Tried to use her to book a trip to San Antonio. I had 2 communications and then nothing. no…read moreresponse. Very disappointed.

Contacted Mandy on August 2 to work on a family trip in 2018. Shared several emails between August…read more2-18th. September 7, sent another email asking how the trip quote was coming. Received email on September 19 stated she was ready to send options. I responded I was ready for the information. Since then have not heard a word. No email, no quotes, no nothing. Not very good customer service, if you ask me.

I booked the most amazing viking cruise they handled everything door to door including wheelchair…read moreassistance. This was the easiest trip I have ever booked and I had the most amazing trip. 30 day cruise new zealand, australia and indonesia. It was perfect. These ladies really know their stuff I will never plan my own vacations again.

Attempting to book an international trip, this travel agent told me I'd have to deplane, exit…read moresecurity, and claim my bags in a foreign airport, then re-enter the airport, check my bag, and go through security again because "the airlines don't have ticketing agreements to buy a ticket all the way through." When I expressed doubt, she said she was sure of it; she told me they had advised a passenger earlier that week that he'd have to do it FOUR times to get to his destination! I sure hope that passenger did what I did, and called the airline directly This misinformation was nonsense.

The woman and man staffing this place were great in friendliness except for the fact that they were…read morenot allowed to give unbiased reviews of businesses for fear of offending anyone. A typical answer would be, "All the restaurants are good." C'Mon, they can't ALL be good. They couldn't even single out which places were their favorites. I don't blame those employees though as that policy must come from their bosses. 5 stars for the employees, 1 star for the policy to muzzle their honest opinions. Let the employees speak their minds freely without being muzzled!!!

Linda was so very helpful when I went in. She's so knowledgeable of the city and she was very…read morefriendly. If the world had more people like her it would be perfect. 5 stars to Linda

This place is great! If you are going to be in San Angelo to visit or live there for a short time…read more(very common in San Angelo), this should be one of your first stops. The place is clean and inviting and the staff is overjoyed to have you come in, look around, get info about the town, and converse with you to hep you find something in San Angelo and the surrounding area to match your interests. San Angelo has more to offer than I think people give it credit for and the staff here will help you find all San Angelo has to offer. The extensive brochures and info made it easy for me to spend my time in San Angelo!

We stayed on a Sunday night and was told by the staff that it could be noisy at time due to it's…read morelocation and they provided white noise machines if I'd like one which I declined,as we were setting in at around 5pm the traffic was pretty noticeable but as the evening went on it slowed way down and by 7:30 it was barely noticeable at all except for a few John Force wanna be's but by 8 all the noise pretty much subsided now for the room it was one one the most comfortable beds that I have slept in outside of my own and I spend a 100 night plus a year in hotels and would put the place at the very top of the list and will be staying there from now on when I am in town on business. The staff was very helpful with all thing requested I had a problem figuring out how to work the remote for the tv couldn't figure out the volume and the young man came to my room to show me and I felt less than able once he showed me how it worked. Gotta push up and down not in who knew. All in all a wonderful stay at an amazing place.

Oh heck yeah. Great hotel and a killer location. It's an old school motel that is completely…read morerenovated. Clean, spacious and has quite possibly the best bed I've ever slept in. I will go back just to crash in that glorious bed. They also have a great bar next to the pool that has fantastic cocktails and brunch in the AM. The pool isn't very large so make sure you take advantage during the early day as it got busy at night. They also have a food truck across the st with real cheesesteaks. I'm talking actual Philly wit wiz 1 1/2ft longs. They were open late so made for a great feast after the cocktails we had.

The local Home Builders Association booked Bilbrey Tours to take them to Austin Texas to meet the…read morestate Reps. I'm a member of the organization and went along; bus ride was long but very good. Watched movies and the bus were clean on time at the stops. I recommend them

I have traveled with Bilbrey for about 8 years. I have never been disappointed and you can set…read moreyour watch by their promptness. The folks go out of their way to make sure that the trip is enjoyable.

Marla, Creative Cruises and Travel in Kerrville is absolutely the best !…read more Very knowledgeable, excellent communication, prompt replies and follow up. We highly recommend and will look forward to her services again. Thank you Marla!

From the owner: Cruises, Tours, All Inclusive Resorts, Hotels, Cars, Travel Insuranceread more