There are not enough stars I can give about the excellent, compassionate and efficient service…read moreI've gotten from Brett Pendergast and his staff. I had a problem which was going to cost me a lot of money and they went the extra mile to help me find a resolution thus saving us a lot of money. Brett is extremely knowledgable and helpful in setting up our policies, (in our case, home & auto insurance,) along with keeping our home coverage up to date with the increases in our home value. I highly recommend this agency if you want the best service and information you need for your insurance needs. Thank you Brett and Wendy for your help in getting my problem sorted out!

Brett's team always provides great service! I would especially like to highlight Chris Culpepper…read morefor her positive attitude and ability to resolve any issue! I highly recommend this office for any of your insurance needs.

I love State Farm and the customer service! Today Antonio took my payment on the phone and he let…read moreme know that my monthly amount was lower. Saving money any way that I can in this economy is important, and I appreciate him reviewing my account and letting me know that it is applied with this months payment. Antonio is always personable and professional, and I appreciate everyone at this office in Virginia Beach!

From the owner: Serving the auto and homeowners insurance needs for Hampton Roads Area since 2009. Providing…read morequality insurance services while recognizing customer needs for auto, home, life, health and financial services products. Our team strives to provide quality and friendly customer services. Stop in and see our team for a FREE Insurance quote! License #: VA-585479, NC-9127007

Have been insured with Allstate through Richard and his son Ryan for years. They always have time…read morefor a quick chat, and are happy to answer any questions I might have. They have also gone out of their way to find me insurance on some unusual things like a 1974 Boston Whaler and a 1989 Toyota Land Cruiser. Highly recommend..........

I absolutely adore this agency! We started out with just renter's insurance with them, but then we…read morerealized they were amazing! We then switched our car insurance to them, our life insurance, and our home insurance! I work at an apartment community and I even refer all of my prospective residents to them as well! I love how quickly they respond, the convenience of their set up process, and easy to file claims! They really go above and beyond! I love working with Patty, Ryan, and Clayton! They have been nothing but the best to me, my family, and my residents at work!

This review is primarily based on recent claims experiences I have had with GEICO. Everything else…read moreis good with GEICO as well, as I really don't have much interaction with them, except for a claim. As many local here would know, we had a few good rain events in the past few months, with the first being the remnants of Julia and then Hurricane Matthew a few weeks after that. Both of my claims experiences were due to each of these events. In the first event. the first car ended up being a total loss due to flooding. Our neighborhood floods, but not to the extent it did during these two events. In this first claim, the process from beginning to end took six days. Brian was a great adjuster to work with on this first claim. Overall, this was a great claims experience. I never ended up having to use a rental car on this incident as I had already gotten another (new) car within that time period. The second claim occurred with Hurricane Matthew. The new car I had purchased a few weeks prior was sitting in water in my driveway. This was on October 9, 2016. The one good thing with this is that the new car was new, so the seals on them did pretty good at keeping a good amount of water out of my car. The water that did get in just seeped in, so it ended up that I only needed to have the carpeting and jute (padding) underneath the carpet to be replaced. There ended up being no issues with the engine, battery (my car is a hybrid), oil, and so forth. Sean was the adjuster for this incident was able to answer any questions I had. The longest parts of the process were getting an adjuster assigned to begin with (took almost a week for one to be assigned) and waiting for the parts to come to the dealership so that the work could begin. In this case, I ended up having to get a rental car due to how long the process took (I had coverage for it on my policy). In this case, the process took just under a month from beginning to end. This really wasn't GEICO's fault. It was just a long time trying to get the parts needed to fix the car. I'm not surprised given how many cars got flooded in our area from Hurricane Matthew. Overall, my two claims experiences went well. There were no major issues to contend with pertaining to GEICO in either situation. Although I work there, I have no knowledge of the claims side of things. This is strictly based on my two claims experiences as noted above. Hopefully, I won't have to worry about any more claims for a long time.

My car was in major hailstorm. Major damage with many trees down and hail the size of your palm!…read more After an initial quote from Geico to repair my car the agent gave it to his boss. He went to repair shop and helped them bloat repair cost from initial $1222.72 to $7,700. AND THEY ONLY FIXED HAIL DENTS, NOT SCRAPES IN PAINT FROM TREE BRANCHES. Another adjuster came out and took photos. I showed him the 6 story tree which bent in half sending broken branches over the top of my SUV. I watched it from my 3rd story apt window! Then he went back to his boss with photos and next day sent me an email saying maybe previous owner scraped the top of the car with a canoe!!! I bought the car from a Toyota Dealership! My car was in such good condition the dealership offered to buy it back from me for same price I paid a year later!! I've been with Geico for 8 years. Never late on a payment, NEVER HAD A PREVIOUS CLAIM! I'm furious for their lackadaisical attitude to a 81 year old customer with a perfect record. Maybe they thought my age would be a deterrent to fighting their negligence? Sorry guys, it doesn't work like that. I have life experience on my side.

I would have gave a negative amount of stars if I could. I hope this can be seen by anyone getting…read moreready to purchase GEICO. DONT. worst insurance.... Ever. I never once got to speak to an actual human. Ever. I didn't even know what type of insurance I had, bc I had to set it all up myself, and hope I had full coverage. I was in an accident that was the other person's fault and I had to take care of everything. Geico didn't assist w a thing. Then to make matters worse I check State Farm insurance and full coverage on a Subaru WRX is 150 cheaper a month then geico, and an actual person set up my policy. My ex worked for GEICO she told me it stands for Government Employee Insurance Co. Apparently it started as a military insurance. I hope you don't treat our troops like you treated me

The worst. Required a tow and the vehicle was towed to the wrong address. Then wanted to charge me…read morefor the right towing repair place. This is an unorthodox process and evil. Unsatisfied customer.

I had a great experience working with Tim! He took the time to review my coverage, find better…read moreoptions, and ended up saving us hundreds of dollars a month on our insurance. The process was easy, straightforward, and he was very helpful throughout. I really appreciate the time and effort he put into finding me a much better rate without making the process complicated. Highly recommend giving him a call!

Highly recommend working with Tim. Tim is polite, knowledgeable, and hassle-free. He set me up…read morewith my original policy, and just helped me obtain a new policy (original insurance canceled).

My daughter was on the Honda lot buying a new car. She had State Farm previously but had not had a…read morecar in a year or so. She was trying the 800# that was pushing her to contact a local agent and they were all closed. She had moved but her previous local agent was Paula. She got in contact with Paula and despite the office being closed on Saturday, Paula got her insurance in place got her a binder and ID card so she could drive her car home. Amazing act of kindness and customer service you only get with someone like Paula Faivre, Superstar Agent.

They dont seem to be genuine agents. The agent was polite and gave me a good quote (though as is…read moreexpected, kept trying to push for coverages I did not need) but ONE MONTH after paying in full for 6 months for the car insurance and getting a receipt for it and being assured that i will get my final insurance card in the mail, I get a rude letter from State Farm that my insurance will be cancelled within 3 days of receipt of the letter giving no valid reason whatsoever. When I call the agent, he is clueless too - he assures he will to the bottom of it (wastes precious time as I inch towards being uninsured) but comes back with a higher quote. This agent does not seem to be genuine - why would they be clueless about the company's verdict then? Either that or they are purposely fradulent. Stay away!

I used Cap Center to sell my home in Suffolk Virginia and Purchase a Home in Franklin Virginia. I…read morewas pleasantly surprised as to how professional they are. Tom Shelton was my agent and did a great job. He got me more for my house than I was asking and got my new home in Franklin closed for a fraction of what it would have cost with anyone else. I would highly recommend Cap Center and will definitely use them again if the need arises.

CapCenter is a primarily a mortgage lending company, but they also do some real estate as well…read more They are located on Bendix Rd., which is just off Bonney Rd. They are located on the first floor in the big building there. My visit to this place was on April 16, 2020 to finalize a refinance closing. In February/March 2020, I was in the process of looking to refinance my original loan to remove PMI and get a lower interest rate. After looking at options, I started the process with CapCenter by first talking to someone by phone to ask some questions. After that was done, I went online to start the application process. The one on the phone said it could be a few weeks to get a first response from a loan consultant due to the higher volume of applications coming in. I had no issues with that. The main reason I ended up going with CapCenter was due to having no closing costs. In less than a week, I had gotten a response from my new loan consultant Natalie Murray. This was a very quick turnaround time. I worked with her through the process. There is a $1000 deposit ($500 at commitment and $500 at rate lock); however, you get that deposit back in the same manner that you paid it after closing. After that process was completed, it would move to Emily Weeks, who I worked with when it came to the pre-closing information and any last minute things that were needed. This was very smooth as well. On April 16, 2020, it was time for the actual closing. Although there was quite a bit of paperwork (as expected), the process was pretty quick and smooth. You also get a few things from them after closing such as a hat as well. Overall, it was very easy to work with CapCenter. If I decide to do a refinance in the future, CapCenter will be the first place I go back to. With a fast and easy process along with no closing costs, it's a win-win. If you are looking to refinance, this is who you need to check out.

Great office with great agents. They were able to help my mom get a great rate. They responded…read morequickly and got everything taken care of efficently.

Agents give out their personal numbers to clients to talk to out of work, very unprofessionalread more