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    ProFrame Custom Homes

    5.0 (1 review)
    Closed 7:00 am - 9:00 pm

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    Services - ProFrame Custom Homes

    Architectural design

    Architectural project management

    Home developers

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    1 year ago

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    Brian Coffey Construction & Roofing

    Brian Coffey Construction & Roofing

    3.0
    (2 reviews)

    I have no idea how he found me -- I think he bought the lead from an unscrupulous contractor whose…read moreexcessive bid I rejected. He said he would fix the problem for a thousand dollars. He took so long that the problem significantly worsened (or maybe his inspection worsened it?), and then he said it would cost 1100 to probably fix the problem and 2500 to definitely fix it. I said let's start with the 1100, and then pay the extra 1500 if your 1100 dollar fix doesn't work. He came by, six days after he originally promised, and spent about two hours doing his 1100 dollar job. Then his secretary (wife? daughter?) called me and asked me to pay immediately by check. I had no serious reason to distrust him -- I thought I had done research and called him for the quote rather than him cold-calling me -- so I put the check in the mail. The next rainfall, it became clear that his two hour, $1100 fix was inadequate, and I contacted him, saying -- hey, as we discussed before, can you guarantee that the extra 1500 will fix it? His secretary (wife? daughter?) replied to the email and said that he thought the roof was beyond repair (why didn't he tell me that when made the bid? why not tell me that when he started the job? why not tell me that after he finished the job?) and that, in his generosity, he was willing to apply the thousand dollars he had taken toward a new roof. Presumeably, he planned to charge five hundred dollars an hour for the roofing job, so the thousand dollars would not have gone very far. As a side note, the other review explicitly mentions his BBB A+ rating, which only means that BBB has not involved in any disputes -- if you go to his BBB page, you will find a post by an another irate customer, whose experience was remarkably similar to mine.

    We called and the next morning he was here and fixed our problem. Nice, clean-cut man. Very polite…read more I would highly recommend. And the BBB gave him an A+ rating!

    ProFrame Custom Homes - contractors - Updated June 2026

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