In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until he retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again! read more

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The crew came in to our home with what I'd call beyond impressive safety and professionalism. You can tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!! read more

Pro Cleaning Solutions - One of the bedrooms 3 days after they left. Moving in today!! - Carpet Cleaning Near Me - Weatherford, Texas

I have used Pro Cleaning Solutions twice now for carpet cleaning. They were easy to work with, arrived on time, and did a great job on the carpets. This time I also had them clean my tile and grout. They did an amazing job there, too, and gave me ideas on how to keep my wood floors and tile clean. I would highly recommend their services for their professionalism. read more

Excellent service. Clean, courteous employees. Cleaned our carpets, grout and couches. Highly recommend these guys. Will definitely call again. read more

Me. Vega has been cleaning my families rugs and other stained areas for years. As soon as I had my own family, and needed work done, I couldn't imagine using anyone else. Always professional and thorough. Get your rugs cleaned and more by pro cleaning solutions! read more

MR VEGA and his team was very professional and courteous ,They explain the cleaning process . their work was above and beyond my exceptions . if i could i would give 100 stars i made a appointment already for the down stairs , i will be using PRO CLEANING SOLUTIONS AGAIN , read more

Just had ceramic floor tiles steamed & also getting grout sealed. Mr. Vega & another assistant were very personable & willing to listen to concerns I had. So far floors look so much better than before even in traffic areas! Will update in the next week. UPDATE: 24 hours later....Before they left I had noticed some "new" black marks & mentioned to Mr. Vega who immediately went into the "it's impossible for our machines to do that, must've been there already or part of the stone" mode. I am programmer & am not much on conflict so I let him dismiss it hoping I could somehow remove. I tried the magic eraser while he was here & it did not work. If I hadn't already been on hands & knees with this tile, I would've assumed maybe I just didn't see them before. I did finally find a solution though...much to my relief....bar keeper's friend will get any black marks that they leave behind! Not sure if it is their grout brush or hoses or shoes...don't really care now that I know how to remove. Just wanted to share his lack of resolution or ownership with others & let you know how to resolve so you do not have to experiment like I already did, Their steam cleaning & sealing really saved me a lot of time. Now I just have some touch up areas to go over with magic eraser & bar keepers over any black marks I see since I was not paying for deep cleaning on hands & knees, just steam cleaning & grout sealing. read more

Pro Cleaning Solutions - Carpet Cleaning Near Me - Weatherford, Texas

I own a series of rental properties and pro cleaning has not only serviced those location, but my home as well. Carpets look like NEW. Couches cleaned, tile looks great... Nothing but good things to say. Prompt, courteous, and very professional. Highly recommended. read more

What can I say ... WOOHOO!! I tend to do business with those who take pride, deliver a great service experience, and demonstrate honesty and integrity. Mr. Vega obviously takes pride in his service and his business. He will tell you what his true opinion is over what you want to hear just to get the job. Very attentive, courteous, polite, professional, respectfull of your home and its belongings, and delivers a great service with exceptional results. A rare find .. I won't be using ANYONE else ...!! read more

Excellent service!!!! Always courteous, accommodating, clean and professional! Highly recommend.