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    Pro Ohio

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    Deck construction

    Deck repair

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    1 year ago

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    Jacob G.

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    Mae Fence - 6' Vinyl Privacy Fence with Decorative Cross Lattice.

    Mae Fence

    (54 reviews)

    Dear Owner Timothy Surprise, Assistant Adam Van Gorp and Customers of Mae Fence…read more In 2024, I hired Mae Fence to install a $14,000 fence along my back yard. During the sales pitch I was told that my fence would last over 20+ years. I am attaching pictures of my fence after only 2 years. The horrible supposed cedar wood they used is failing. The majority of slats are starting to show holes where each knot is. Posts are splitting and screws are coming out of the fence! This fence won't make it 2 more years. Of course the small print says they don't cover knots. Well of course. Mae knows the cedar wood is cheap and faulty. We were happy when it was first put in. Now we are furious at the company for poor quality and lack of response. Their response was basically a form letter email on how to repair all the knots that are holes now. UPDATE: They sent Randy out to say the slats and posts weren't that bad and would only replace the bare minimum. Again, I got nothing from Randy in writing on what they were going to replace. All we got was a false claim of repairing the problem. If I said 4 slats needed replaced, they said 2. When speaking with service, the assistant Adam was in the background causing an argument with me so he could back out of repairs. I was at their mercy to decide. Replace very few slats and no posts or nothing?? They actually hung up on me. They are not going to appease me by replacing 3 of the 20 slats that are bad and multiple posts that are splitting down the middle. Through working with Mae Fence I have realized that they use poor quality material, their workers are subpar installers and their owners and customer service are full of charlatans that are looking for the cheapest resolution to a very serious problem They will probably try to say it was my fault. They are that type of company. People need to stand up to these current companies and their shotty work. Companies who thinks they can hide behind phones and false promises. Look at your contract and warranty on knots and holes. I would never hire them again for this shady practice. I will have to update this review every month to keep it up top of Google and keep the customers aware of the progress. Hopefully, I can help another person avoid the headache that is Mae Fence. Their reviews cannot be real . They had me take down my original review with false promises of repair. Well I made it longer. Buyer and customer of Mae Fence beware!

    If I could give 0 stars I would! The initial transaction…read moretook place on June 27, 2024, when Mae Fence was paid a deposit of $4,465.00, which was half of the total fence cost. The fence was installed in October 2024, and the final payment of $3,465.00 was made on November 6, 2024. During installation, the crew damaged a water pipe, which required immediate repair. My husband and I had to locate and hire an additional company to come out and fix the broken pipe. We paid for the repair out of pocket. As a result, Mae deducted $1,000.00 from the final payment, reducing it from $4,465.00 to $3,465.00. The business committed to providing quality services and products, backed by a lifetime warranty on the aluminum fence, a three-year installation warranty, and a one-year warranty on the gate, gate closures, and locking mechanisms. The nature of this dispute concerns issues related to the fence installation: 1a) Yard damage during the installation process. 1b) The gate closure is loose and unsecured. Regarding 1a, during the initial installation, the crew dug several large holes in both our yard and our neighbor's yard. These gaping holes remain unfilled, with no grass restoration, and present a physical hazard on both properties. Regarding 1b, the gate closure is loose, does not shut flush, and a nail has fallen out at the closure site. My husband and I have attempted to contact the company multiple times, but we have received little to no response. The takeaway is this: our yard is unsafe, and we paid for a fence that was improperly installed.

    Jordan’s Straight Line Fencing

    Jordan’s Straight Line Fencing

    (2 reviews)

    I would give it a zero or even less if I could. Chad is not a nice person he's very hateful if you…read morequestion what he's doing. He didn't even know what a footer was regarding the cement my fence is all wobbly and it looked like it was 20 years old after 1 year. And I had to go around and put screws in it because boards were falling off. He wouldn't fix it and his wife is not very nice either because they don't like being questioned when they do poor job and take money from people

    I would star less than -10 if I could. Don't take my word,…read morebut look at the pictures of the poor job Mr. Jordan's company did. He took advantage of an elderly woman. I am sure he wouldn't like it if someone did that to his family. Mr Jordan was contracted to put a privacy fence, which he did; but it was poor quality and workmanship. He was given 1/2 the money in September 2023; but for various reasons, the fence wasn't completed till May 24, 2024. I am a traveling RN, and when I came home August 31, 2024; I noticed the fence falling apart, which included the footers being above ground. I tried to reach the office, and had to leave a voice message about the fence being warped. Later that day, Mr Jordan just showed up; and I just HAPPENED to come home from an errand. He was walking my property and taking videos of it, without speaking to my son who was at the house. Mr Jordan shook the fence, and 3 sections shook together due to the footers being above the ground. I tried to explain to him that wasn't normal. He stated it was normal. I requested my money back and money to have the fence. He laughed, and told me that wasn't going to happen. He tried to blame it on the materials, but it is due to poor workmanship. The wood is old and has been in the weather. I hired an attorney, and Mr Jordan refused to contact my attorney, which the deadline was 10/9/2024. After Helena the tropical storm came through our area, more warping and separation of the boards from the fence started appearing. The fence boards are turning green, the footers are coming out of the ground, the fence is sagging in areas, the gates are sagging, and there are areas where my dog can get out. The fence isn't a yr old, and there are 20yr old fences in better shape than mine. He declines to address the poor workmanship and replace my fence. If he would have done it properly, he would have had others reach out for a quote, but due to the poor workmanship and unprofessional behavior, he has lost business.

    Pro Ohio - fencesgates - Updated September 2026

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