Progressive Insurance has been my policy holder for my automobiles for 6 years; I recently filed a claim; and invertly I entered the wrong date for the claim using their website. Upon correcting date The Progressive Claim office out of Pasadena CA process has been unduly, evasive and distrustful. They treated me with no respect and is trying every avenue of denying my claim because my policy is up September 2. I filed my claim July 28, and I am just now getting it resolved August 28 for a no fault accident.
I have had to contact their corporate office; and the Insurance Bureau of CA; overall, from the many phones, letters, and email it is draining and takes a lot of you energy. My blood pressure has increased, and it is stressful.
Don't use them, go with Nationwide or anybody else, Progressive puts on a happy front on TV, but it is a LIE, don't believe the HYPE; I will NOT use this company again; and I very unhappy with the professionals (Lori, Steve, Kim) who processed my claim as well as the insurance agent out of Sol in Encino who is also a fraud.
Progressive Insurance is another CORPORATE THIEF! read more