Worst customer service experience ever.I took two area rugs in to have them cleaned. The first time…read moreI went back to get them they were not ready. The second time they could not find them? They then refused to refund either the cost of cleaning the rugs or the rugs themselves. I now have to go to District Court to sue them to recover the monies that I am out of due to their incompetence. It wold have been better if they had just stated up front that cleaning two rugs was beyond their ability. I guess I now know why ever time I have gone in their store has been empty. I give them an "F" for customer service. Can't wait to tell the Judge this story!

Ed took great care of us. Installation went smoothly even though there subcontractor bailed out…read morefor health reasons. He kept his promises.

Had two bathrooms done by Myers. Excellent, excellent , excellent. I find it incredible that this…read moreguy isn't even listed at the top of the page! High quality craftsmanship, always on time, even came on a Saturday! he kept me in the loop with every step of the project. Would HIGHLY recommend! 10/10!

From the owner: We are veteran owned company, with 35 years of experience. We specialize in High Quality, high end…read morecustomer service, because above all, we're not just building showers, but helping customers build their dreams, and that's the most enjoyable part!

My installer Eric was great. He was very knowledgeable but best of all he made me feel comfortable…read morewith the process, as I probably had a lot more concerns compared to most people, and answered all of my questions. I had half my home installedin LVP. The installer was very detailed as he made sure the board colors and patterns were premixed before installation. He also took great care in the placement of boards and their respective patterns to create a professional finished product. The pricing was more than fair as I always check with several other companies, and I have learned my lesson, with you get what you pay for, in the past. The overall experience was wonderful, as my husband and I have had previous floor replacements in this and our home before this one that had not went so well. It's nice to see there are still hardworking honest Individuals out there. I will have them come out in the future to handle my flooring needs. If you're looking for a hardworking, detailed installer with an honest company, I would recommend giving them a shot. ~ Deb

From the owner: I believe that nothing transforms a home like quality flooring. Our team of experienced and skilled…read moreprofessionals are dedicated to helping you create the space of your dreams. We install a wide selection of beautiful and durable flooring options, from hardwood and laminate to carpet and tile. Whether you're renovating, building a new home, or simply looking to spruce up a room, we've got you covered. Our commitment to exceptional customer service and attention to detail sets us apart from the rest. We're passionate about bringing your vision to life and ensuring your satisfaction every step of the way. Don't settle for anything less than the best - trust us for all your flooring installation needs. Let us help you elevate your home and start enjoying the beautiful and functional space you deserve!

I had a great experience with Tileology. They were very helpful and were able to get my tile on…read moretime I ran into one snag of my doing and they jumped right in and helped me. I definitely recommend.

Terrible customer service. My mother-in-law requested a quote and was very open about the process…read more She was going through with getting quotes from other people at the same time and she told them this. She decided to go with another company and politely told TileOlogy "thank you" but that she would not be using them. Their customer service was very rude to her after getting this news and told her she was "not ever welcome at their store again" in a text message. Very unprofessional and rude.

Great experience. Ramona and Tom have a professional team. What I enjoyed most is that they kept…read moregood contact with us throughout the project and their pricing was very reasonable. They were very responsive to our requests and their housekeeping during and after the job was impeccable. I would highly recommend them for your next home improvement.

All they gave was their best. On time every morning and when they were not they only stayed a…read morelittle longer that day. Started early every morning and was done by 4pm every day. Was like they were not even at the house. What messes or mistakes they made they corrected once they were able to. Hard for me to go into the gorgeous room they built for my my family because it's more like a bank than it is a home. So perfect and clean I can't put it into words. Their only goal is to make you happy and thats what they did here. The only complaint I have would be time lines. If you don't give them one you will be happy. Nothing and I mean rarely ever is done within the time you or any expects. These workers are at the mercy of the places some of the materials are ordered from or bought from. That can be a set back their work and how hard they work have nothing to do with it. Or the weather. It's a two way street check your local weather before you let anyone work on your home weather can also pause things. Agin the only thing that made this project challenging for this crew is weather manufacturers flaws in their products and a unnecessary time frame. These are good ole people we are talking about here. They are at your home to work not judge. Anything in their power to help you with they will. Sadly in this situation their is not a maximum effort tab to press for this amazing, affordable, company. My children got so excited when they saw them in the house all they said was Hiiiiii.

I looked at flooring at North Hills flooring. They had a nice selection and Susan was very nice &…read moretentative. I had explained what I wanted a quote on (flooring) and had scheduled a day for a quote. I had reached out to NHF and explained that I would be out of town 4/12, but my realtor and mother would be present and know exactly what I wanted done. 4/20...I'm still waiting on a quote. I reached out to Susan who was very pleasant and stated she would call me back after speaking with Chip. Chip called me back within 5 minutes (called me Nathan, my name is Zachary) and was very rude on the phone, stating he was blind sided when her got to the property. He said he didn't know what to measure (why would you agree to do a quote without knowing what needed to be measured before hand?) even though my realtor, mother and Susan (sales clerk) knew exactly what I wanted. My realtor reported he wasn't very approachable. Come to find out he never measured and left, never informing me of this. Meanwhile, I'm sitting around waiting on a quote. I will never use NHF for anything. It sucks because Susan was great and they have great products. Chip needs to take a class on customer service etiquette. Go to Weckers, better customer service!

Once again we used North Hills Flooring to perform work in our home and we are absolutely thrilled…read morewith the service, materials and professional workmanship. The job site was kept immaculately clean throughout each work day with a final clean at the end of work day #5. With due care, we were able to use our kitchen and access the stairs to our 2nd floor while the work was being performed. The disgusting DIY flooring was demolished, the existing subfloor was screwed down virtually eliminating all of the existing floor squeaks, the installer relieved a hump in the middle of the kitchen, installed the Luan underlayment to the existing subfloor with literally thousands of staples, and sealed all joints with Ardex. The installer expertly trimmed underneath all wood moldings and kitchen cabinets so that the LVT could be installed underneath instead of just abutting the moldings and cabinets. There were 5 major areas that needed to be squared on the floor prior to laying out the tiles, cementing the underlayment, and installing the LVT. All 3 of the cased wall openings received identical reveals between the LVT and other flooring materials. New shoe moldings, cove base and transition strips were installed, and the entire job site was cleaned squeaky clean. This was the 3rd project done for us in our home by North Hills Flooring, and we will definitely use them once again during our next remodel. The owners, Chip & Susan Weile, are extremely knowledgeable about the products they sell, and they both have an artistic eye toward home interior design.

A window fell out of my car and shattered all over the street. Joe randomly came up to me and…read morehelped clean up all the glass. It was a nice gesture that he didn't have to do. He didn't charge me or anything just helped a person in need.

Joe helped me out over the phone. Fixed my problem with just a few pictures. Will be using this guy…read morefor my future projects