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6 months ago

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1 month ago

Alex was extremely helpful, he explained what he was doing while servicing our AC unit. He was prompt and courteous.

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9 months ago

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2 years ago

Had a new HVAC system installed. Danny, Alex and Robbie did an awesome job! Highly recommend Professor Cools team!!

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4 years ago

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Daniel S.

Thank you so much for that kind review!!

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3 years ago

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8 years ago

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8 years ago

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8 years ago

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7 years ago

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8 years ago

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Review Highlights - Professor Cool

“Danny was great I called and they were here within an hour and fixed my ac up in less than 30 minutes for a great price.”

Mentioned in 6 reviews

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Cornerstone Pros

Cornerstone Pros

(177 reviews)

Jerry G the technician was great. He's very knowledgeable and professional. You can tell that he…read moreloves his work and helping people. He gave me a very detailed explanation of all my questions. He went out of his way to demonstrate how my Generec generator works when the power goes out. He's very friendly and easy and enjoyable to talk to. I would definitely recommend him. Ron L

I rarely write reviews, but after everything our family has endured with Cornerstone Pros, I feel…read moreobligated to share our experience. Our daughter was born and admitted to the NICU on July 24. On the same day, our air conditioning system failed. Given the circumstances, we contacted Cornerstone Pros hoping for a smooth and professional experience during an already stressful time. A technician, Zach, came out the following day and informed us that our 20-year-old system needed to be replaced. Wanting the most budget-friendly option available, we purchased a Goodman SEER2 system for $8,855. We were assured the installation would be completed the next day. Unfortunately, the installation was a disaster from start to finish. During the installation, the technicians discharged refrigerant inside our 1,252-square-foot townhouse. Instead of calmly handling the situation and instructing my husband and 8-year-old son to evacuate, the lead installer's response was to yell an expletive and run outside. My husband had to evacuate the home himself while experiencing dizziness and lightheadedness. When we called Cornerstone Pros, we were told their technicians should know how to handle these situations and should be equipped with proper protective equipment. Based on what we observed, that was not the case. The problems continued throughout the day. The air handler was left sitting outside in pouring rain for over an hour. The lead installer repeatedly took smoke breaks, engaged in lengthy personal conversations, and eventually disclosed that he did not know how to wire the system. We later learned that measurements taken during the sales visit were incorrect, requiring modifications to our air-handler closet during installation. What should have been a routine installation stretched from 10:00 a.m. until nearly 11:00 p.m., despite the fact that we had an 8-year-old child in the home and a newborn daughter in the NICU. Throughout the day, there was unprofessional language, complaints about the company, damage to paint within our home, and a substantial mess left behind. The next day, while trying to focus on my daughter in the NICU, I had to leave the hospital and return home because of ongoing issues with the installation. The installation manager, Brad, had to personally come out to complete work that should have already been finished. He informed us the installation should have been completed by approximately 4:00 p.m. and discovered additional deficiencies, including wiring issues and a compressor that had not been properly secured. To his credit, Brad worked to correct several problems and provided an extended warranty and labor coverage. Other technicians were later sent out to repair damage and installation issues left behind. Unfortunately, the problems did not end there. While our daughter remained in the NICU, we were repeatedly contacted for payment despite the numerous unresolved issues and the extraordinary circumstances our family was facing. Although we paid our balance, the lack of compassion and customer service was disappointing. A Hillsborough County inspection later revealed additional installation errors that required yet another service visit. Cornerstone Pros returned to correct deficiencies involving the electrical panel and air handler. After that repair, they had to return the same evening because work performed on the electrical panel disrupted power to our refrigerator. Then our brand-new system began repeatedly failing. On August 26, the AC stopped working and another technician was dispatched. We were told a metal plate should not have been installed and that the drain lines needed attention. The system worked for approximately one day before failing again on August 28. Another visit resulted in us being told that the same metal plate actually was supposed to be there. Now, as I write this review, the system has once again stopped working. In one month, we have had approximately ten visits related to a brand-new $8,855 HVAC system. Instead of spending my maternity leave bonding with my newborn daughter, I have spent it scheduling service calls, waiting for technicians, and dealing with recurring installation mistakes. We now have a one-month-old baby in the home and continue to experience air conditioning failures. While a few employees, particularly Brad, made genuine efforts to fix the situation, the overall experience has been unacceptable. The repeated installation errors, lack of professionalism, poor communication, and ongoing system failures have caused our family an enormous amount of unnecessary stress during what should have been a special time welcoming our daughter into the world. I cannot recommend Cornerstone Pros based on our experience. A new HVAC system should not require this many repairs, service calls, and corrections within the first month of ownership.

Dymond Heating & Cooling - When our technicians show up to your house, you'll know who they are and who they work for you will never have a stranger in your house

Dymond Heating & Cooling

(7 reviews)

I contacted Dymond Heating & Cooling to schedule regular maintenance for my home's conditioner…read moreafter my contact with a different company did not deliver. They had availability for the very next day. I was informed ahead of time that the cost of service would be $120 and that my timeframe (window for service) would be from 12 to 2 PM. My technician, Gavin, was right on time for the work. He diligently performed all of the necessary maintenance, informed me that my machine (and its related parts) was very clean, and was done with all of the work within an hour. Normally, I would shop summer specials, but because I really wanted it serviced to ensure its health during these brutally hot months, I accepted the rate they charged. I was given the option to sign up for twice a year or more regular service, but I declined for the time being. I can't comment on their repairing services, but for regular maintenance, I would definitely recommend this family owned business!

Omg!!!! Mike came back today to install the new compressor and he was SO amazing he deserves 12…read morestars -- and Elvia gets the same for sending him!!! He was so careful and explained things so well to this confused brain. And my system now doesn't make hugely loud, startling sounds that made us jump out of our skin, the cat too. It now is quiet like I thought it should have been from the initial install almost a year ago. The last guy who was here wanted to charge me a lot of money to get it to be quiet and calm like it is now, thanks to Mike with Dymond. Shall I call him Dymond Mike? And their new trucks are so beautiful! Sparkle on, Dymond Addendum: after spending the evening, night and morning with the new compressor operating the heat, all I can say is this is a WHOLE new system and it:s amazing now!!!! So much better, it's unbelievable!! No more loud noises waking me up, just quiet and warmth. Yay!! Thank you, Elvia, for ordering this and Mike again for the great installation

Expedited Heat & Air - Nasier Martinez from Expedited Heat and Air (Lakeland Division)

Expedited Heat & Air

(24 reviews)

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Rep came out due to no ac at all, said coil was leaking and quoted 2585 to fix. Second opinion…read morereceived, motor not working, 850 to fix. Done right away by wilkes ac, up and running. Always get second opinion

Professor Cool - hvac - Updated October 2026

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