un gran equipo de ventas, te tratan como familia, buscan ayudarte en todo lo que pueden…read more.. A great sales team, they treat you like a family, they are looking to help you in everything they can...

Re: Victor and Kelvin. Excellent customer service! I would like to take a few minutes out of my…read moreday to share my experience regarding how well managed the office is, how professional and considerate they are. It's not always easy to find a comfortable insurance agency however; Kevin Ha's office is not only in an easy location, the office is nicely organized and very professional. I've seen some places run out of a creepy basement. This is a truly professional and comfortable, well kept office that stands out from the rest. I'm glad I visited and I'm happy to take a minute out of my day to help others save time if they are looking for a professional agency with courteous staff and reasonable quotes. Thank you again Kelvin and Victor.

We were closing on a new home and it turned out that the sellers had filed several claims with…read moretheir insurance causing the property to be flagged, making it impossible for me to purchase insurance online anywhere. I reached out to several local insurance groups for help since we were closing soon and needed insurance asap, and Klinger got back to me that same day. Jessica was able to not only help us get our new home insured, but she also patiently worked with me to find ways save costs. Super impressed by the level of customer service and expertise I received and can't recommend them enough!

I've used Klinger for my insurance needs for many years. They have excellent customer services…read more Today, I just saved a little over $100 because Jane was able to help me talked to the insurance company Erie to waive a late fee for twice in a roll. Thumbs up for Jane!

First, remember: people who are happy about a service have better things to do than write a review…read moreonline! Because their problem was solved and they moved on, right? Remember that most people here complaining need a place to share their stories. I understand some users might have different problems and needs than me (hence so many negative reviews), but my experience with them has been nothing but a dream! I wish I could remember the name of the customer service staff who talked to me because they definitely need praise! I was involved in a car accident where an uninsured driver was at fault, and they were able to answer all my questions. The two ladies who talked to me on the phone were so clear and patient. I'm a total dummy about insurance and legalities and its jargons, but they made my life so much easier! In a few hours, I had an appointment with an excellent damage evaluator (which was also a great body shop), and I was put in touch with a rental company. Everything has been a smooth ride. I'm so sorry this wasn't the same experience for everyone. But I beg you to consider Geico as an insurer, they were SO great to me!!

Geico was the worst agents. Mid January a driver without insurance tried to crash into my geico…read moreinsured car. The other was State Farm. I called State Farm for liability approval and they said GEICO customers arent well represented. One of the agents thought I should leave geico. The geico agents were not supportI've and were rude on the phone. Melissa Cipriano implied that Geico has lackluster customer service then State Farm. I cannot afford State Farm but I'm glad that State Farm agent Melissa knew it was not my fault.

Love these people!!!! I am a licensed insurance…read morerepresentative myself (with a completely different company ) so when I say these people show top notch service I mean it!! Not only are the rates low but they genuinely care about what's best for you and your needs. Any time i need them they are there!! I specifically want to shout out Lily and Theo! Call them for a quote you will not regret it!

Jamie does a phenomenal job at accessing her clients' insurance needs and at assuring that her…read moreclients get the best possible coverage at the best possible rate. I reached out to Jamie a few months after we had moved our business to access our plan and to see whether we could obtain a more favorable rate on my husband's commercial auto insurance. Jamie hit a home-run on both! Had it not been for Jamie's keen eye, I never would have known that our business was, in fact, not actually insured at all. We had informed our previous insurer that we were moving our business and all they did was change the mailing address; they were insuring an EMPTY SPACE. Obviously, the other agency was careless. Not only did Jamie make sure that we were properly insured, she also saved us a tremendous amount of money. Kudos to a job well done! I highly recommend Brock Insurance for all of your casualty needs.

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

I contacted Pillar about getting a new auto insurance policy in DC after a mix up with my former…read morecarrier that was caused by my less than stellar driving record. I worked directly with Don, the founder. He was very knowledgeable about the insurance space and explained all of my issues/options clearly, which was extremely helpful in navigating the frustratingly complicated task of insuring a new car in DC. Was also easy to reach for any questions that came up. Highly recommend.

From the owner: As an independent insurance agency we represent multiple highly-rated insurance companies such as…read moreErie Insurance and Progressive. We can take care of all your insurance needs, whether it be auto insurance, home insurance, life insurance, commercial insurance, or long term care insurance. Because we represent multiple insurance companies we are able to provide you with our best option and not just the only option we have. We are experienced and friendly. We want to make the insurance process easy and informative. We pride ourselves on helping people understand their insurance so that they are better off even if they decide not to purchase insurance from us. We do have some unique product offerings. So whether you have a high-value home or own a business we may be able to provide you with coverage that you don't currently have. With regard home insurance, Erie Insurance offers guaranteed dwelling replacement cost - this means that there is no cap on what Erie would pay to rebuild the dwelling. This is a unique feature that few other companies provide. On the home insurance Erie also offers underground service line coverage and earthquake coverage. Many insurance companies simply don't offer these coverages, which means that if an earthquake were to occur and cause damage you would not be covered. Both Erie Insurance and Progressive also offer rideshare insurance in Maryland, DC, and Virginia.

I was a long time client. They lied about coverage and ignored me when I needed them most. AVOID AT…read moreALL COST!!!!

Have done business with Howard Feldman for over 30 years, back when he was in Bowie. I've always…read moretrusted his expertise handing all my insurance needs. He's reliable, honest and always keeps an eye out for lowering my premium.

Being able to get custom, objective, 1 on 1 advice and our insurance needs evaluated across several…read morecompanies is invaluable. To have so many options available to us is a huge advantage. It never dawned on me that I was making decisions about which companies to insure with all of those years without the benefit of the industry knowledge and expertise I get with The Insurance Store. Moving to an agency that works for me objectively rather than going directly to an insurance carrier that doesn't have my best interests in mind is a no-brainer, now that I know the difference! It's one of the best business decisions I've ever made.

I have been dealing with the Insurance Store for over 25 years. Lynn and her team are simply Top…read moreNotch. Honest, hard working and helpful which is invaluable in the insurance industry. Whenever I need help Lynn is there. Whenever I need a quote I get it within 1/2 a day or less. Whenever I have a question I get an answer without hesitation. Honest advice about what coverage I need and what insurance company is best for me is the hallmark of the service. I highly recommend the Insurance Store to anyone who needs the best in attention, product and service. They are a rare find in an important industry that all of us must deal with. Thanks Lynn for being such a professional. You are a credit to the industry and the carriers you represent.

Wanda is the best person ever. She was kind and took care of my business needs and personal…read more Highly recommend this organization to my friends and family.

Capitol Benefits is an "old style" business... you know... good customer service, fast turn-around…read moreon issues, you get to know their people by name, etc. For years I was forking over money to our Nationwide agent, having emails ignored and just a "call the 800" number attitude. I found CB through here (Yelp) about 2 years ago and have been with them since. The hard data: Prior to the switch I was paying about 3500/yr, and with CB's help, this has now dropped to about 2500/yr, with nearly identical policies and much better service. The nitty gritty: when I first contacted them, I connected with Alan Putterman. He began by asking for a copy of our existing policy documents. He then took a few days to review them, and then had a list of options back for me ranging from near-match, to high-end, to economy. My initial reaction was reverse-sticker shock LOL... He assured me that the plans were as good as what I was looking for and I'd be fully covered. Of the 4 separate policies he put together for us, 2 of the 4 have had claims since inception and the claims went off without a hitch. I've needed CB's help a few times over the past two years, and they tackle issues very quickly and amicably. All in all, its nice keeping that extra $100 every month in my pocket thanks to CB... and its cool to have these folks on the ball and in my corner.

GIG has provided my home and auto insurance for 20 years. I'm always impressed with their skills…read moreand professionalism. What's most important is their commitment to service. Whenever I've had a claim, they have represented me very well. I recommend them highly.

I have been holding my business insurance policies with GIG INC…read more at : 101 Lakeforest Blvd. Gaithersburg, MD. for over 14 years now. Needless to say never had any problem but I feel eager to express my gratitude toward this agency and its staff who has always promptly and courteously responded to my requests. The account executive lady is tremendously helpful with a lot of patience and kindness. When help is needed of any type she swiftly acts on and dedicates so much time and effort to find the best outcome, result, solution... Other insurance agencies had tried to offer me better rates but they couldn't match and I have never bothered to shop around all these years because I knew I am in good hands for a very competitive rates. Take my word : I highly recommend GIG Inc,