James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

I needed my 50-gallon hot water and 2 pressure valves replaced. Champion provided a flat rate to…read morereplace the hot-water heater. The rate quoted was 1K-2K, less than other estimates I received. Gus was on time, polite, honest, and explained the process. If I need plumbing services in the future I will call Champion.

Gus was terrific! Excellent communication and top quality work. We had a complicated timing…read moresituation involving coordinating an intake valve repair and replacement of our old, failing dishwasher. Our longtime trusted plumber had recently retired and we were scrambling. After a false start with another company, we found our way to Gus. We will definitely be calling on him in the future. Highly recommended!

Professional technician and good quality work! A good value for the job required. Recommend this…read morecompany highly.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

David and his team replaced two bathroom vanities (which required some plumbing changes) and…read moreinstalled an access panel. They were responsive and timely. He said he would come at noon, he called to confirm he was on his way at 11:30 and arrived right at noon. He was clear about pricing and was communicative throughout the job. Everything is installed and looks and works great! They also cleared away all the trash associated with the job. I will definitely call them again for other projects.

We have used Capitol Handyman for multiple renovation projects and will 100% keep going back to…read morethem as needed. They have helped us completely renovate two bathrooms with custom showers, cabinets, and non standard tiles, retiled and painted our basement, painted our staircase wooden railings, and installed marmoleum flooring in our kitchen. Each time, David came up with creative and viable options for us, advised and accommodated us on any custom requests, kept us up to date on timeline, and made sure to check in with us on any decisions as the project evolved. David's crew is also very skilled, professional, courteous, and meticulous. They all have a very high sense of quality as evidenced by how well the tile fitting and flooring came out (we live in an old row house so nothing is straightforward). David also has a network of special contractors that he pulls in for special tasks (like installing a glass shower door). Their pricing is also reasonable , especially considering the value and peace of mind you get with David and his crew's professionalism.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I needed my backfkow preventors replaced. To my surprise this is an every five year thing. They…read morecame out to my home and very happy with the work. Most important thing was they were punctual, very neat and didn't create a mess, lastly they were very profesional and informative. Highly recommend!

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

Fixed the leak. Honest take with honest pricing…read more Will use again as this was great service

Came home Saturday night from a two week vacation to discover significant water damage from an…read moreunidentified source. Brahim, the owner, took my call late Saturday and came out early Sunday morning. He quickly found the problem and fixed it. That quick work made it possible to move on to remediation quickly, and allow us to turn our water back on.

tech was friendly while staying professional. he looked…read moreat problem / developed and implemented a plan and hopefully the issue will not re-occur. cost of service is high - but tech does not set those prices. and while cost is, as someone else wrote 'exorbitant', tech came promptly on what i considered to be 'an emergency' occurring over a w'end day..and one pays for this request and service - no matter the vendor.

Completed service requested and had flexible availability. Technician explained issue thoroughly…read more They don't tell you prices upfront as they are exorbitant. Snaking a drain in the DC or Baltimore area was over $900 including taxes.