Nothing like waiting until the day of my appt for the dr.'s office to call me and advise that they…read moreneed to reschedule my appt due to the dr being Out of office. No thanks, lack of planning on your part, does not equal emergency on mine.

Dr. Cherneskie keeps it real, he is down to earth and friendly. No pretentious BS and he spends…read moretime with you; not to mention the office is less than 2 blocks away from my office.. My problem with them-is the receptionist. She is rude and short with people- she acts like she is doing you a favor. I go to the Dr. maybe twice a year and only if I know there is something wrong-I also pay cash up front for my visit so there are NEVER billing/payment issues. Would it hurt the damn receptionist to just be nice? Currently searching for a new GP because of this...' Updated- so lately the receptionist has been much much nicer..maybe she was having a hard time with life?? There is a new APRN here and she is super friendly and makes you feel at ease...

excellent service.my doctor,Julhar is terrific. Would refer…read moreanyone to them. Robert Holley

Doctors are great, assistants are nice and some other personnel are ok. As for NOSS, the company…read morethemselves, they are unorganized, lack communication and back out of agreements easily. They are money driven, not people's care driven. Billing doesn't communicate with the offices, so you will be harassed every time you go and sent to billing to argue the agreement or what your insurance said. They tell you if you don't pay, even at the times I wasn't supposed to pay anything, they will not see me. I had to call my attorney just about everytime I was there. They also collect co-pays for follow-ups of surgeries and procedures when they know they shouldn't and for certain testing. I have to stay on top of my charges and current visits. I tell them the insurance says no co-pay when stitches are to be taken out and go to billing to tell them and then they confirm with the office so I will be seen. They should know this! I am late for all of my visits because of this continual problem. They have a lot of different offices in the same building. I see different doctors for different things. Billing and it's manager always promises to fix the harassment issue, but it has been going on for 8 months! Then I pay my current co-pays and they apply them to monies held on an LOP and then tell me that I owe the current date. As for LOP's, they back out of them when you go for a visit and that's how you find out. They change their policy and they don't notify you in writing prior. Also, some of the testing I had done was because my attorney said it should be done, not because somebody thought it should be done. One of the tests, was supposed to be scheduled and then a month goes by and I still didn't get a call. I tell them I didn't get a call to schedule and they say, we sent an email to them. I ask, don't you follow up? So somehow it fell through the cracks. So the testing got put off for months which ended up making it clear I needed surgery which made the surgery be put off. I've had to play accountant, insurance claims and scheduler since dealing with this company. If it wasn't for the doctors, I would never go here. This is the worst experience I've ever had with any medical company. Thank God I have attorneys that know about medical, or I would never have found out some real medical issues from an accident. If NOSS could be replaced, then it would be a good place to go for medical treatment.

My doctor's office for over 15 years. Knowledgeable staff here that's friendly too. My primary…read moredoctor is Renika N McLeod-Labissiere , MD and I have also seen William R McQueen Jr , MD. When my doctor was unavailable. Both doctors are wonderful and accommodating. They even draw your blood here if you need any labs done. Definitely recommend this business.

I have been there twice once last year and as recent as last week. Both times staff was very…read moreefficient and friendly. Clinical staff the best.

While I needed medical attention but, afraid of the ER. During these times, Found this Medical…read moreOffice who are Extremely Professional while I was at my Worst. They tested treated and Give Me Peace of Mind. Multiple questions came out of my mouth and they were able to answer them. Can we say wow wow we I did great care great kindness.

Amazing doctors, sub-par office staff…read more I have been coming here for years. I see Dr. Unsworth who is amazing; I highly recommend going to see her. My one issue it's with their office staff - I find them to be very abrasive at times. Their billing/office manager could use some customer service training as well.

My initial wait time was practically nonexistent. The appointment was 3:30. I was called back just…read moreafter 3:30. The medical assistant was friendly and knowledgeable. The doctor came in at 3:45. She was patient, kind, and thorough. I was contacted less than a week later with the results of labwork and info on how to schedule a follow up. I was very pleased with every aspect of the practice.

Had 3;20 appointment in his Farmington location. It's after 5:00 and we haven't seen him yet. He…read moremight be very skilled but it's rude keeping patients waiting 2 hours! Dr finally came in and was very soft spoken and polite. Have a fairly good consultation with x-Ray review. He's not affiliated with any of the Hartford area hospitals which is odd - just an outpatient facility by St Francis and then a hospital in Meriden, CT. He apologized for being late and was sweet otherwise 1 star!

Before the hip surgery I was pained to walk/limp a 1/4 mile. Dr. Keggi's care (Birmingham hip…read moreresurfacing) was transformative, allowing me to return to all activities such as running and hiking that has included some challenging mountain climbs. I feel decades younger and am pain free. Aftercare in the subsequent five years has been fabulous. Dr. Keggi effectively diagnosed a hip problem that was nerve related (and nothing to do with my hip implant which continues to function perfectly). Even before Covid changed options for care delivery, Dr. Keggi and his team accommodated virtual visits (saving me a drive of 450 miles round trip), where other providers, who I considered, were rigidly expecting in-office visits. Original 2018 review: Recently had Birmingham hip resurfacing done by Dr. John Keggi at St Francis Hospital. Dr. Keggi, his office staff and all the staff, from Admission through discharge were, without exception, outstanding. In particular, they were organized, professional, polite, precise and clearly explained all the steps in the process.

I was here 1.17.20 to get some blood drawn for some bloodwork my doctor ordered. Routine…read morecholesterol etc... They have an efficient system of logging yourself in via the computer. There was a short wait. They have a television to watch so the time passes quick. Very clean waiting room. Very friendly staff. Kind and personable. They know what they're doing and they were pain free when they drew blood. I recommend this lab if you're in ther waterbury area. Prices are also reasonable.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.