Wow. I wish I had read the reviews before I had the owner come out and give me a quote. What an arrogant individual who is extremely condescending! "Let me finish this presentation so that I can get back to air conditioning" very rude and snarky. Asks for a 1/3 upfront. Why? Most reputable companies dont ask for money up front. During the whole conversation, all I heard was "things that we won't do "and things that we won't be responsible for. Nothing about I'm gonna make sure you get a great fence and I'm gonna make sure that you're happy. It was horrible. Gonna PASS!! Read the reviews. How does a great business in 11 years get a 3.8 rating in their business and 90% of the reviews are about the owner! read more

Too bad there's not a less than 1 star rating. Using Prince's was a horrible experience. After standing in my yard showing them what I needed done, they left me an incomplete fence. It was shy about 6 fence panels. They left a pile of fence wood laying in my yard stating they couldn't build the fence up to the rock wall behind my house although my neighbors had theirs's that way. Prince's lawyer threatened me if I bad mouthed them. They were ridiculously expensive. I had to hire someone else to complete the job they said they couldn't do. Lastly, the fence wood they used has not held up even after staining it myself. read more

Before even coming to give us a quote he asked if we were ready to move forward immediately and said we had 5 days to decide or the price was going up. Had not even come for a quote yet read more

I was very happy with their initial installation back in July. prompt and close attention to detail. I noticed a growing bow in one section that was two feet longer than the rest. Chuck came out almost immediately to assess. within 2 days his crew came and installed an additional upright post. giving the concrete a chance to firm up, they came back and re-attached the section, all at no charge. Chuck and his crew are great. I highly recommend them for your fencing needs. read more

This guy is a total scam artist. Do not use his services. First, he will use pressure tactics to try to get you to agree in a short period of time without fully answering all of your questions or providing an exact quote. If you don't quickly agree, he won't give you the promised discount. Second, he will require you to send him a downpayment BEFORE the contract is signed. He actually requires you to send him thousands of dollars upfront without a contract and without a clear price. This is nuts, and it's an unethical business practice. This guy is extremely shady. Also, my my next-door neighbor has a Prince Fence and he told me that he was very dissatisfied with the service and quality. Buyer beware. read more

Do not use Princes Fences for your fence. We were so disappointed with their poor workmanship. They installed several defective boards which had to be replaced. They also left huge piles of dirt in my yard. When they came to replace the boards, they did not even nail one one and it feel off and my dog escaped. They were defensive of their crew despite the fact that they confirm they made multiple mistakes and rushed the job. They did not come to fix issues when they promised and did not notify us they were there when they were working. I am so disappointed with the poor service we received on our $4200 fence. I'm not confident it can safety contain our animals or that it will last, even though we paid extra for their "premium service." I'd strongly recommend looking elsewhere for a service provider, unless you want to deal with multiple issues, escaping animals, and defensive company reps. In addition, they have an arrogant attitude. The owner does all the estimates and has a canned sales pitch is canned and they do not work to make the customer happy. The project manager is very friendly until you control him about the crew's shoddy work and then he becomes flustered and borderline aggressive. If you do not pay them on time, they would collect a late fee, but when it takes them nearly 2 weeks to finish a fence they will do nothing to remedy the situation. Multiple neighbors have confirmed they've had negative experiences. If you love your pets, find another company that will ensure your fence is secure when they build it. Buyer beware! read more

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WARNING!! WILL SHARE YOUR PRIVATE INFORMATION WITHOUT PERMISSION. Summary: I inquired about some work and the response was that Prince's does not do the type of work requested and they are referring me to another company they send these jobs to by copying the other company on the same email that had my name, address and phone. The problem is, I did not agree to this. I politely emailed back and asked for the opportunity to explain that this action is against the law. Instead they are treating me like I am someone that just wants to start trouble because THEY trust this other company. What they did not provide me the opportunity to explain is that I know someone who works for the other company (and who was directly copied on the email) that I have reasons to not want to share my PII with. And also, that there are laws against doing this!! Email conversation included below: Email from Prince's Manager Greetings: Unfortunately, your project falls outside of our business model. However, in an effort to provide you with outstanding service, we are forwarding your information to another provider that we know. Name1 (and his associate, Name2) are not with our company, but are much better setup for smaller projects/repairs. We have been sending our smaller projects/repairs to Name1 since about 2010 and Name2 is a former employee, who has started his own fence company. Name2/Name1.....please follow up with this customer below. Thanks everyone! ~ Followed by my name, number, address Customer (my) response: I really need someone from your establishment to call me. You have just shared my private information with a company where I did not provide my consent for information to be shared. The process for a referral should have been the opposite whereby you share a publicly shared company with a private citizen; not to share personal information from a private citizen with a public company. There are privacy laws that protect consumers like us from things like this. I am not threatening to sue you but I want your company to understand that this does have legal and even safety implications. I would like the opportunity to discuss this situation with your company. Please have a representative call me at *phone number* at your earliest convenience. Final response from Chuck Prince: Name....I understand your concerns, but we only share your information to be helpful. These are other fencing providers that we know/trust. There is no down-side to you. Also, we never made any promises or representations that we wouldn't share your information. You voluntarily provided your information without any such promise. As of such, I am of the opinion that you are trying to just create conflict and looking for a fight. I am not going to allow you to poison any of the joy for any of my employees or myself by remotely entertaining any sort of discussion with you. We have blocked your phone number/email, so this discussion is over. I am going to get back to my wonderful life where I don't sweat the small stuff. I hope & pray that you will do the same. read more

We loved our new fence until a home inspection revealed that the company had broken through a drainage pipe and concreted a post in. This caused a backup into the crawlspace. After ignoring us for over a month Mr. Prince came back and said he would pay half but his men were not responsible. That I should have known where the drain pipe was and told them. The contract has the verbage that we would tell where pipes were and they would not responsible. I understand that but once they hit the pipe we should have been notified and were not. This was not done with auger but by hand. So they knew and covered it up. Mr. Prince said he would not pay any since I did not accept half payment. Very unethical to know you are responsible and not fix it. If we had been notified it would have been a pretty easy fix. read more

In an email, I was told the fence would be installed in 2 1/2 weeks. I signed the contract with Prince's Fences and sent the deposit. After they received the money, they informed me the install would be in more than a month. Maybe. Since I hired this company over others for the install date, I cancelled immediately. Chuck Prince was incredibly rude and mansplained that just because his associate told me 2 1/2 weeks, it did not mean it was true because HE didn't say it. They kept a $350 cancellation fee. This was not mentioned in the contract, on the website, or in any email. read more

I love Prince's fences. I used them at our previous home and they did a great job so when we moved and needed a fence they are the first ones we called. They are professional, clean up after themselves, timely and extremely reasonable in price. I love my new fence! read more

Prince's Fences - Fences & Gates Near Me - Franklin, Tennessee

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We are very happy with with a fence. They did a nice job and were easy to coordinate/schedule with.

We recently used Prince's Fence to install an aluminum fence in our yard. The fence and installation were wonderful. The project manager, Jody and the sales person, Jason were personable and professional. So, as long as you don't need to interact with the owner at all (he handles the contracts and payments though), you will be fine. Chuck, the owner was incredibly rude and insulting. I've honestly never encountered a business owner with his lack of professionalism. read more

After leaving a message requesting a quote -- the owner himself paid me a visit within two days. He did a great job explaining his company mission statement and process. He didn't bad mouth the other companies that build fences in our community. Prince's Fences sent me an itemized project estimate within two days. They offer a cash/check discount vs using a credit card. Regular updates via email came to us regarding a planned start schedule. The project manager made an appointment to "walk" the site and future fence perimeter making marks with a paint can. The project start date was delayed by one day due to snow and ice. The entire project was completed over three work days (skipping one day to allow posts to properly set up -- made it a four day project). The project manager returned a couple days later to inspect, get our approval and collect the final payment. We would gladly recommend Prince's Fences to other potential customers. read more

Prince's Fences - Front right side -- no gate per plan. - Fences & Gates Near Me - Franklin, Tennessee

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I recently had a wood privacy fence installed in my backyard with Prince's Fences and the experience was great all the way through. John was very informative and consultative around how best to set up the fence boundaries and how the installation would go. Scheduling went much quicker than expected. Originally was told could be 5-6 weeks out, turned out only taking about 1 week after my HOA approved the fence layout. Install went very quick, they cleaned up everything from the shipment of materials and offered recommendation for a staining company if/when we decide we're ready to go that next step to finish it off. Would definitely recommend Prince's Fences, we're very happy with the product and service. read more

Highly recommend Prince's Fences! They did provide the most competitive quote I found for my fence, but they were also highly communicative, professional, and all around great to work with. I would definitely use them again if the need arose! read more

We have used Prince's for three properties, one wood and two aluminum and there is a reason we keep going back to Prince's. Chuck, Clint and the gang are all easy to work with, professional, competitively priced and do a great job! read more

This was my first residential fence install and from start to finish, Meghan and Clint were professional, knowledgeable and readily accessible for all questions. Clint provided exceptional customer service, even contentious regarding COVID-19 and social distancing during the initial walk-through and estimate.The install crew of two, worked from early morning to late afternoon to complete the job over 2 days. Hard working guys! My neighbors are very complimentary and I've certainly referred them on to Prince's Fences. read more

We recently had a privacy fence installed in our backyard and the guys at Prince's Fences did an incredible job! The whole team was professional from start to finish and even helped us through the HOA approval process. They not only installed a quality product, but once they started the job, they were FAST! They had the fence done in a matter of days, but were also focused on doing an excellent job and paid close attention to details. I recommend them for your fencing needs! read more

Communication has been horrible. Can't get a call back for over a week. Nice when you talk to them on the phone but no follow up and zero communication with multiple attempts. read more

We own a lake property on a cliff that needed the entire perimeter of chain link fence replaced with some steel & some aluminum picket fencing. Chuck Prince & his crew did an amazing & thoroughly professional job. We are OVERJOYED. No hassles...the hardest working "7:30-til-dark" crew I've ever seen! And Chuck's an honest man, to boot. HIGHLY recommended. Ed King co-writer of SWEET HOME ALABAMA Rock and Roll Hall of Fame 2006 read more

We were familiar with Prince's Fences from our previous neighborhood so we had seen the quality of work they do first hand. That coupled with their bid being way under others made the decision process easy for us. I loved the professional yet personal service we received throughout the entire process and our fence is just BEAUTIFUL! Chuck Prince answered all my phone calls and questions with patience and courtesy. The crew that installed our fence was professional, courteous and very fast. They did an excellent job and did it quickly which was much appreciated as we have three dogs. They cleaned up our yard after the build and before our final bill John came by our home to personally ensure we were happy with the final product. We are just thrilled all around with the entire process and experience! read more

Showed up on time, do as they say, professional and nice! Highly recommend Prince's Fence! And Awesome Pricing! Thank you for a beautiful Job! read more

Have had to call 4 times in the past few months to have someone come repair a gate that keeps sagging and won't work properly. Poor product. Beware. Chuck makes big promises in the beginning, but doesn't deliver or make it right when his product doesn't live up to his product. Unprofessional and poor customer service. read more

Chuck and John were absolutely fantastic to work with. From getting our initial bid to submitting HOA paperwork and through instal, everyone at Prince's was professional, responsive, and communicative with both my husband and myself. We highly recommend them for any of your fencing needs! read more

We are thrilled with our new fence and with Prince's Fences! Chuck was so responsive to our request. He was professional, thorough, and made sure every detail was understood and in writing. The installation went flawlessly. Our project manager communicated with us promptly and followed through on every aspect. The team that came to do the installation was very professional. The result is a beautiful play yard for our new dog and very happy customers! read more

We hired Princes Fences do put up a scalloped edge fence in our back yard and it took them over 3 months to complete a fence that we were promised would be finished in 1 week. Poor workmanship. Would not recommend. read more

Chuck and John at Prince's Fences did a wonderful job on our fence. I wanted something slightly out of the ordinary and they worked to accommodate me. After going over photos and pricing with Chuck, John came by a few days before the fence install to make sure we were on the same page. We sat down and looked at the pictures of what I wanted and the details, so that it would be exactly as I wanted it. The workers had a couple questions throughout the job and there were a few unexpected obstacles that they were quick to resolve. I would highly recommend Prince's fences. read more

We are really pleased with the fence Chuck and his team installed. Chuck made the whole process painless, working with our HOA and drawing up clear diagrams of what we were purchasing. There were no surprises and the final work looks great. Would recommend without hesitation. read more

Prince's Fences did what they said they would do and for the price they quoted. Doesn't get much better than that. Their crews were easy to work with and the fence they built us looks great. Chuck and Clint were honest about how things would go and very helpful. read more

Great company. Responsive. Reliable. And they did quality work. Glad I discovered them, and glad I had them do my fence!

We were very pleased with the quality and price of our new fence installed by Prince's Fences. Chuck and his team were so helpful and always communicated what was going on. We recommend them to everyone! read more

Chuck and his team were well committed to the job and the completion of our fence was excellent. My husband & I love our fence! Highly recommend! read more

I recently moved into a new home and I was looking to put up a fence. I was recommended to use Prince's Fences, and I was not disappointed. Chuck and Clint were very helpful and had me set up with a brand new fence in no time, while also working with my HOA. I would highly recommend Prince's Fences. read more

We love our fence! Communication was great and service was timely. Chuck really helped us plan for how our fence would fit in with our plans for the driveway. read more

We were going to use Princes fences but, I made some calls to him after our initial quote with questions. I asked him to come back by so we could make sure we were on the same page, as the wife and I had some questions. He told me he had spent quite some time with me and my job wasn't that big anyways. So I decided to go where my business is more appreciated. I understand they are busy but 5-6 thousand bucks is a lot of money to me. read more

I highly recommend Prince's Fences. In fact, I already have recommended them to some family and friends. They should be getting some calls soon! First of all, they were so friendly and knowledgeable about their products. They communicated very well with us. They filled out and submitted paperwork to get our fence approved to our HOA. They completed the work in a timely manner. I think what impressed me the most about them was us calling them telling them that we had some boards that we felt should be replaced. There was no questioning or random explanation of letting things settle or giving things time, but a response of no problem. They came the next day and replaced our boards in questions. Our fence looks beautiful and they were a pleasure to work with. read more

We initially used Chuck 3 years ago when he suggested the best alternative for us to contain a small puppy. We were so impressed and pleased with the results that we purchased another fence for a different property. Both fences were special orders but arrived in a timely manner. In addition the work was done neatly by courteous employees. We are happy to recommend! read more

I did a lot of research for fence businesses to compare quality, honesty, and professionalism. I chose Prince's Fences to install a privacy fence. Chuck, the owner, is easy to work with. He leaves his contact number and is very quick to return calls. I was impressed with Chuck and his team. Each one knowledgable, professional, and friendly. Give Prince's Fences consideration when you want consider fencing. I appreciate, too, that he answered all my questions concerning different options and why one fence might be better over another. Good job, Prince's Fences! Thank you. read more