Been trying to get ahold of this business for months after spending hundreds of dollars on a…read moreGroupon. Left several messages and eventually their voicemail filled up and couldn't any longer. I decided to drive to their location where they had a totally outdated sign saying they were closed until April due to governors order...except it was the end of July now. I started calling again in August leaving more voicemails, because someone had clearly listened to them, deleted them. I tried and tried with them, even going to their Facebook for open updates and it hasn't been updated in over a year. I'm not even sure they're still in business.

I purchased a Groupon, and they talked me into upgrading to a full body package. I've paid hundreds…read moreof dollars for a service that refuses to answer the phone to make an appointment. My Groupon is now unused as well as the package I purchased.

Today I had the chance to visit one of my customers' businesses, and I believe in supporting the…read morepeople who support mine. From booking my appointment to checkout, the experience at Belle Sante was outstanding. Josh and Amanda were incredibly knowledgeable, professional, and welcoming. The office was spotless, the service was top-notch, and as an HVAC owner, I have to mention it was perfectly cool inside! If you're considering Botox, skincare treatments, or a little self-care, I highly recommend checking them out. Thank you for a great experience, I'll definitely be back!

The ladies were nice and very respectful, they really cared about my remission. Thank you, just…read morekeep better snacks

My boyfriend went there for the first time and came home looking worse than before! Total chop job!…read moreNothing what he asked for ugh

This is based on my one and only experience here! We seen a barber named Q and she cut the back of…read moremy 4 year old son's ear but didn't tell us. She had us sit and wait instead of standing by them so we didn't know. The front of his hair was all goofy looking and uneven but we didn't realize until we got home because of the product she put in his hair. His dad brought him back and got another cut a few days later and I will say that they told him Q was no longer there so we will give them another try. The person that cut his hair that time also accidentally cut him BUT told his dad right away and put a powder on it. On the plus side, you don't have to wait long because they have quite a few barbers on staff! It's cash only so come prepared!

I am so, so happy I discovered Kenneth Todd-conveniently located near J. Baldwins- a must stop for…read moredinner or happy hour! Kristen is the absolute best and does a phenomenal job with my nails and pedicures every time! This beautifully modern and full-service salon offers a peaceful, relaxing atmosphere for you to treat yourself to all your self-care needs, from hair care to mani/pedi's to facials and waxing. They also sell some of my favorite Wow and Olaplex haircare products. I always look forward to my next appointment!

Book your nail appointment with Meghon Schneider...! Meghon is classy, professional, kind and your…read morenails will look like a million bucks...!

I just treated my self to a Japanese head spa. I think that is what you call it. I am telling you…read moreI seriously felt like I was floating. Jenelle was amazing very calming easy going. I will be going back. I also know what my family is getting for next year's Christmas!

THEY DO MORE THAN LASHES! I have been hunting for a place…read moreto get a facial for a while, and I am glad I actually went on their website to see they do more than lashes. I have driven past this place multiple times thinking to myself "eh I don't need my lashes done but that looks like a cute place!" I scheduled a 30 minute Hydra Facial with Kelsey and it was totally meant to be! We have a lot of things in common health wise and it was great to get her opinions on new products. My face felt so refreshed right after I left, and even today it still feels hydrated. I already scheduled my next facial with her and added on a peel.

Scam artist pushing products on you and never finishing the job very disappointing love bombs very…read morepushy makes you feel uncomfortable will give you product and then later say you owe me whenI didn't want the product to begin with

Services not provided. Ms. Hassan canceled before every scheduled appointment for 2 months…read more Requested a refund and has refused to send funds. Signed contract yet there No disclosures indicating there is a forfeiture of funds. Ms. Hassan also acknowledged via text she doesn't have a disclosure for this nor is it on her website. On 4/29/21 I scheduled with the owner of this business and signed all required forms. I paid her the full amount of $350 on this date. After multiple times of her cancelling and rescheduling on 6/26/21 I requested a refund after she yet again requested to cancel days before our appointment on 6/28/21 and wanted to reschedule. She is now stating she offers no refunds (not in any of her documents) she also acknowledged this via text. She is willing to give me a partial refund but has to keep $100 as a non-refundable deposit. Again, this is not in any of her disclosures or anything that I signed. After her initial paperwork is all Esign now she wants me to come in to sign another form. She took my money via Zelle with zero issues. This is ridiculous. I will be filing a complaint with the BBB also. Horrible business practices for someone who had to cancel several times claiming they had covid and now penalizing others. She gives every excuse and tried to blame me instead of looking at herself and why she stole my money and lost a customer. Extremely unprofessional. 6/29/21-Response to the business: It is not on any paperwork I signed. You have no disclosures indicating that. You only indicated this when I asked for a refund after you cancelled on me multiple times. Now you are once again changing your story because you are upset and indicating you will give me a gift certificate. You stole my money and days before every appointment canceled. Not acceptable. You even text me last night upset I posted this and threatening me, indicating I could have a partial refund if I removed it. I will see you in small claims court for the full amount of $350 and any court fees. I will also be printing out all your texting asking me to remove this post etc. I have already reported you to the State of Michigan and BBB. It doesn't matter if we communicated for 20 years. There are no disclosures of this so I would have never been aware. You repeatedly cancelled days before every appointment and have the audacity to think you are entitled to MY hard earned money. A gift certificate for what? So I can never use it and you keep on cancelling making excuses. You are wrong and your business practices and customer service are disgusting. I have no problem posting your texts. Don't play around with people and their money and think your entitled to spew lies. Own up to your actions and take accountability to losing a customer because of you. So someone cancels on you so many times and keeps your money. In what universe does that even make sense. In reference to my uncle's death I notified you a week in advance. You then 3 days before the reschedule appointment went and canceled again! You cancelled on me 3 times at a minimum in 2 months. Per, your website: CANCELLATIONS If you need to cancel or reschedule an appointment, please let us know a minimum of 48 hours prior to your scheduled appointment. No-shows or cancellations within 24 hours of scheduled appointment will be charged 50% of the original cost of the treatment. You are extremely unprofessional. The only thing your comment proved is what a fraud you are and that I will see you in small claims court. What is right is right and what is wrong is wrong and you are 100% wrong. Go work for your money and stop ripping people off.Photos attached of your contract and disclosures (blacked out my personal information) as well as your text threatening me to take this down or you wouldn't even give me a partial refund. As anyone can see that is not a policy listed on your paperwork. This policy you are now claiming where you cancel and keep their $$. You can be as mad as you want and think your going to keep my money. Bring that same energy to small claims court "doll". My full review with business owner's response can be found on Google

I got my eyelashes done by Nina Maria, my first time ever and I'm so in love. She's so nice and…read moresweet and new exactly what I was looking for .. The lashes I got where medium length and they feel so natural and she even added a little touch of purple lashes to give me a special touch . I'd definitely come back and recommend her to anyone ... thank you Nina

I absolutely love everything about coming here - it is a total sensory experience! I love the…read morearomatherapy and the fountains add to my relaxation. Nina does amazing lashes and my facial is an extra treat. The products used are top notch and Nina is extremely knowledgeable about skincare. I highly recommend.

I had such an amazing appointment this past Friday. My husband bought me a gift certificate for…read moreChristmas and I got a wonderful back massage, hydrofacial and amazing facial exfoliation. I also got a gift bag afterwards. I will be back. Thank you so much!

From the owner: Here at Total Face & Body Spa we have the best licensed esthetician and skin care technician…read morearound! We will make sure we take care of you and your skin care needs! We use only the best products here. Bio Elements is a professional skin care brand made here in The United States. We also feature services such as full body waxing, chemical peels, lash services, Hydro Facial, skin tightening, back treatments, micro dermabrasion, and all types of facials. We treat dry, oily, acne, aging, and hyper-pigmented skin. In the near future we will also be providing micro needling and micro blading! Our Bio Elements products are used for all treatments and services and are also for retail sale in our spa!

I've been going to Grace for my hair extensions for several months and she is amazing!! She is very…read moreknowledgeable and trustworthy, I highly recommend.

I'm honestly done with Ulta Beauty. Every time I go into this location, the customer service is…read moreawful. No one greets you, no one checks in, and you're basically invisible. I walked around for 10 minutes actively trying to get someone's attention while multiple employees just walked right past me. When I finally did get help, she was rude and acted like I was inconveniencing her. She brought me to a section, said "you can look at these," and immediately walked away. No effort, no guidance, nothing. This isn't even my first bad experience here. I live 5 minutes away and it would be so convenient, but at this point I'd rather go out of my way than deal with this kind of service again.

me personally would never go there again and this is why. First the guy was VERY rough and didn't…read morelet go pee then when i woke up the next morning and all my nails were OFF LIKE WHAT !!!!

The absolute worst place I have ever been. I went in there last night for a dip. They say they…read moredo a dip but in reality they don't. It is just acrylic overlays. I tried to have them explain the process to me and they couldn't. It's all a scam. Now I have to deal with getting the acrylic off. Never again!