My wife and I stopped in at North South for breakfast in September 2024 before heading out of town…read moreon a road trip. Had a good sized breakfast that set us up nicely for the day. Delicious too. I had some kind of breakfast sandwich and my wife had avocado toast. Big pot of tea too.  The cafe had a really cool independent vibe, cozy and chill. A good mix of tourists (like us) and townies. The place was bustling in the morning, which is a good sign. Service was very cheerful and attentive. I understand this place doubles as a bar in the evening, which is a great idea. Well worth seeking out if you are in York. Our hotel recommended it and we weren't disappointed.

Location, location,location!…read more You honestly can't beat the location of the Dean Court Hotel which is situated across from the York Minister. Prime location for walking the city walls, the Shambles, and more. Our room was tiny but there was room to prop suitcases on the desk and luggage rack. The bathroom was nice and modern and a good size in comparison to the room. Breakfast was included and I enjoyed coffee, yogurt and fruit. Some of the items on the breakfast line weren't available such as the breakfast lemon cake. Our only problem was that there was no hot water for showering in the morning!! Apparently there was a power outage in the middle of the night and hot water was not restored yet. When we checked out in the morning they were very nonchalant about it and didn't even really apologize for the inconvenience. They just stated the fact that it was out. It was definitely disappointing to not be able to start our day with a hot shower.

Enjoyed my stay everyone nice and frank is the best one (he will bring you tonns of biscoffread more

Pop in for a bite. Seated - slow service, forgot the soup, crisps on sandwich plate were crumbles…read morefrom bottom of bag. Disappointing service and attention.

I've been to Bedern Hall several times for events, the most memorable of which was a 'music in…read moresacred spaces' evening in 2007. The Hall is 14th century and is now used mainly for conferences and for events such as musicale evenings and weddings. The bathroom facilities are surprisingly nice, and the people running the Hall are very helpful! The atmosphere is incredible and the Hall is a bit off the beaten track and not in the more touristy area of the city.

The nice thing about staying at a Holiday Inn was the little amenities they give like shampoo,…read morelotions, and even a note that if you forgot say a razor, you could call them and they'd bring one. So nice! Also, they have bath tubs! It's nice to be able to soak in a nice hot bath after being frozen to the bone whilst on a Ghost tour of York. I'm not sure if it was weather that had me so cold or the fact that it is one of the most haunted cities in England. Freaky! And I got two proper sets of towels. That was really nice too. The beds were quite comfortable although I had a twin share, I was alone in my room. Somehow I lucked out with not having a roommate on my tour. Not complaining one bit. It was nice. The view from the room was nice too. The tea and coffee bar was a nice touch. The breakfast was top notch. A full English breakfast was served and they had a pancake machine! Coffee was still questionable swill but it's the UK, I should have been drinking tea instead. They had some tasty hash browns though. One of the better hotels we stayed in during our tour but wifi was not free. The wifi is £20 per 24 hour period (which is really expensive). The hairdryer is hidden inside a dresser drawer. This was unusual but at least it was easy to store.

Very good hotel. The hotel is a bit dated but the price and location makes up for it. It is not…read morein downtown but at walking distance there is s bus stop where all the stopping busses that will take you to downtown. Clean and comfortable beds and pillows. Rooms that faced the garden had a great view. The people is very friendly. We did not use the restaurant or the bar but it was always busy.

This is a lovely hotel in an excellent location. The concierge and valets were outstanding-helpful,…read moreattentive, and very personable. The one gentleman shook all of our hands as we left which was so nice. We had breakfast at the Rise twice, very good, and dinner once, which was good though only as one server was working our side of the busy dining room, it was slow. We stayed in the modern wing in a family room which was spacious and lovely. In terms of negatives, the mattress was hard and lumpy, and there was the only one small hook to hang towels and robes, so not much room for our party of three. I mention this because the Grand has a sustainability focus and encourages guests to re-use towels, which we did: more hooks are needed. The reading lamps on the headboard did not work. The major problem we had was the temperature of our room: the thermostat read 16 but it was more like 20; too warm for sleeping. I called down to reception and concierge and there was no answer - multiple times - I think perhaps the phones were malfunctioning. I reached an operator who said she'd leave a note as she was leaving in five minutes. I went down to the front desk and the staff member told me she could adjust it from a control panel in the lobby (?), however, the room stayed too warm. This definitely took away from the experience as I didn't sleep well and expected better from a five star hotel. Lastly, and this is small, but the greenery out front (topiaries and flowers) and in the hallways are plastic, again, not five star. For a hotel focused on sustainability, natural plants would be much more suitable.

Ask for an upgrade. Rooms are SMALL. VERY SMALL. The concierge is simply AMAZING and can help you…read morewith all your needs. Very VERY attentive and multitasking. The hotel is old and overwhelmingly big, but the location couldn't be better and the buffet breakfast with their beetroot smoked salmon was something we are STILL talking about. One of the spa employees was a real ditz, killing a star off the review. But on another visit, we had a tour of the vault, because my curious george husband HAD to see it (that is where the manicures happen). Upgraded room was super spacious and made for a lot of comfort with all the ammenities that make a "getaway" vacation special!