Unfortunately, this company is not following CDC and New York State requirements for medical facilities which are currently, that all individuals wear masks regardless of vaccination status. At the YMCA Manlius location, the office is in a windowless room located directly off the gym. The YMCA has no mask requirements, but has a posted note that masks are suggested. I went recently and most of the summer program children under 12 were not wearing masks and walking around the lobby. The majority of adults were not wearing masks while working out. You need to walk through the lobby and gym to get to the room where the physical therapy takes place. The patient before me was not wearing a mask. The doctor was.
When I called to see what the mask and Covid policies were at their North Syracuse location, I was told that adults who have been vaccinated need to show their vaccination card and then do not have to wear a mask. I asked if this has been updated since the Delta variant and the CDC suggestions that vaccinated adults wear masks indoor in high-transmission environments such as gyms and medical offices. It has not. The office coordinator began to speak in an angry and unprofessional manner comparing COVID to the flu when I asked her about the policies. Upon calling other local Physical Therapists, nearly all require masks for all patients and staff and enforce this.
Unfortunately, I can't review their actual PT given this barrier to entry. If you are a patient with comorbities or other COVID concerns, maybe give them a call and walk through their policy updates before booking with them. read more