I've been here twice now for separate issues: knee injury and strep like symptoms. First and…read moreforemost, the only reason they don't get 5 stars is because the system for paperwork is slow as molasses. I've never had a bad encounter with the staff and they've always been super sweet and accommodating. The PAs I've seen have been friendly and nice. I've felt listened to and cared for both times I've been. I like that you can ask staff to be masked. They have hand sanitizer everywhere. I've never had to wait longer than 15 minutes to be seen after checking in. I enjoy having the tablet to check in so that I'm not handling a clipboard. The best part is they take walk-ins and appointments but I've only ever walked in because I didn't expect things to happen. They double check on where to send any meds for me and if I need a referral, they put it in for me. I've been to a lot of urgent cares and left miserable and upset, this has not been one of those places for me.

PLEASE DO NOT GO TO RIDGLEY CHOICE MEDSTAR FOR YOUR CHILD OR SELF !!!!…read more2x my child has been misdiagnosed from this place and most recently was Sunday 8 /9/2026 . There is never doctors there for starters But the nurse practitioner that was working that day told me abruptly when I asked for an antibiotic for my son that it was not an infection !! So no I am not prescribing him an antibiotic and for me to go by $11 canker sore melts and proceed to say is that affordable for you ? when his whole mouth was filled with sores ! obviously that's a virus! He proceeded to get worse and we ended up at the ER and what did they give him antibiotic immediately and lidocaine mouth rinse. A few years ago, they gave my child the wrong antibiotic and diagnosed him and he ended up in the hospital with 104 fever! But this past Sunday with the nurse practitioner working ( only one ) had no idea what she was doing, and if you can't look at a Patient and know that's a virus and I work in the health field. I'm not a doctor but it was obvious. She didn't like it that I told her no we need an antibiotic which she refused to give us and is exactly what he needed. Not to mention, waiting over an hour in the room for someone to come in .. The people at the front desk, not friendly or compassionate one bit ! If you live in the area, I suggest you go over to the one by Whitemarsh mall or to Patient First because this place is the worst !!!! You Never get a doctor there, but I have heard more people complain, about misdiagnosing people there than anywhere.. How would you get the proper care anyway when they don't even have a doctor there and have one nurse practitioner but when the doctor took one look at him in the ER right away, they got an antibiotic immediately in him This is exactly why so many are losing faith in the medical field because they don't treat you as an individual as we all are and here I knew more than this nurse practitioner did, but the way she came back at me about an antibiotic. It was like I was asking for pain medication. for people to walk in not feeling good or injuries whatever it is and to have people at the front desk not greet you with a smile ,not nice is your first experience going in which tells a lot right there ! I advise you to go somewhere else. This place is terrible and basically couldn't care less who is treating the patients .

Was greeted promptly and with kindness. Went into the treatment room within a few minutes after…read moreregistration. Got an xray within 15 minutes and treatment a few minutes after that. The experience was better than expected and I was able to carry on with my day fairly quickly. Every person working at Patient First White Marsh was cheery and conveyed a sense of compassion for me. I highly recommend Patient First White Marsh.

Front desk was nice and helpful. Head doctor Denham Gage was very unhelpful and passive aggressive…read moretowards my husband and I. Seemed to be racist was not wanting to answer any of our questions with actual care and knowledge, rather pride. Waited a very long time to be seen just to leave without care due to the bad experience.

From the front desk to the intake and doctor everyone was quick, kind and accommodating. Everytime…read moreI come here the service is Excellent!!!! Went for my son's physical. Great experience.

On Super Bowl Sunday, I dropped my son off at 1:40pm for a 2:15pm appointment (that he scheduled…read moreonline) and he was not seen until after 3pm. Not sure what is the purpose of making an appointment and arriving early (per the website) only to end up sitting there well past the appointment time?? The Dr prescribes him Motrin and Flonase. He was just there on Wednesday and was prescribed Motrin and ear drops. He let the Dr know that he had pretty bad headaches the last time he had taken Flonase, and the doctor's response was "then don't take it". What kind of Dr says that without even bothering to prescribe an alternative to the Flonase?? I'm sure most people only go to express care when it's absolutely necessary, but please get Dr's that are there just for a paycheck!

We have been coming to this urgent care ever since it opened year ago. Thankfully not that…read morefrequently, but often enough to get a good sense for the quality of service. The team is efficient and responsive. They provide good quality care and even when they are busy you get seen very quickly. There is a Harris teeter pharmacy and a target nearby which is convenient if you need supplies/medications. Street parking is sometimes tight, but there is a parking lot around the corner (if front of 7/11 and qdoba).

I think they keep advertised low wait times by only taking certain number of patients. Despite…read morebeing an "urgent care" I was turned away when I tried to walk in at 11 o'clock on a Tuesday because there were two other patients and only one provider. Really disappointed. The receptionist sent me to a Patient First instead. I will wait longer but at least they will see me. Given the reviews and how close Priority Care is to my home I was really hoping for more.

I feel the only thing they care about is getting people in and out - not about the medical care…read morethey provide people. I would never return to this place for treatment, why, to get the wrong diagnoses and care - no thank you.

Charge me twice in 2023 and I was never able to get through to their BelAir billing office, so I…read morepaid it twice. After being assured by Ashley and Jessica at the Overlea office that would never happen again, I was just charged twice for a 10/1 visit again. The BELAIR BILLING OFFICE NEVER ONCE ANSWERED for months and I will be going to U of MD from now on. SCAM ALERT!!!!!

Had the best experience here. Stopped in with no appointment on a Thursday night and I signed in…read moreand was seen within 10 minutes! Camer in for a rapid stew test. The intake was super quick and very easy. Thé doctor was so kind to a family outside in the hallway and had incredible bedside manner. Totally recommend and cannot thank them enough for their quick turnaround. Will definitely be coming back!

Came in with head trauma and head laceration. Was given no pain relief, not even a Tylenol after…read moreasking over and over. Did not recoeve my normal daily medications and no one seemed to even care to try to get them. Once it was identified that I was a recovering addict I was treated by staff like scum. I should have just stayed home and would have gotten better treatment. They are terrible. Also they left an iv infiltrating in my arm for hours til me, the patient noticed. DO NOT GO HERE

Although I've visited with both your location at Perry Hall and White Marsh, my wait time at your…read morelocation is always much quicker. All staff beginning at check-in are professional, atmosphere is comfortable and all staff are knowledgeable and very kind. Kudos to check-in, (forgot her name), to Jill, who checked my vitals and to PA, Jonathan Dowdle. Awesome team!

Out of all the medical care places this is by far the best one. We called in first to see about…read morewait time. We were seen right away during their slow period. Everyone we met who worked here were super funny and nice.

Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the…read morehealthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach.

Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so…read morehappy I found them!

Went there for excruciating back pain. Therapist put me through a series of exercises that caused…read moreme great pain. After when I was lying on the table I couldn't sit up because the pain was so bad, and she just sat there and watched me. I felt demeaned and worse than when I came. When she lifted my shirt to massage my back, I had to ask her to close the door. Terrible experience. At the end of the session she said I might want to try somewhere else. She was 100% correct.

Pediatric patients RUN DON'T WALK away from this office. The front desk has 4 receptionist who will…read morecover for each other when they screw up. Koor, Kathy, Gina and the best of all diamond. Diamond will hang up on you for asking her name and the whole office will cover saying none of them talked to you two minutes ago, how strange. Sheila Hofert is the absolute worst pediatrician we could have ended up with. We were transferred to her after our original pediatrician moved to a further location. She is a nightmare, refuses to communicate with the parents unless you're there in person, there's nothing about our experience with this person that says she's genuinely concerned for the patient. If you need a school physical or vaccines any clinic will do, but if you want a doctor who cares about their patients, a front desk staff that doesn't get away with lying to parents and their boss William, run fast and far. Some doctors go above and beyond for the welfare of their patients, not Hoffert though! One issue you need their help with and you won't get a response from her or her front desk staff. We're pulling our 4 kids out of there ASAP. Good luck if you end up here, you'll need it.