Rating would be zero. American Empire General Contracting re-opened a home owners insurance claim on our house in the summer of 2016. They began taking our roof apart. They cobbed a few pieces of slate that did not fit back on. They then claimed our entire roof needed all the backing re-placed. We started out with one leak over the south west bedroom. They left tar paper on the roof and left it undone for the entire winter. They left nails, cigarette butts and debris all over the yard. They left the materials in our driveway and blocking out walk way. We were forced to move and store the materials for the winter. In the winter of 2017, a brand new leak appeared where they had started removing slate and removed the ridge cap. It was in the north west bedroom. It was leaking right through the ceiling. They came and slapped some tar paper over it. They claimed to be arguing with the insurance company for more money. Finally in the summer of 2017 we had a meeting in our yard. Roof still not done. Meeting was with home owner, renters (me), insurance adjuster, Ryan Horton and a city inspector. It was determined that the backing did not need to be replace and was, "up to code." They claimed it was not, "up to code." They soon learned that is for new construction or all of Rutland at large would not be, "up to code." Ryan Horton from American Empire General Contracting referred to his first crew as, "monkies." Finally in July of 2017, they had another crew from NJ do the job. They proceeded to nap on my front lawn and drink beer while working. A few weeks after the job, the roof was leaking again in the north west bedroom. Rene Paige from American Empire General Contracting showed up and used cocking to "fix" it. In October 2017 after the tree lost it's leaves, water was leaking right through the north west bedroom onto the floor. A bucket of water was overflowing in the attic. Leaks were discovered all over the North end of the house where it never had leaked until they started messing with it. We had someone else come look at it. They said the ridge cap was put on wrong and so wasn't the slate. American Empire General Contracting said they would pay the $5000 we were quoted to fix their destruction. American Empire General Contracting had been paid $11000 by the insurance company for this mess. To this date 12/18/17, they are not paying. Today they are out in my front yard with a tarp they can't even figure out how to put on. They are trying to blame the insurance company for what they totally destroyed. read more
