Excellent furnace vent cleaning. Arrived on time, finished…read morethe job quickly. We are very satisfied with DKB Restoration!

I don't know where to start. We've used this company in the past, with no issues, but apparently it…read moreis being run by a different person now. She had little to no experience, very unorganized. Wet puddles were left on the carpet, which took hours to dry with towels and fans. It was a nightmare. We discovered some stains left behind as well. So disappointed. Whoever ran this business before, needs to come back. We would have been further ahead renting a carpet cleaner from Safeway.

Did an awesome job! Had renters who had two dogs and a cat and carpet was ruined! He did a great…read morejob cleaning the carpet!

Marty was quick to respond and was here on time. He was very professional and our carpets are…read moreclean! It is great to have such wonderful service and competitive prices!

Good guys! I have severe allergies. They quoted me a fair price, three rooms for about $200. They…read morecame, they cleaned, they were kind and professional and I can breathe now. For about what it would've cost me to do it with the rug doctor they did the professional job without all the hassle. I cannot recommend them highly enough.

Easy to make an appointment when I wanted. Price was the lowest of the 3 bids I received. No hidden…read morecharges or fees. We're on time and very nice. Had four spots from our dog. Two were urine and two were from dog chewing on a toy and slobbering. Urine stains came right out, but the other two did not. I called to say they came back and they scheduled a time to come out Very politely worked on the two spots with different spot cleaner. Told me to call if they came back. One did come back. The owner came out and tried something different. This did the trick! Very happy with the carpet. EXCELLENT customer service!! Would definitely recommend. They really stand by their products. This is one of the few companies that still know what customer service is.

I have lived in our home for 3 years now, with 4 kids, and 3 dogs our carpet is well used. We have…read moreused other companies with our rental properties but nothing compares to dryex. We had red nail polish in our hallway and my master bedroom, you can not even tell it was there now. The difference in this carpet cleaning made was amazing!! It looked like we had brand new carpets again. We I can not say enough how wonderful our service was, it was quick, fast and wonderful customer service. I highly recommend this company.

During the selling process of our home the buyer requested the carpets be cleaned. We set up an…read moreappointment to have Mike come by on 8/22. I was out of town, but requested he contact either my husband or my realtor to clear the quote prior to receiving services. On 8/18 my realtor was contacted and asked if Mike could stop by earlier. It was not made clear that by earlier he meant that day (8/18). Services were completed without any discussion or agreement to a quote. According to my Ring doorbell Mike arrived at 11:04 am and left at 12:16 pm. The total cost of the services completed were more than my husband, realtor, and I would have agreed to pay for. Due the fact that we were not offered a quote prior to services completed, we did not have the opportunity to deny services. On 8/20, my husband stopped by our unoccupied home to discover that the door had been left unlocked by Mike. Our realtor had left a lock box with our key and provided Mike with the access code to unlock and lock our door. This means our home was left unlocked, while unoccupied to 2 full days. Upon discussion, our realtor contacted Mike to discuss our displeasure with the way services were completed without a quote agreement and that our front door to our home was left unlocked. We felt that we should have been offered some sort of price reduction off of the cost of the services completed without our consent and for our home being left unsecured. Unfortunately, we were offered nothing and have been left with a sour taste for the way Mike handled business with us.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Kal came to our house on a tight schedule (before our summer guests arrived the next day)…read more He and Abraham carpet cleaned the limited area we requested and cleaned all our ducts. I guess we hadn't had the work done for a while - they found a tennis ball and lots of gravel down in the floor ducts! Responsive, cheerful Pros - that's what we were looking for. Thanks!

From the owner: PNW Carpet & Duct Cleaning is your trusted partner for comprehensive cleaning services in Tacoma,…read morePierce County, Washington, and the surrounding Pacific Northwest region. BBB accredited, we specialize in carpet cleaning, upholstery cleaning, dryer vent cleaning, and duct cleaning to maintain clean, healthy, and comfortable indoor environments. As local experts, we offer round-the-clock services to cater to your needs whenever you require them. With a commitment to quality and customer satisfaction, PNW Carpet & Duct Cleaning ensures your home or business stays fresh and safe.

Service was excellent and the rug appears to be clean. They quoted 3 weeks but only took two which…read moreseems like a more appropriate time line. I only give 3 stars because of the price which was extremely high. She said it was because it had to be "hand washed" due to the silk in it but even if it was 100% wool she gave me the price and it was still extremely high. Will probably try somewhere else next time. Lesson learned is call snd get pricing information first which I didn't do. Then you can do some comparison pricing.

The technician that cleaned our carpets was very friendly and professional. He answered all our…read morequestions and completed the work much quicker than we expected. Thank you, Rich C.