When I initially filed a small claim, I was provided with incorrect information on processing it…read moreand it was not followed up on by the claims adjuster. When I called claims to follow up on the status, I was provided with totally different issue and procedures than provided during the initial phone contacts. As my assigned claim adjuster was not available, I was referred to other adjusters (who were unable to locate any information on my claim in their system and were unable to help me). Both adjusters who were unable to assist me with my claim, put me on hold for 10 minutes and both disconnected my call (didn't even call me back). I spoke with a claims supervisor, M. McCready who still was not able to assist me and just wanted to refer me back to the claim adjuster who was clueless on how to handle my claim. All this frustration after they cranked up my rates after only using their roadside assistance. Thinking of going back to Allstate.

We've been with travelers for over 5 years now and while we've had minimal issues with them. The…read moreissues included were getting a new debit card and they messed up on their end so we were behind in payment and had to pay extra every month it was inconvenient but worked out in the end. That was a couple of years ago. Since then they have found us immaculate savings on car insurance! They have been very good to us over the years and I feel like we've created a friendship. I enjoy speaking with Charmaine. We get extra bonuses for being with them so long. It's very beneficial. They are lovely to their clients and help with whatever is needed. I would recommend them to anyone absolutely!

Recently switched to State Farm in the past few months for home and auto insurance. I was moving…read morefrom out of state and have had some things come up recently that led to having questions on my policy, I called the office and Bethany Donner took my call and was able to help me right away! Good customer service and transparency from everyone I've talked to here - it's clear they're working to actually make sure your needs are covered and help rather than try to upsell or make any process difficult.

Honestly I haven't been with a company that care so much about their customers! If you like…read moreamazing customer service and maybe even some financial advice.... these are probably the best out there!

Dudley is extremely responsive as an individual - he is very professional in his trade. He easily…read morehandled all of my insurance needs and communicated clearly at all points.

From the owner: Auto Insurance, Home Insurance and Life Insuranceread more

Very responsive to both our personal needs and my small business needs. Agent helps us review…read morecontracts and maintain appropriate insurance coverage for the small business. Always happy to answer questions. Never had a claim, but happy with service so far!

MN Insurance Group is the most responsive insurance broker I've ever used. From making changes to…read morea policy, or having insurance cards emailed to me in a pinch, they are fast and friendly.

We are very confident to rely on Mike Halonen with Farmer's Insurance Group which we always trust.read more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Wayzata, MN area since 1994, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

My wife and I have worked with Rick Kaufman and AmeriStar Agency over the last 5 years for our home…read moreand auto insurance and have had a great experience. They are an independent agency and underwrite for multiple carriers so you can always trust that you have the best rate for your situation. When you work with an independent agency they have your best interests in mind. Rick and his team are knowledgeable and responsive. I have recommended his agency to multiple people in the past and would continue to recommend them! Thank you!!

From the owner: We are a family owned independent insurance agency located in Wayzata. We specialize in both…read morepersonal and commercial insurance.

Lindsey and team were terrific to work with. Not only were they extremely responsive but they did…read morea complete review of the best options for my business needs. I look forward to continuing to work with them in the future.

This insurance is not for the faint-hearted, meaning you need to be persistent, consistent, and…read morekeep communication going. It's a lot of work. My son had a surgery and the claim was denied, but after a few calls and conversations the claim was eventually reprocessed and paid. I was happy. I don't know if it's because I was patient and nice enough? Or just luck? Not sure. The deductible was fulfilled and they are paying for all his PT visits which is also very helpful. I'll see how it goes for another half a year before making a decision.

The absolute worst excuse of an insurance company. Basically they take your money and deny all…read moreclaims. I can't believe they're able to be allowed to continue doings business. Run, go to someone more reputable. Complete garbage! Zero stars, be prepared to spend hours on the phone for every single thing.