After suffering an injury at work I was recommended to SOS. It took me 3 weeks to get in for an…read moreappt (camillus office). Once I arrived I was essentially herded like cattle, shuffled in and out. My NP had no interest in answering any questions, prescribed me 2 things, told me go to PT and was on her way (PT appt's were another 3 week wait). I needed to call the offices as I had some complications in days moving forward and was abruptly told "go to the ER" and hung up on. When I switched providers, although I signed a consent form SOS refused to send any of my imaging to the new provider, and insisted I go to any of their offices and have them burn me a copy for $5. I'm sure the doctors are capable, and not all results are typical for everyone. However I'd strongly recommend looking elsewhere if you've got an issue. The lack of professionalism and general care was abysmal.

Waiting for surgery in 5 weeks, and they have no desire to help control pain. I'm in need of a…read moretotal hip replacement and they suggest Tylenol. They think that Tylenol and ice will help with pain at this point I'm only going to them as they will perform a revision on my original hip replacement 7yrs ago. Would not recommend

I tried going here for over 3 years from day one it was a nightmare. The providers have never tried…read moreto help you they put little to no effort into giving you any relief and what your condition is . You ask questions they are just rude about it and don't really want to answer anything . My last straw would this company was about a month ago when I went in there for a headache and they ended up sending me a pretty hefty bill and I was only in there for 2 minutes . Every time I tried to ask the provider any questions she was just rude she didn't want to help me she just cut me off I basically got frustrated I said so I guess you're basically not going to help me and I just left very frustrated with the same condition that I went in there with . I would seriously think long and hard about going to this establishment. The type of care do you get here is not very good . They really need to work on not only their customer service skills and how they treat people but how they care for people as well and hopefully give people care in the future.

if you have over an hour to wait for each appointment this is the place for you! No matter what the…read moreappointment is for or who you go to waiting over an hour is common practice. Very frustrating. My appointment was at 3:20 it's now 4:21 and I got here 15 minutes early per their protocol. Very frustrating.

Dr. Fatti saved my ability to walk and be mobile. He provides exceptional service, skills,…read moreknowledge, and a lot of patience. He has performed many difficult surgeries on my foot and ankle as well as many hours to help me have a better quality of life. He has always consulted me with my options, explained the pros and cons for every decision we made that would provide the best possible outcome for my situation. He has always demonstrated compassion and well-being for me as a patient. His staff has always been accommodating and caring to my needs. I can't thank Dr. Fatti and his team enough.

...a metal plate w/6 screws was put in my big toe & has infected and now is losing nail. Very…read moredisappointed...saw a second opinion and he said he didn't like the way it fused. There is 0 flexibility of the big toe on said foot. I lost my ability to walk decently, run roadside jog and do sprints w/my dog that I could a year ago. I am not a happy camper.

I have had chronic back pain since an accident 20+ years ago and recently had a spasm that finally…read moresent me to the ER. After meds and bed they prescribed provided little relief, acupuncture was recommended by a family friend. Village Community Acupuncture & Massage Therapy was able to provide immediate relief. Matthew listened, explained the process and discussed the theory. The first treatment provided enough relief to drop the meds. By the third visit I had him working on my neck & shoulder, other areas with minor muscle tightness and he has been very successful. I most appreciate the time they take. Each session we discuss the results of the last treatment. After an initial needling in the effected area they provide distal treatment (arms and legs). They take time, have a pretty good sense of humor and actually want to get it right. The price is more than fair for the extent of the service they provide. I understand each experience is different with acupuncture but I couldn't be more pleased with Village Community Acupuncture & Massage Therapy. I also heard Matthew is a co-presenter for a seminar on treatment for sport related injury. I like it.

From the owner: Our highly trained and internationally-known practitioners specialize in treating sports and…read morework-related injuries and all types of pain, including headaches, neck, back and shoulder pain & sciatica.