They have changed doctors now..To very young ones that want to change peoples medicine they been on…read morefor years. Medicine that works for you, but it's like they want to experiment other drugs now on people and we have no Say so.This USE to be a nice place to go to untill these new doctors took over. This is the place to go If your a kid btw.

June 2023 - Scheduled new patient appts. for my spouse and I for the first day that my insurance…read morewas effective. I didn't need their membership, because I have insurance, they said that was totally fine to go through them with regular insurance, no membership required. I told them we wanted to be seen as soon as our insurance was effective. They scheduled my spouse and I appts for the effective date. July 2023 - Go in for scheduled appts. The same woman who scheduled us was the same woman that greeted us and did our intake. We did not have our physical insurance cards yet, obviously. Upon arrival they told us we would need to sign up for their membership that was a 3 month minimum requirement since we didn't have our insurance cards yet. We called our insurance company and got our group ID number but member ID's were not available yet, Big Tree would not accept. Frustrated, but we were desperate to be seen so we signed up for the 3 month minimum ($130 a month on top of our normal insurance) so that we could be seen that day. Red Flag #1 but lots of people we know claim to have good experiences so we tried to keep an open mind. After this appt I switched to their pharmacy for my regular mental health prescription that I had been taking for almost a year at this point. This medication is not a stimulant or an addictive drug, or something that is sought after on the street. They prescribed me a 90 day supply, with one refill before 07/24. I have NOT used that refill. 11/2023 - I went in for an appt to address a GI issue, they sent me to have labs done at quest diagnostics. I paid for my bloodwork at quest diagnostics. Today - I get a message from their billing dept that they have an invoice for my lab work from Quest. They also immediately called me after sending the message which was annoying. I told them I already paid quest, they said well you have a balance and they sent it to us. I asked them to send me the invoice from quest, they originally told me they couldn't because it had other patient information on it, they then sent me a picture of small portion of my name with a line item and an amount. Nothing that said quest on it. I called quest, they said I have no outstanding balance, my balance was paid in person the day of the blood draw and that no invoice would have been sent to Big Tree Medical. I then contacted Big Tree, their billing dept had conveniently left for the day, it wasn't even 4p yet. I then ask them to refill my medication because I was down to a weeks supply. Right before their "closing time" I get a text from their office that they can't refill my prescription and I need to be seen first. I ask why, I have been seen by my GP twice in the past 6 months, they said because we no longer have a membership with them I would need to be seen again even though my prescription bottle from their pharmacy shows that I have a refill left. They also charged my husband's card they had on file for our membership for "lab work" without any authorization from him. STAY AWAY

I am so thrilled with the success I have seen in less than 2 months from regular cryotherapy…read moresessions! I do a combination of whole body cryotherapy a few times a week, and local sessions on the other days. During this time I have experienced increased energy and stamina, sounder sleep, and better moods. I have also lost 5% body fat. From my local sessions that have been mostly focused on my midsection, I have lost 8 inches around my hips and 9 inches around my waist....again this has been in less than 2 months!! I have received several comments recently from people who want to know what I have been doing. I have never been able to lose this many inches around my midsection from just losing weight, but with these sessions I have actually been able to see a dramatic change in my body shape and proportions. One of my favorite things about going in for my daily session is seeing the owners, Matt and Claire. They are wonderful people who are kind and welcoming and they make their clients feel comfortable. I am so grateful to them for bringing cryotherapy to Columbia. I plan on making cryotherapy part of my regular wellness routine for life!

From the owner: Element Cryotherapy offers whole body cryotherapy, cryofacials, localized cryotherapy, and NormaTec…read morecompression therapy. Our services can help you achieve multiple health and wellness benefits including pain relief, better sleep, reduced inflammation, better recovery, stress relief, weight loss, performance, and anti-aging.

The office staff has to be the Most incompetent staff I have ever had to deal with. They lost my…read morepaperwork and folder for 4 months! They find it and it stays in someone's desk for 2 months until someone reads it and they need a nicotine test!! I go get it done the next day. Then I need to lose 20 pounds to get the gastric bypass surgery by 12/31/2019. They couldn't get ahold of me for a week, by phone, so they take me off the surgery schedule! I'm still on the presurgery all liquids diet. They don't tell me until I call them to see when I should weigh in for my surgery. Then they tell me and have the nerve to inform me that they will move me to February 2020!! I have left messages in the past for the nursing staff and they never return calls. They even say in their message that they'll return your call around 24 business hours later! I finally read some gmail reviews only to find out the drs DONT have a good follow up history too! Changing drs this week. VERY unprofessional!!

I spent $1300 for a contract with Amanda that specified the number of sessions as well as the…read moretraining and support that I would receive. This was supposed to last for 8 weeks. The program began well with Amanda telling me that she gets to know her client so that she can help them make logical decisions about food and lifestyle changes. She explained that she wanted to be able to assist with changes that accommodated a person's preferences for food and exercise to ensure the changes are lasting. Although I asked multiple times for some kind of written outline that explained the program, she never supplied that information. We started with a visit to my home and them a visit to a grocery store. There were a few cooking sessions where she came to my house to fix some meals. I was repeatedly promised that she would teach me to make sauces and spices that met the requirements of the program, but that never happened. I was told to buy a specific set of dishes for cooking, and after spending the money, they were never used. As the weeks passed, I received less and less input from Amanda. She seems to feel that her job is to simply answer questions in a text message. I explained to her more than once that I didn't know what questions to ask, that I hired her to teach me the things that I didn't know. The program began with completely cutting carbs and sugar from my diet. Amanda stated that after 3-4 weeks that she would them show me how to reintroduce certain foods into my diet, however she never followed through. The program was supposed to include support for physical training. Amanda stated that she would make visits to the gym with me to help me determine an appropriate workout. After bringing this issue up several times, she told me that I needed to find someone else to serve as a physical trainer. I reminded her that it was stated in the contract. She then relented, making one visit to the gym with me. At this point Amanda wanted me to get some blood work done to determine the progress that had been made and the next steps that should be taken. Once I completed this task, I sent the results to Amanda. I received no reply for a couple of weeks, so I sent them again. This time she acknowledged receiving the results but her only reply was that things look good and that I should keep in touch. This program can be found in a single cookbook found here: https://www.amazon.com/21-Day-Sugar-Detox-Cookbook-Recipes/dp/1936608138/ref=sr_1_19?keywords=sugar+free+cookbook&qid=1567539705&s=gateway&sr=8-19 Amanda was late for most of our appointments. On one session she showed up three hours late while I waited. I have not at this point received all the sessions and details outlined in my contract. I did tell her at one time that if she chose to cancel the contract that I expected a partial refund.

From the owner: Women's and Family Integrative Health Consultants. read more