I like that this pharmacy is clean and new. However today showed how trained the staff is. After having a rather difficult time with the doctors office my sick child was at there was some confusion with the prescription and while yes the prescription was sent to the wrong pharmacy, when I called to get a transfer the staff told me that the other pharmacy needed to call them. This is wrong. You professional pharmacy needed to call them. However I waited for 50 minutes to call back as advised by the staff in doing so the prescription needed also a prior authorization and now I have waited even longer and not living so close am extremely upset by waiting an hour to speak to someone who knew what they were doing. Please appropriately train your staff. Remember not everyone is not working in the healthcare field and customer service is a huge thing in this field. read more