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Austin, TX

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PRO MED Urgent Care

2.5 (42 reviews)
Open • 8:00 am - 8:00 pm

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Review Highlights - PRO MED Urgent Care

“Saeed came in to figure what was going on.”

Mentioned in 3 reviews

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MedSpring Urgent Care - Menu

MedSpring Urgent Care

3.0(49 reviews)
0.7 mi•Allandale

I had injured my knee, again, and really needed to have it looked at…read more This place was open and convenient and looked like there was no wait time. I was wrong. I understand it is an emergency-like center but only having 1 person who can deal with customers doesn't seem good. I don't have an answer for staffing but the wait took a long time as person after person came it and was bumped ahead of me due to their injuries. I am NOT saying it was wrong for folks hurt more than me to be looked at first, but having a wait time of under 10 min go nearly to 2 hours was a bit much. The person who checked me out, Jason, was extremely professional. He wanted to make sure he understood what was wrong and worked to fix it. There was no rush to get me healed/fixed and move on (probably part of the reason for the wait). Maybe if they could clone Jason.... Overall I would say it was OK for what I needed and it seemed OK for the folks who REALLY REALLY needed the services. I would give the employees 5 stars, the wait 3 thus the final...

My experience at the MedSpring Burnet location could not have been any better…read more Joseph, the receptionist, was very kind and friendly, and I was seen immediately after filling out paperwork. Upon leaving, he wished me luck in my recovery and was all smiles. Celina was very kind and welcoming and made me feel very comfortable, and went above and beyond to recommend me the proper allergy relief on top of my prescribed medications. Additionally, Dr. Jason Cline was very kind, and truly listened to my concerns and responded accordingly. Additionally, I received a follow-up call from MedSpring to check on my recovery, which was very professional and kind. This location was recommended to me - clearly for good reason - and I will definitely be returning here first when I need to be seen again!

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MedSpring Urgent Care
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Austin Regional Clinic: ARC Far West - Post-Surgery photo of knee replacement.  No scabbing.  Very clean incision.

Austin Regional Clinic: ARC Far West

2.6(296 reviews)
1.4 mi•Far West/Northwest Hills

Dr. Julian Garcia is amazing. The nurses are very helpful as well…read more It takes a lot to provide these services to so many people while going through a renovation. It always feels very clean and welcoming here.

I moved to Austin in February 2026 and expected health care like I received in prior cities I've…read morelived in. I couldn't have been more wrong. First, it took almost four months to get in with a PCP (which isn't necessarily ARC's fault, but they're part of the problem). When I finally got in, FNP Hemmen at ARC Far West was rude, argumentative, says one thing at one visit and denies ever saying it on the second visit (should not have gone back for a second visit, but definitely won't be back for a third), refers you out for literally everything (including all the things my other PCPs have done at my visits with them), and is not afraid to let you know that she does NOT have time for your concerns at her visit, even when there's an empty lobby. The bedside manner was that of a hungry grizzly bear with a thorn in each paw. I will give kudos to the nurse or MA that rooms you and gets your vitals. She was kind both times, even when having to deal with that horrendous provider all day. I can find friendlier, more thorough care elsewhere and will NOT be going back. What a terrible experience -- both times.

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Austin Regional Clinic: ARC Far West
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Austin Regional Clinic: ARC Far West - Austin Regional Clinic | Accessible, Reliable, Convenient

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PRO MED Urgent Care - medcenters - Updated October 2026

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