1. PRO MED Urgent Care

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Austin, TX

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PRO MED Urgent Care

2.5 (42 reviews)
Closed • Closed

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Review Highlights - PRO MED Urgent Care

“Saeed came in to figure what was going on.”

Mentioned in 3 reviews

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MedSpring Urgent Care - Menu

MedSpring Urgent Care

3.0(49 reviews)
0.7 mi•Allandale

I had injured my knee, again, and really needed to have it looked at…read more This place was open and convenient and looked like there was no wait time. I was wrong. I understand it is an emergency-like center but only having 1 person who can deal with customers doesn't seem good. I don't have an answer for staffing but the wait took a long time as person after person came it and was bumped ahead of me due to their injuries. I am NOT saying it was wrong for folks hurt more than me to be looked at first, but having a wait time of under 10 min go nearly to 2 hours was a bit much. The person who checked me out, Jason, was extremely professional. He wanted to make sure he understood what was wrong and worked to fix it. There was no rush to get me healed/fixed and move on (probably part of the reason for the wait). Maybe if they could clone Jason.... Overall I would say it was OK for what I needed and it seemed OK for the folks who REALLY REALLY needed the services. I would give the employees 5 stars, the wait 3 thus the final...

My experience at the MedSpring Burnet location could not have been any better…read more Joseph, the receptionist, was very kind and friendly, and I was seen immediately after filling out paperwork. Upon leaving, he wished me luck in my recovery and was all smiles. Celina was very kind and welcoming and made me feel very comfortable, and went above and beyond to recommend me the proper allergy relief on top of my prescribed medications. Additionally, Dr. Jason Cline was very kind, and truly listened to my concerns and responded accordingly. Additionally, I received a follow-up call from MedSpring to check on my recovery, which was very professional and kind. This location was recommended to me - clearly for good reason - and I will definitely be returning here first when I need to be seen again!

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MedSpring Urgent Care
MedSpring Urgent Care

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Texas MedClinic Urgent Care

Texas MedClinic Urgent Care

3.3(173 reviews)
4.5 mi

i've gone to this urgent care over the years. the wait time varies but is often long…read more I appreciate being able to email them my health history and medication list, as both are long & complex. I think my doing that may be why the Dr who saw me took me seriously, (i saw he had printed out my health history and had highlighted things in it) and spent more time with me than others have. I was super anxious, wayyyyg overtired, and experiencing very intense restless leg (and other parts of my body) syndrome with many forceful spasms, all my muscles in my body were tightly clenched and i couldn't get them to relax and I was also in a lot of pain (this was due to a recent medication change, and my having a bad reaction to it), which I told them. So, at first I was disappointed because Dr. Joe told me that they couldn't give me muscle relaxers bc they would amplify the effects of the drug i was on that I was badly reacting to, so I felt like crying because i didn't know what to do, how to get help. Dr. Joe recommended I go back to my original dosage of the medication, and took the time to show me stretches i could do, and recommended that I take pedialyte or coconut water, and use arnica cream. i followed his advice, got the arnica tablets for leg cramps (i took 6) and the arnica cream for arthritic relief, which i rubbed all over myself. i drank coconut water and went back to my usual dosage of the medication, and did stretches and doing these things worked; got a full 8 hrs of sleep and only had a few leg spasms the whole night! my muscles feel relaxed now, and I am super grateful for that. I appreciate Dr. Joe listening and taking me seriously and recommending all he did, bc i am now back to my normal level of poor health, which is so much less bad than it was before Dr. Joe's help. Emailing health histories and med lists really may have made the difference here, i'm always going to do that in the future. Their email: occmed.pr@texasmedclinic.com

Dr was dismissive, forgot to share test results and seemed to forget I had a fever. I took a Covid…read moreand flu test and heard no word if it came back positive or negative. Was referred to a GI doctor for my stomach issues only, even though I complained about a fever I've had for 3 days. I came in around 9pm so it seemed like they wanted to go home as fast as possible. Also no hand soap in the waiting room bathroom? Not even a soap dispenser in sight. Save the time and go to a different urgent care EDIT: Found out I had severe dehydration and a nasty virus that needed attention from the ER. Wish I would have received better care.

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Texas MedClinic Urgent Care
Texas MedClinic Urgent Care
Texas MedClinic Urgent Care

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Carbon Health Urgent Care Austin - Arboretum Market - Front of building

Carbon Health Urgent Care Austin - Arboretum Market

2.6(29 reviews)
3.2 mi•Arboretum, Great Hills

I brought my daughter here and was so impressed with the entire experience. It was easy to get a…read morequick appointment online and we only had a very brief wait before being seen. The PA, Julia, was excellent. She asked many questions to try to figure out exactly what was going on and listened thoughtfully and carefully. She explained her thought process, did some testing, and ultimately felt it would be better to have us to go to an ER due to my daughter needing more urgent test results as well as other possible procedures. I also appreciated how easy it was to see the test results online when they did come back, that they called twice to follow up on the results, and they also responded to my messages online. I do feel a little nervous when I read about the issues others have had with billing, but so far so good. I would absolutely recommend this clinic to anyone seeking urgent care.

Al stated in others reviews, very suspect billing (automatic payments on your card no less). I hope…read morenothing else appears. On top of the fact, I was severely misdiagnosed, despite my suggestion that it was in fact, shingles. I was given antibiotics to fight a viral infection, totally disrupting, my micro, biome and quality of life beyond dealing with a severe case of shingles on my face. Won't make this mistake again.

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Carbon Health Urgent Care Austin - Arboretum Market - Lobby/entrance

Lobby/entrance

Carbon Health Urgent Care Austin - Arboretum Market - Front desk

Front desk

Carbon Health Urgent Care Austin - Arboretum Market - Lobby/entrance

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Lobby/entrance

Concentra Urgent Care - Zero Tolerance because we know we suck.

Concentra Urgent Care

2.1(104 reviews)
2.3 mi

Dr. Mansfeld is excellent and truly cares for his patients. A discerning physician who is focused…read moreon achieving the best possible medical outcomes for his patients who have been seriously injured. I've encountered and worked with many doctors and he advocates for those who are vulnerable and treats everyone with dignity. Front desk staff and management need better training with customer service and active listening skills, such as waiting for someone calling in to finish their sentence and not be cut off multiple times. Lack of common courtesy with a dismissive and disrespectful tone. Management was quick to side with other co-workers without having witnessed the conversation. This poor customer service is becoming more common place with front desk staff in clinics everywhere- more so for underserved and low-income populations. In fairness to the manager however, she admitted to her shortcomings and a sincere apology was offered. Don't be afraid to push back if you feel disrespected as a patient or family member. Compassion and professionalism should be standard in healthcare- even in non-licensed personnel.

They should really consider removing the Urgent from their name. Hell, remove Urgent Care all…read moretogether. There is no sense of urgency of care at all here. Got here at 12:21pm, it is now 3:00pm and still have not seen the doctor. I can hear her trying to speak Spanish to another individual. Which is a different subject in of its own. I can see why they put the notification in each room to be nice. The waiting can really wear your patience. The ridiculously of having to wait while the nurses sit and giggle about what's on TikTok. Heck, I don't blame them. I'd be on TikTok too earning by the hour, doing nothing. I hope this place goes bankrupt, but I don't it will with occupational injuries and needs on the rise; you need useless places like this.

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Concentra Urgent Care

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PRO MED Urgent Care - medcenters - Updated October 2026

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