Im having to have my bank dispute this so I can get my money back. it's seeming like he's not…read morewanting to do a refund since I've given him back computer that didn't work. the bank said if he had issued it would have already showed up on their end. lucky for me I had him on a merged call and my bank heard our whole conversation the second time I was able to talk to him. the first time I had him on a merged call with them he was in a hurry to get off the phone stating he was busy with customers and that call lasted 36 seconds. I would just recommend not going to him and just got to Walmart for all your electronics needs.

I have spoken with the owner several times, asking for help. They're always very helpful and…read moreknowledgeable. If you need anything fixed/repaired, buy parts, whatever, I highly recommend Berry Patch IT Services. Great customer service and prices.

Great service and prices. Store is at a former movie theater lobby and wins my nomination for an…read moreAcademy Award.

Michael Cacioppo (the owner) is wonderful. He can do anything with respect to computers, networks,…read moreTVs, etc. He's very fast and efficient. We were having trouble with our internet. I called Michael and explained our problem. He recommended a particular router, which I found on sale through Amazon. When the new router arrived, I called Michael and he came to our house the next day and helped me set up and configure the new router. Took about 40 minutes. The new router works great and is a big improvement over what we had. And the total cost was much less than I had anticipated. We're very happy.

Great prices. Great laptops, awesome warranty. Returns calls quickly. Will take old laptops…read more Repairs as well.

I took my computer which was running Ubuntu to them to have Windows 11 installed. I provided a new…read moreversion of Windows. When I picked up computer I paid the bill, took the computer and left without testing it. Big mistake. When I got home and turned it on there was no keypad or cursor when I was in Windows. I took it back and was told that it was missing the driver and they hadn't been able to find it. I gave them the email and number of the company that manufactured the computer which has the drivers on its website. Today, I called to check status and was told no one had gotten back them. I asked them if they were going to be able to get it working and the guy I was talking to started going on making excuses and hung up on me. I called back and asked to speak to the owner. I asked him why he had not simply called the company to get the info. He said the phone call would be too expensive since it was a Chinese number. I told him I had an internet phone with low rates and that he could use it to call. I also told him I was disappointed that they have given back the computer and charged me for installing Windows when he knew it was not fully functional. The owner's response was terrible. He told me it was my fault for buying a "cheap" computer from overseas and that I was lucky he didn't charge me for the 12-13 hours they had into it. I guess that he had forgotten that I had the original receipt that showed substantially less time. Not my idea of customer service. Caveat emptor.

Excellent customer service! They are knowledgeable and so accommodating. I didn't know what part to…read moreorder, but they quickly gave me all the info I needed to do so.

They were quick to get me in and be able to accommodate my schedule. They transferred files from my…read moreold HP Desktop to my new laptop for a fraction of the price someone else had quoted me. The work was good and exactly what I wanted. Guaranteed his work although hope not to have to use that for any reason which I have not yet as he did a thorough job. Said if I had any concerns to just contact him. Can't ask for any better service and customer service. Thanks.

It took 4 days to fix my phone which was supposed to be done the same day. They didn't have the…read morecourtesy to call me an say the phone wasn't done. I had to make multiple trips which could've been avoided with a simple phone call. Also I was quoted 1 price and was charged a different increased price even after the 4 day delay. Their response to this matter was "it's not our fault." I'd rather drive to Des Moines then give them my business again.

Ben and his staff are great! Had shirts printed for a…read morevacation. I'll be coming back for more printing. Thanks Ben!

Peter was amazing. I had problems with Microsoft Office after I uninstalled One Drive. He fixed…read morethe problems via remote connection immediately after I called. He charged little. Another technician would have charged three or four times as much. The way he searched patiently for solutions showed that he took pride in his work and genuinely enjoyed his work. I recommend him highly.

I dropped my gaming desktop computer off after it had completely die. The repair took about a few…read moredays. He let me know the computer was fixed, then asked if I would let him clean the PC for an extra $50. I said sure, since he already had it. I didn't think it would take too long, but he sat on it for an extra month. I texted him asking the status of the computer after waiting 30+ days. No reply. I texted and called a week later telling him to get his shit together. He finally did, and I picked up the computer a few days later. Then, the computer died again after a few weeks. Peter is the perfect name for you, because you are a massive dickhead. Complete waste of money.