Villo is a great service, at least since a larger number of Commune's got their act together and…read moredecided to cooperate. Sure the bikes are heavier than elsewhere (Antwerp!) but the system is great in theory. Where this particular station falls down is the TINY amount of bike stands. Whoever is responsible for planning these stops failed to understand that half the population around this area (Rue du Bailli, Lesbroussart) would happily cycle to work - as evidenced by the complete lack of bikes everytime I pass by here. Have you seen others like Gare du Midi? There are so many bikes there it boggles the mind. And I have yet to see anyone pedal off home with their suitcase tied to the back of their Villo! It seems you need to be here before 8am to beat the 'rush-hour' demand for bikes. Of course at the other end of the day, the bike stand is entirely full and you see teams of Villo renters cycling aimlessly around in the rain hoping to find a spot free or near by. Best solution is to use the phone application to check ahead. Villo People: Please do a little research and realise that certain areas need more villo stands, it's so completely, ridiculously, frustratingly obvious!

Terrible experience. I came in with a completely exploded wheel, clearly unable to move with the…read morebike, and the only response I got was that "it wasn't his problem." He even told me I couldn't leave the bike there because they had no space, and the only recommendation I received was to leave it at the station. No willingness to help, no alternative offered, just an eagerness to get rid of me. In an emergency situation I expected at least a minimum of courtesy or professionalism, but instead I found complete indifference and unprofessionalism. I will definitely not return and cannot recommend this place to anyone.

I went there yesterday for a brake problem, and they told me to go back today. The guy who welcomed…read moreme after I explained the problem was just looking at me without saying anything, just did not care at all... last time!

This shop is so bad it is comical. Went around 13:30 on a Friday. Not a soul in the shop. For…read moretruing of a wheel. I had the weel stripped - ready for the job. 1) IMPOSSIBLE to help me right away, because they are so encredibly busy and you need a 5-year study at NASA and it will take a couple of hours at least 2) IMPOSSIBLE to give me the name of the tool for truing this wheel (bontrager aura 5 tlr, which is TREK, they are supposed to be specialized in TREK) because ... hold on ... c'est introuvable. It cannot be found, like some special key fromThe Lord of the Rings. 3) all the while they (2 persons) have not looked me in the eye once and are inspecting a computerscreen and the wheel for other defects than the one I asked to be mended. 4)They informed me that it will be 2 weeks before I can get the wheel back, because they are on holidays whow. computer says no ... NEVER go to IMP BIKE, unless you just want to buy a new bike and never go there again. NEVER. I went to another bikeshop. They helped me - had it done in 5 minutes, asked 10 euros.

I went to the store to get stabilizers/ supporters fixed with missing screws to my kids old cycle…read more(of course good condition just an old bike). The lady in the shop refused saying they don't repair cycles that are not in good condition (examined the cycle with eyes!). So not recommend this shops for repair..just waste of time visiting them. NOT AT ALL HELPFUL

This was our 2nd walking tour with Sandemans, and it did not disappoint. Tom, the guide, was…read moreknowledgeable, easy to hear and understand, and very entertaining. We plan to do this again when available in other cities.

A very positive experience today with my free walking tour. Sandemans does a very good job with…read moretheir tour guides and having done this in several cities (Edinburgh, Prague, Amsterdam, Madrid, Barcelona), this is one of the best. My tour guide today was Maggie. Maggie is a Brussels native and very cheery. Clearly excited to show people her city, she was positive and outgoing. The tour lasted 2.5 hours, taking us past the highlights of the old city including the famous Mannekin Pis, the Galleries de la Reine, up the Mont des Arts and more. Only one downer in the tour, Maggie spent a good ten minutes addressing the atrocities of the Belgian Congo, a topic that she is clearly passionate about. And yes, the tour is free with the tour guide paid in tips. The solicitation was modest and not too much. Maggie also invited us to the beer tour that night which she would be running. A good time with Sandemans. I'll continue to use their tours in other European cities.