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    Pro Built Construction

    5.0 (1 review)
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    Deck construction

    Deck repair

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    3 months ago

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    St George Awning - Spliced tubes May 2025

    St George Awning

    (5 reviews)

    St. George Awning was really great. They came out earlier than expected when it became possible. I…read morehad my awning up w/in a couple hours from their arrival and it looks fantastic! They were friendly and efficient. I love my new patio. It actually feels like I have a patio we can use now. Awesome job!

    Feb 2026: While on a ladder the other day carrying out some…read morework, I noticed an additional six splices in the pergola tubes that I had not originally seen. I had previously identified six splices, which I wrote about in May 2025. This brings the total to 12 splices out of 42 tubes, meaning nearly 30% of the tubes have been spliced. In my view, this demonstrates a serious lack of competence. There are only two acceptable reasons for splicing tubes: first, if the required tube length cannot be obtained (which does not apply in my case), and second, if an error was made during measuring and cutting. While occasional mistakes are understandable, St George Southwest Awnings have made 12 incorrect cuts, which reflects extremely poor workmanship. This level of error suggests either gross incompetence or that insufficient material was ordered from the outset. In either case, the outcome is unacceptable. Based on my experience, these people are a disaster, and I would strongly recommend avoiding them May 2025: I had a pergola installed when I noticed a few months later that Tyler and crew spliced several tubes together. These tubes are the very first tubes to be installed and are the shortest tubes at ~15 feet. I called to discuss why these tubes were spliced when all the other tubes that are 16 to 30 feet in length are not spliced. Not sure if these spliced tubes were measured incorrectly, cut incorrectly, from another job, or something else. I was told it's a common practice to splice tubes. I mentioned it's unacceptable and makes no sense to be splicing these short tubes when you have 30 foot tubes with no splice and that I'd like to have them replaced. He sends me a bill saying it'll be $850 for material and labor. Once again I called him to discuss and I said I paid you a lot of money and that this was not installed correctly. His standard answer is that it is a common practice to splice and it's installed correctly. I mentioned I'm willing to pay for the material and wait until you have a job in my area and that there is no need for a special trip. He said he's not going to do it unless I pay and that he doesn't work for free. Be very careful.

    Western Fence Company - White standard custom railing on the second floor of a house in Central, Utah.

    Western Fence Company

    (1 review)

    I called them on 6/7/23 at 12:30pm for an estimate. They said they only have one guy that does…read moreestimates in St George, Will. He will give me a call. I called I then called on 6/9/23 asking when Wil might call. They gave me his cell number so I called and he answered. He said he was on a call and would call me back when back to the office in a couple hours. Call did not come. I called the main office and the lady there said she'd call him then for me to call him. I did. He did not answer. Then Will called the next day 6/16/23, when I was in a meeting (first call from him and the one time I was in a meeting). This was 9 days after my initial call. I called back when I could which was maybe 15 minutes later. Of course no answer. I called the office, they put me through to an estimator that was in SLC. He gave me an estimate then said that it could not be held to though as he has not seen the property. Well what good is that estimate then? Anyways, went with someone else. I think this company has too much business for the estimator as he cannot get to new business. They got 2 stars instead of one because the lady that answers the phone was super nice and tried her best to get Will to call me.

    From the owner: Western Fence Company is Utah’s oldest fencing company, family-owned and operated since 1948. For…read moreover 75 years, we’ve proudly served homeowners, farmers, ranchers, and businesses across Utah with expert installation, repairs, and materials for chain link, vinyl, wood, ornamental iron, and more. What sets us apart is our generational expertise, commitment to quality (backed by a 1-year warranty), competitive pricing (we’ll meet or beat qualified estimates), and personalized service that has earned the trust of generations of Utahns. Whether residential, commercial, or DIY, we’re here to secure your property with reliability you can count on!

    Pro Built Construction - patiocoverings - Updated October 2026

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