I was targeted by a cold call from this company claiming they could save me money. Be extremely careful. They lure you in with promises of "no escrow fees" and "two months of skipped payments," but it's a scam. Here is the catch: they hide a massive increase to your principal (they tried to add $10k to mine) and reset your 30-year clock. You end up owing significantly more than when you started. The most unprofessional part? I could clearly hear a manager whispering instructions to the agent in the background, coaching her on how to manipulate the conversation. When I questioned the math or said I didn't understand their confusing textbook-scripted jargon, they became condescending and mocked me. They are looking for victims who won't check the math. If you value your financial freedom, stay away. Do not trust their "calculations"--they are playing a shell game with your home equity. read more

First, the process was really fast. It took only five days to take the loan Allen and Husam. They did a great job for me and I'm very satisfied with the result and I recommend it to everybody. read more

Avoid at All Costs. My experience with Priority 1 and specifically with Patrick was one of the most frustrating, dishonest, and exhausting experiences I have ever had. Patrick initially reached out to me with what he described as a special refinance opportunity with a significantly better interest rate. I told him upfront that I was extremely busy at work in the middle of a major project, but that I was interested. Despite knowing this, he proceeded to contact me nonstop until I finally agreed to move forward. He immediately requested a large amount of highly sensitive personal and financial documentation. When I asked for a secure portal to upload these documents, he told me it would take too long to set up and instructed me to email everything instead. That alone should have been my first red flag. Once the refinance process began, it went downhill fast. Every single conversation I had with Patrick was filled with misinformation or outright lies. I clearly explained that because of my workload, I needed him to over-communicate and clearly explain what was being offered, as the documents were confusing and I did not have the bandwidth to dissect them line by line. He promised he would do exactly that. He did not. When I eventually gained access to the portal, I discovered that the loan terms were changing constantly weekly. The loan amount increased by $40,000, closing costs changed repeatedly, and items were continuously rolled into the loan. Despite this, Patrick consistently assured me on the phone that the loan amount would be "X" and that there would be NO closing costs. Every time. Without fail. When I finally sat down and carefully reviewed the documents myself, I realized the loan was for a new 30-year term and the total loan amount was higher than my original loan, meaning I would lose years of equity I had already paid into my home. Even with interest savings, the math simply did not make sense. When I raised this concern, Patrick genuinely could not comprehend it. I spent 45 minutes explaining basic math to a mortgage broker, showing him repeatedly why this loan was worse for me financially. Instead of addressing the issue, he began talking about how much time he had put in and how he needed to provide for his family. That was my breaking point. I told him I was done. A few days later, Patrick reached out again with a "new offer" that he claimed was exactly what I had been asking for all along. By this point, I had zero trust in him and explicitly told Patrick and another member of the Priority 1 Lending team that I did not want to work with him anymore and wanted to speak to a manager. That call never came. No manager. No follow-up. After reviewing the new documents myself, the loan seemed to appear to be what I wanted. Against my better judgment, I signed the paperwork and scheduled closing. My mistake. At closing, when the notary arrived and I began signing, the loan amount was significantly higher than expected. I called Patrick immediately. His response? "Oh, that's because the documents you signed had $10,000 due at closing, and I knew you didn't want that, so we had to rework the loan." Let that sink in. He knowingly withheld critical information, changed the loan terms without explaining them, and waited until I was literally sitting at the closing table to reveal it. After repeatedly telling me since day one that there would be nothing due at closing. I told him I would sign just to be done with him and hung up. He never contacted me again. I sat there absolutely furious with the notary--who told me this was not the first time she'd seen this exact situation and that it was disturbingly common. In hindsight, the biggest red flag of all was that Patrick could not do basic math. I had to explain the numbers over and over again in multiple ways until he finally understood. I would have had an easier time teaching my 9-year-old niece. This is his job. This is what he does every single day. Patrick, if you're reading this: find another career. This is not the one for you. And to anyone considering Priority 1 Lending--run. read more

CONSTANT HARRASMENT! They have called and texted multiple times after I asked to be removed from all contact lists! If you have to harass a person to use a service, it's probably crappy and suspect. read more

Very professional and knowledgeable during the lending process by explaining the mortgage situation and how to be successful

It has been less than 24 hours since my wife and I applied for a loan through another company. On the first day, I had two calls from Priority 1 Lending and today, I received four calls before 1:30 p.m. 2 out of 4 of those calls were of me trying to figure out how they got my contact information and if they were affiliated with the company that I applied with. These rude women attempted to talk over me and danced around the fact that they were cold-calling me. Just by the number of calls, I would never do business with them, and you would think they'd remove me from their call list. This predatory lender won't give up, so I have to take time out of my work day to make sure people know to stay away from them. I wish they would stay away from me. read more

Priority 1 Lending LLC is a scam company that screws over Veterans without hesitation. After signing a contract with Priority 1 LLC for a VA IRRRL (type of home refinance loan), Sam Dababneh's company failed to honor our contractual agreement and never closed on my loan. Initially, they made up excuses on why they hadn't closed on my loan. And then Sam and his company ghosted me. And making matters exponentially worse, refinance rates continued to go up the entire time as this company strung me along. All I can say is, be very careful if you are looking to do any type of business with Sam Dababneh or his scam company Priority 1 Lending LLC. This company is not trustworthy! read more

I am a Veteran and had some credit issues where no one else could help me. PRIORITY 1 LENDING CAME THROUGH. I was very surprised with their knowledge and efficiency. Would most definitely recommend them. read more

Lara was very professional and her service was top notch. It was a very smooth process and I would highly recommend her. Thank you Lara for your amazing customer service. read more

Lulu and the team at Priority 1 Lending were very helpful. I had several questions every other day and Lulu answered our questions quickly, returned our calls, and kept us informed during the entire loan proces. You will always be our go-to read more

I am glad Amanda called me after I started to refi with another lender! Nothing predatory, nothing shady, straight up legitimate. They did what other lenders/brokers couldn't do in the last three years: refinanced our DC rental property, which allowed us to pay off the 250k in debt we accumulated when we renovated the house from the ground up in 2019. A big shout-out to Amanda, Sheria, Hassan & Stacey, our team @ Priority 1 that made this possible. Thank you so much. Instead of paying several thousand in credit card interest every month, we are now investing! Amanda is the bomb! I appreciate her steadfastness and dependability. She probably saved us around $34,000-plus! $17,000 for getting our loan closed, funded, and disbursed prior to Sep 15, 2022. On Sep 16th, the 2-year interest cap on the home equity investment with Point Financial would have expired and the additional interest would have been $17,000. She also saved us another $17,000 in closing costs. I thought that we would have to refinance two of our properties, to pay all of the debts to meet the debt to income ratio. After our initial phone call, she called me back to let me know that our DC property should be valued high enough to where refinancing 75% of the value would be enough to cover the current mortgage and all the debts that needed to be paid for us to meet the debt to income ratio. While the appraisal came in abt $40,000 less, the value was $105,000 more than in 2019, and it was still high enough to where nothing about the loan had to be changed. I would certainly recommend Priority 1 Lending, and will definitely call them first, should we decide to refinance any of our other properties in the future. read more

This company has called me 7 times the past 2 days. Twice they called be before 7am. Never have I encountered such a rude and aggressive company. I've never once inquired that I'm interested in doing business with this company as they got my number from some list. I would think twice before doing business with this company. I believe 7 calls in 2 days constitutes as telephone harassment. Surely I cannot be the only one they've done this to. If you are in the same situation as me, feel free to message me as I'm considering filing a complaint to the bbb and possibly suing them for harassment read more