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    Services - Pro Cell

    Device support or repair

    Mobile phone support

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    People searched for Mobile Phone Repair 653 times last month within 15 miles of this business.

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    Best Buy

    Best Buy

    (11 reviews)

    $$

    Laval

    I would put 0 star if I could…read more I don't know since when and how customer service in this store has become so bad and rude but what I experienced today was something I've never seen before. I ordered a bluetooth speaker online and got it delivered. The price was $161.64 tx included. A few days later, I noticed its price dropped by $40 and I chatted with the online customer service who agreed to put a credit of $40+tx back to my credit card. The amount of $45.99 was actually deposited in my credit card account 2 days later. So the total price I paid for the purchase was $115.65 I went to the store located in Centre Laval to return the speaker because I this one isn't powerful enough for my needs and I've got a bigger and more expensive one. I provided all the information including the receipt to the lady working at customer service counter but for whatever reason I don't know, she wasn't able to process it and that, for about 20 minutes. Finally, another lady came in and got things done in a few minutes. However, when she showed me the refund amount, it's $114.96 which is less than what I paid. When I asked her why it's different, she said it couldn't be and when I showed her their difference, guess what, she answered "oh, that should be the eco fee but we already refunded your purchase". That's the 1st time ever a customer service representative let me know that you have to pay the eco fee even though you returned the whole thing in its original packaging! Wow !!!

    Again I come in storento ask about gopro camera and can't get anyone to assist. I was going to buy…read moreanother ps4 console, 55inch TV, and camera. But due to the poor or lack of customer service I just left everything and went home disappointed again. Guess as much as I hate waiting a day when I want something it's back to Amazon.

    Pro Cell - mobilephonerepair - Updated May 2026

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