We were in-between insurance carriers and called the billing department to inquire about fees in…read morecase we had to pay for some things out of pocket. T(h)eresa answered and she was the sweetest and most helpful person. She was professional and easy to work with. For any questions she couldn't answer she gave us the phone numbers to call. That's more than what most places are willing to do to help. Thanks T(h)eresa!

They accidentally canceled my appt but under NO circumstances would they work me in. Apologies and…read moreanother month wait is not good enough.

I went to Nusound in 2022 with United Health Care as my insurance provider I had $4000 total to…read morespend through them. I complained about tinutitus or ringing and buzzing in my ears that I had for over 20 years since working in a machine plant. They assured me that they could take care of it with "state of the art" hearing aides. What I got instead were low grade aides that did not help at all. When I went back for service, I got no help at all. Fast forward to a year later, when I had 4500.00 to spend and tried to go, they refused my service, saying the aids worked perfectly fine, and would not allow me to come in and get new aids. Fast forward to this year, with 4500.00, they refused service again, so I went to Topeka, found a provider, who got me a small set, early seeable, got rid of ringing, and gave me perfect hearing. I Highly recommend you DON'T go to Nusuond.

I first met Belinda at a local home we discussed hearing protection as I am a woodworker and around…read moreloud noise a lot. I made an appointment and she went ahead and we did a hearing test and found some loss but not severe. She made impressions of my ears and sent them off to have my ear plugs made. I have tried the across the counter foam plugs before with bad results. I did ask her how long she thought it would take for me to get comfortable wearing them. She said it may take a couple of weeks so I was ready for a long learning process. The first time I used I was amazed at how comfortable they were I forgot they were there. I find them to be a great addition to my safety equipment and now use them whenever I am using power tools. Jim

I was sent there by the VA for a hearing test.Dr Brown ask me what I did for employment and hobbies…read more. I stated to him I worked in a office and I fish alot. He wrote in his report that I worked in a hazardous noise area and I participated in hazardous noise activities. He falsified the VA report. VETERANS stay away from this place.

I have moderate/ severe hearing loss and my livelihood depends on hearing. Thank you Dr. Brown for…read morehelping me achieve the most I can with hearing aids that fit my budget. Great customer service. Highly recommend!

Competent staff, and hoping the doctor doing my husband's minor ear surgery is just as good as the…read moreothers. However one of the least friendly groups of medical staff we've encountered in Lawrence. Both of us have noticed this. But, good news! My husband REALLY liked Dr. Reussner who talked him through every step of the procedure! So the front office staff matter less.

Tanya Robb helped me with my BPPV vertigo and it was gone after 1 visit! She was very knowledgeable…read moreabout it and answered all of my questions. She really knows how to do an Epley maneuver and explains everything! If you're looking for relief from vertigo, she's the best!

Very pleased. Here for ear tests. Have done this for two years…read more I had my ears damaged at a "Damn Yankees" concert years ago. They caught that. Happily, my ears are stable, so Ted Nugent had fun with me, but just once. They are professional, do the tests, and do it right. Good job!

Great service. Attentive to elderly patients and their care givers. Highly recommend.read more

I had labyrinthitis, and hearing loss and vertigo went to see doctor gary.And with one epley…read moremaneuver, I was back to normal. They were greatI

Attitude of the audiologist was very disappointing . She took the opportunity to goof on me and our…read moredog. I had called ahead to make sure I could bring our dog since I didn't have a sitter. Our dog had been on treatment for Cushings Disease and Arthritus. Our dog passed later due to inoperable liver tumors. I will not be back. How you can make fun of a dog with poor health I will never understand. That is the mark of a person with a small and very closed mind.