I left my suv in 4 wheel drive which made a terrible noise when I turned the wheel all the way…read morewhile driving. I did not realize this was normal because I don't know much about cars. So I dropped it off. You'd imagine that if I didn't know leaving it in 4 wheel drive would make a noise while turning that I would be an easy mark. I was very politely told what the problem was and that there would be no charge. No charge, even though he had to spend time checking out my vehicle.

RANT.. if you have vehicle issues I do NOT recommend quality…read moreautomotive. First they had my jeep, it was overheating. They didn't fix/look at the thermostat which was the actual problem (thanks to an actual mechanic). What they did was shave some rust off of the bottom of a pipe under the jeep, and said that's what was causing it to overheat. I got my jeep to leave, and no more than half a mile down the road it was already overheating again. My husband took his truck there, against our better judgment, and they did nothing. It hasn't been starting, but they claim it started just fine for them, so they didn't need to look any further. Their actual wording on the paperwork was "no recommendations". Real quality work they do.. I wouldn't even give them 1/2 a star. Their customer service was extremely rude, which frustrated us.

Great customer service, communicative through the entire process, fair prices. When our serpentine…read morebelt shredded out in Hiawatha National Park while we were on vacation, we were stranded up in the Soo. Auto Center Pit Stop was the only repair shop out of 8 that we called who could take a look at our car the next day, everyone else had a two day to two week wait to even take a look and all we needed was a belt. Thanks to them taking a look, we were able to get the belt quickly and get back on the road to enjoy the remainder of our vacation. They even lent us a loaner so we were able to get around town while our car was in the shop. Highly recommend.

Amazing customer service, hard trouble getting the right part due to the car being a Saturn. Tried…read moreover and over and over again, without gouging or being deceitful.. Definately trustworthy, definately a true community based store.

My daughter's car's engine light came on and she is attending Lake Superior State University some…read more350 miles from home. Being a father this was very concerning due to the fact I couldn't check it out myself and I know very little of the area in the Upper Peninsula of Michigan. So I went on the internet and found some reviews that were recommending Storey Automotive while my daughter also asked a couple of locals where to take the car. Both of them highly recommended Storey also. You know the old saying when in Rome go where the locals go. Boy oh boy was that the correct thing to do. I am disabled so making that trip and to haul my tools that I have just to look at the car was out of the question, so my daughter made the appointment so she could drop off the car in between classes and we braced ourselves for a repair bill that frankly we couldn't really afford but I had to know my daughter had to have reliable transportation because breaking down where sometimes you might be 20 miles or more from cell service or people and temperatures that go down to -40 or more with winter coming soon isn't an option. Well thank God it turned out to be an emissions code that had no bearing on the car's reliability whatsoever. (Later we replaced the gas cap because a friend said he had the same thing happen and it seems to have fixed the issue). But when I called up to Storey to pay whatever she owed him for his work in diagnosing the car and making sure her car wasn't going to leave her stranded, I was promptly told she owed them ZERO! I believe the man's name is John if memory serves told me he doesn't charge for little things like that and he especially not charging college kids for something that took him 5 mins to check out and make sure they were safe. Now I have on many occasions been accused of being over protective and very anal about making sure my girls cars are as perfect as we can make them, so I was really concerned ove rthe check engine light. But when I talked to John he assured me everything was fine and on older cars even though it only has 47k miles on it will occasionally have small things pop up with emission codes that mean nothing to the cars ability to run right and if she had anymore issues with it coming back on to have her stop in and he would take care of it. I don't know if John knows what it means to a parent whose kids is 350 miles from home for the first time. Especially a young lady to have someone that will make sure their vehicle is in safe and sound condition and also not try to take advantage of a young lady who knows very little about cars except put gas in it and check the tires and oil or her parents that can't be there to look after things. Then to hear a Automotive repair guy say no charge if she has any more trouble or any questions about the car just have her stop in and I will check it out and let her know what's what. That to me is priceless!! His advertisement says family owned and I absolutely believe that the they should change it to become part of their family because they treated my daughter as if she was their daughter. Thank You Everyone at Storey Automotive, for being there for my daughter when I can't be. Also if your ever down state in the Tri City Area and need help look me up I absolutely owe you one.

I was stuck between a rock and a hard place when I rolled in with a dead alternator on a Friday…read moremorning. These guys got me back on the road in 3 hours, at a very fair price...and I have an odd ball Honda. Great job guys. Thanks a lot!

Too expensive. To change a small muffler, they quoted me $529. In That place muffler they quoted me…read more236. And diagnostics is $60, which they don't tell you in advance.

From the owner: Bayview is car is your premier auto repair shop, Sault Ste Maire with over 16 years of experience…read more We specialize in a few of your specialties give us a call to day to find out why Bayview Car Care is home of the best care. 906-259-0113

Go somewhere else!!! Do not take your vehicle here!! Just a rip off. Go to Cheboygan and talk with…read moreStan.

I recently had my vehicle in the body shop for repair of a fender bender! I cannot begin to express…read morehow wonderful the service was. Jim Eckola the manager went above and beyond to accommodate me. The repair of my car was pristine. I would definitely recommend this dealership and their body shop!