I would have to name every person in the public eye as well as everyone behind the scenes there. By God's plan, my dad, Donald B. declined due to advancing medical conditions. He received great personal care and was treated with dignity up to and beyond when he took his final breath. He passed on Sept 22, peacefully in his sleep. The staffers who knew him were as sad as we are. Thank you to everyone at Ozanam Hall of Queens for all you do for every person in your care every day. May continue to God bless you all. Please keep doing what you do!!! You all are absolutely incredible. Rest easy dad! God's got you!

It's a beautiful atmosphere for loved ones to recover. My grandmother stayed for two weeks for…read morerehabilitation. My grandmother had good recall and memory. During a visit-she presented a concern about her clothing, and I went to the desk to find an explanation. I tried to speak with the nurse who spent a great deal of time attempting to ignore my presence at the unit desk/counter. After I garnered their attention simply by calling out "Hello Nurse", I discovered they practiced a type of nursing that most people would find objectionable and resist in our modern world. I really thought Nurse Ratchet was a thing of the past- BUT I was wrong. The nurse was rude, and resistant. I believe by the nurse's behavior was a demonstration of a standard and not an exception to the rule. In my protest I was visited by the administration- (DON probably) but that wasn't helpful, but it was packed with an immediate response. I didn't ask for an apology, or any other actions, I just wanted to be informative. The main reason I engaged in the awkward conversation with this administrator, was to reveal something serious but I didn't feel satisfied that it would create change or cause an immediate address. Afterward I felt a pit in my stomach and uncomfortable leaving my aged loved one, defenseless, and feeble in the care of those who didn't mind shouting at me being healthy, robust, and able to voice my concerns. I could only imagine what type of treatment my grandmother had experienced in my absence and how much she'd be willing to tolerate if left alone with unsympathetic staff. I questioned to what extent this behavior and bad customer service presented. I would still recommend it to anyone, because the atmosphere is calm and clean. You can tell it was created out of an abundance of concern for the sick and shut in but the staff is not as compassionate as the facade suggests. I would only recommend it for families that will be an active and present while their loved one stays at Ozanam. Create a shift for loved ones to show up all day or even hire a trusted person to sit and help your loved one while they stay.

Yes, everyone there is great, very attentive and caring. Their center is beautiful and very…read morespacious. So happy to have found them. Will definitely recommend!

trying to get ahold of this company is worse than the surgery I went through. I got a surprise bill…read moreand now I've been given the run around for 2 hrs.

Five stars!! Everyone on the staff (nurses, CNAs, therapists, admin, security, custodians, etc. )…read moreis very caring, attentive, and I always knew my mom was in good hands. I have dealt with three other facilities prior to her stays (yes multiple) here, and none of them can hold a candle to the care she got at Stern. Grateful.

This facility was a good place for rehab when I was there in 2015 for a broken knee. I was there…read moreagain in 2022 and it had gone downhill but was ok. Now I would not recommend staying there for over a week or two. Although the staff are nice, they are overloaded with patients and can have 9 patients at a time. The food is barely tolerable and they make mistakes with orders. If you need water it can take close to an hour before you get it. The PT/OT staff are the only good thing about this facility. The nurses are nice too but too busy to tend to the patients except for giving meds. I would rate this place about 2.4/5.

Professional Physical Therapy is a hidden gem located inside of Blink Gym. The inside is an open…read morespace with massage tables on one side and equipment on the other. Scheduling my appointment was easy and it's never crowded. Staff is friendly, and work together as a team. My Therapist Samantha is thorough, she takes her time and when incorporating new exercises she always check to see how I'm feeling. Since going to Professional Physical Therapy , I have a noticeably change in my mobility and balance. I highly recommend them.

I am satisified with the quality of care I've received here. This is one of the best physical…read moretherapy practices around. The facility is small, but the care is excellent. They treat their patients very well and work to help you feel better. Be flexible as to apointments, it can get busy at certain times of the day. Don't go anywhere else!

I had a lot of body pains due to my line of work. #1 stiff neck #2 lower back pain. After coming to…read morethis location and meeting PT Jalpa , I was up and running in no time. She is very knowledgeable and gave me the care that I needed to get past the pain. I highly recommend this place to everyone ! The staff her is really amazing

Best physical therapy place in the town .Mahima she Did great job on my knees after 5 visits I feel…read morebetter

I have been to several nursing and rehabilitation facilities, and this one is by far the best. The…read morephysical therapy team is outstanding. Their expertise, encouragement, and dedication helped me regain my strength and get back on my feet. By the time I was discharged, I was so much stronger than when I arrived. The staff is exceptional--kind, compassionate, and genuinely engaged in their patients' well-being. I also had a wound that required daily care, and the nursing staff treated it with great attention and professionalism every single day. The social workers are wonderful and organize fun, engaging activities that make each day more enjoyable and help lift everyone's spirits. Throughout my stay, every member of the staff was friendly, attentive, and always willing to help. If you're looking for a rehabilitation facility that truly focuses on helping you recover and return home stronger and more independent, I highly recommend this one.

The aides and nurses really try. The physical therapists are conscientious. However, no one,…read morecommunicates with anyone else and when you ask a question they point you to someone else. I begged to speak with the psychiatrist as my mother was hallucinating and HE NEVER responded. Instead he took her off the only medication I thought was helping her. They clearly do not want family input. THe social work staff is horrendous and the new head of social work is easily annoyed. She should not be a social worker...no compassion for others.

Plain and simple, walking into this office makes me feel a bit uneasy. It has a weird smell to it…read moreand the air conditioner is loud. They don't have any AC in the back rooms so they get very hot. Staff is very well-trained but lack in people skills.

Healing Touch Physical Therapy is very lucky to have Tushar as a therapist. Tushar helped me a lot…read moreto heal my pain. Neesha is the worst therapist in this facility. No, I would not recommend Healing Touch therapy to anyone unless Tushar doing therapy. Ask for Tushar or just don't go there.

my nephew came in and was supposed to go to have an scan of his head…read more this place they ignored him for practically almost 3 weeks his grandmother was there they ignored her like she was nothing long story short he passed away last night because of all the negligence that this hospital has done, especially the fourth floor this hospital is a deaf trap. I would not recommend anyone to come here.

This has been a super long journey with LIJ... I believe I started coming here back in 2018, so…read moremany of the nurses who have been may have remembered me. Well, in 2020, I was diagnosed with a RARE condition called "Nutcracker syndrome". After 4 surgeries LIJ is the only place I can go to. I have specialist who I have known due to me always being in this place. Well Dr.Rosca is the man... I can't thank him enough first of all. Then the vascular I&R team smh damn I love them... The 9th floor this floor gets a special place in my heart. I can't thank these ladies from the nurse director, to nurse manager and assistant manager yall was the best supportive team ever. The pain I have dealt with and being there the last 14 days had me depressed and these ladies gave me the best health experience.