Went in with my son for a tooth extraction and the overall lack of patience from the dentist was…read moreextremely disappointing. When the Dr. Hutching came in to numb my son he was very curt, impatient and immediately starting poking needles into my son's gums. He didn't take a slow or measured approach at all and seemed like he couldn't care less about our experience. When it came time for the actual tooth extraction, he pulled my son's tooth with so much force the crown exploded under the pressure. To add to this my son was crying in pain and he remarked " kids often mistake pressure with pain" and said proud of you, ya did great in a very unenthusiastic tone and immediately left. Wouldn't recommend coming here as a new patient if you expect quality treatment or bedside manner.

Leaving 5 stars for Dr Moody and Dr Chamberlain. We have always appreciated their level of care and…read moreability. We have been coming here for over 8 years and the office staff is where I feel there is some need for improvement. I made an appt a month ago for my son's cavity that his orthodontist found. I called letting them know I just wanted an appt to get the cavity filled it was not necessary to have it done immediately (hence booking out 1 month) but I wanted it all done in one appt as we don't live close and since we knew there was a cavity it made sense to schedule a longer appt to get it done at once. At no time was I informed this was considered an emergency appt. Our appt was today. While waiting for the numbing to take affect, the finance gal provided an itemized break down of what our cost was and what insurance would cover. To which I signed and took a photo of. Again, Dr Moody and the Dental assistant were amazing. I do not want to give a lower review for their care alone. When checking out, the finance gal that had brought me the itemized statement before began typing into her computer and said there would be an additional $8 charge for the emergency appt. I was dumbfounded, and rightly confused as at no point had this been mentioned to me. I told her it wasn't an emergency appt, we had scheduled within office hours a month ago. To which she retorted that because I wanted the cavity taken care of in the same appt and not have a cleaning it was considered an emergency. I asked why neither she nor the front desk had informed me of this until this point to which she couldn't answer. I was rightly annoyed. This isn't the first time the office staff has had poor communication which has had a negative affect. I did give attitude to the gal, when I expressed her communication was lackluster. That does not reflect who I am at my core, for that I am apologetic. In the end, $8 isn't going to break me, but the poor communication is really causing me to think twice about where I go when I'm already traveling 90 minutes to the appt.

I'm from AK, and had a special circumstance that had me needing help with my toddler on a visit. I…read morehave been SO impressed by everything about The Kid Dentist. From how their office was set up and decorated, to their EXTRAORDINARY customer service, to how the dentist was more interested in giving me the services my child actually needed instead of what would have made them more money. And that they gave it all knowing I might never be back again.

Exceptional! This office blew me away from the second I walked in the door. Reception was very…read morewelcoming, friendly, and patient. The office is so clean and has such a professional but fun ambiance. Siera took my boys back for x-rays and cleaning and was so great at talking them through each step, tool, and procedure. Dr. Wing was very kind to both me and my boys during their check ups. He is gracious, genuine, and has a wonderful manner with patients. We returned the next day to get a cavity filled and He spoke well and made sure we knew what was going to be happening. Before the procedure Sydney talked my 4 year old through each step and each tool they would use. During the procedure Dr. Wing continuously gave him affirmations and made sure he was comfortable. I appreciated all the genuine, focused attention Dr. Wing and the staff gave us. I WOULD RECOMMEND HIM IN A HEART BEAT!

Don't use this dentist unless you got deep pocketbooks because they don't do what you want they…read moreonly do what they want and then they build whatever they want until yeah it's covered by insurance but then Billy later because they don't know how to bill insurance I would not recommend this to a stray dog to get work done there are better places that are cheaper and do excellent work compared to this place

I have been coming to A Place to Smile for many years and I love it! Dr. Soutas is awesome and the…read morerest of the staff are super friendly. I have only once had a problem with a jab happy hygienist that made my gums sore but I haven't seen her since and she may no longer work there. Dr. Soutas is a top notch dentist that I would definitely recommend!

Hygienist are great. The dentist however are rude, condescending, and entitled. Talk down to you…read more Very typical for this type of area it seems.

Dr. Robert Jones has been taking care of my Smile for over 5 years. He is an amazing Dentist and…read morecares about his patients. He makes me feel comfortable, valued and makes sure to address all my concerns. His staff is AMAZING! They are pleasant, happy to help and go out of their way to make sure I have the best experience possible. I am able to get an appointment in a timely manner and was given special attention when I had a "Veneer" emergency. GREAT JOB SMILE CENTER! KEEP UP THE GOOD WORK!

I took my son here to have his front teeth specifically looked at. They were rotting and needed to…read morebe pulled. My son is 3. After the exam he told me that his plan was to have my son come in where they would get him nice and numb and pull out the front four teeth. I told him I was very worried about the way my son would react and I didn't want him to be scared of the dentist. He said well if your okay with it we'll just take him to a private room and have a few nurses hold him down and get it taken care of real quick. The teeth are already loose anyways... I am not okay with that. We left and never returned. I went to a different pediatric dentist who said they were not loose and needed sedation to be removed with the amount of work it would need to remove them.. I guess if you like to torture and traumatize your kids this is the place to go! If not save your money and go somewhere that sees your kids as people not a paycheck.

we took our daughter to Dr Sorenson and he said she needed a couple of small fillings to fix a…read moreblack spots on her teeth. He said it may be easier to cap one of them but that it would most likely be fillings. after a very long procedure, she came back with caps on her three front teeth! caps that were this dark black metal, with this off white paint on the front. they were oversize and HORRIBLE. her pretty smile looked mechanical and metallic, her mouth was very dark. we instantly asked why he had put these heavy metallic caps on her teeth, he acted surprised like we shouldn't even question him. he was very condescending, he said that's how all dentists treat teeth like that. we consulted another dentist who confirmed that this was NOT the way to treat small spots like this, and we'd been pumped for a larger bill and he'd used very poor technique to fill her teeth. Unfortunately dr sorensen had taken her original teeth down small enough it would be very painful and difficult to remove these and we ultimately decided to leave the hideous metal ones in there. She's 5 so they will fall out this year and next. I would not take my pet to dr sorensen, and I would implore anyone who cares about how their childs smile looks to look elsewhere. The office is very clean, and the staff is very nice, and there are lots of accessories for kids but the quality of the work is terrible.

I am so glad I go to Downtown Dental. I was overdue for a cleaning and checkup and I finally got it…read moretogether and made an appointment. They always treat me very well and I got a clean bill of health which is always worth celebrating. But the real reason why I am making the effort to leave a review is to let everyone know that their new hygienist, a lady named London, is not only very sweet and personable, but she has the gentlest, most relaxed touch of any hygienist who has ever worked on me!! I am 65 years old and used to be a periodontal surgical assistant, so I feel I have a lot of basis for comparison. She is a great addition to the team! If you are hesitating to go to the dentist I would like to reassure you that Downtown Dental in Provo is a great place to go. They have seen me through extractions, root canals, crowns and bridges with never a problem, and now with London added to Dr. Gibson's team they have raised the bar again!

Let me explain what'a going on at Downtown Dental. In, 2017 this practice used to be owned by Dr…read more Devon Call with Brooke as the Dental Hygienist. They were the best Family Dentist and Dental Hygienist I've ever experienced. Then Dr. Devin Call moved to Texas without even a notification to any of his patients. In the winter of 2018, Dr Robert J Guenter replaced Dr. Call. He was acceptable but he didn't live up to Dr. Call. It was good that Brooke was still working there or I would have walked out that day. Then 6 months later, Brooke was still part of the staff but she informed me that there was no Dentist at this practice at all...? Some Dental group were rotating the location on certain days to just cover the current patients. She cleaned my teeth that day and recommended that I look around for a different dentist for further care. Honestly, even though a year has passed I'm just too weary to give it another try...

I hardly leave reviews, but I do when I have good experiences. I was recommended to come here by a…read morefriend who lives locally. I had issues with my prior two places I visited because of shady billing practices and poor quality of work. Everything was different at this place. First of, parking was conveniently right beside the office. I didn't have to wait long to get seen in the morning (w/ appointment). Inside, the place looked so clean it almost looked like a weird movie set, but I guess I'm just used to smaller whole in the wall shady dental offices. I was coming in for a cleaning and was advised on other things I needed to get done. The hygienist, I believe was Morgan, was really thorough and I experienced almost no pain (opted for no local anesthetic cause I'm good with minor pain). By far best cleaning experience (if your pain tolerance sucks, don't be a hero and take the anesthetic though). Unlike other places, they didn't attempt to shove procedures down my throat. I felt very comfortable so I decided to forego on the other needed procedures with two wisdom teeth extractions. The next day, Dr Perkins performed the extractions beautifully. No pain. No discomfort and I had minimal recovery time. I was fully advised on the plan and costs which is perhaps what I liked most. They made sure my insurance paid for everything it could and leave less out of pocket cost for me. I was also able to get proof of my insurance coverage and billing details requested from my insurance, which gave me more comfort and trust and was something I was not able to get at my previous dental place. I will be coming back here whenever I'm in town. Whenever you find a good place, you have to stick with it. My only regret, is not picking up some candy on my way out.

They are awful. If you don't mind horrible work and then getting ripped off, please go to them…read more When you ask them to fix painful and subpar work, they will charge you. Please do not go.

Bad Experience. Got sick the next day. Chiropractor said that he had no flu. He said it was…read moreAllergies. Ever since I was seen I got the worst flu. Pretty sure he had Covid 19-25. Bad quality service. Whole day I heard them speak about money and billing like that is all they cared, Chiropractors are supposed to help not harm. Heard a lady say she had terrible pain after seeing them then they kinda kicked her out the door Asap.

I've been coming to Canada Chiropractic for about four years now and have always had the best…read moreexperience here. I refer everyone I know to Dr. Canada! She's so kind, thorough, and always makes me feel so seen and heard. Every time I leave I feel SO much better than when I came in. I've recently had a flareup in my back and have been in quite a bit of pain and have had a lot of tension throughout my entire back, likely caused from having a desk job combined with my poor posture. Dr. Canada was on vacation when I tried to schedule an appointment, but Dr. Daly was available and was able to squeeze me in for the first time last week. After my adjustment, my pain was gone instantly, although it started to creep back over the next few days. We scheduled another adjustment this week and she also gave me stretches to do between appointments with the goal of stretching and strengthening my back and muscles. By the time I got to my appointment today, I my back was feeling some pain again and was ready for another adjustment, although the pain wasn't as bad as when I first came in last week. I'm so grateful to have a space to come to when I'm experiencing pain, feel seen and heard, and get the adjustments and care that I need between appointments. The staff here has always been so kind. Thank you all for all that you do!