Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

I have been inside and also used the ATM. I have always been able to quickly deposit or withdraw…read moremoney and I love being a NFCU member. I am not sure how they are for larger purposes, but I enjoy using this bank.

Extremely unprofessional staff. I should have known when I walked in and the trash was overflowing…read more No members in the branch and poor quality staff. I was not helped and had to go to another branch. Was given incorrect information telling me I couldn't write the check out to the person I had to deposit the check to because they had to sign the back of the check....girl what? If this was my experience with my account I would IMMEDIATELY cancel.

This review is for VALENTINA WILBER at New America Financial Corporation…read more Where do we start? We were first time home-buyers in the Washington DC area with no knowledge of the home buying process. We were looking to find a local lender to talk to, and were lucky enough to stumble across New America on Zillow. Valentina was our assigned loan consultant, and let me tell y'all, I don't really believe in fate, but the stars really lined up that day. Val was - by no exaggeration - the best thing that happened to us during our house buying process. She's a very positive, energetic, and professional loan officer. What sets her apart from others is her commitment to her customers. She was patient with explaining all the ins and outs, and I've lost count of how many times she responded to our texts within minutes - even on a Sunday afternoon! Val and team put together an aggressive timeline for closing, which is what ultimately got us our house in a multiple offer situation! If you're looking to buy or refinance in the DMV area, we strongly recommend working with Val at New America Financial Corporation.

Closing was pushed back twice. Never was I given a clear explanation of why the delay happened in…read moreboth cases. Poor communication. If I was not on top of the process, I would not know how the process was going on. In overall, a bad experience and would not recommend it.

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.

"I have been referring friends and family to Brent Mendelson since my first home purchase in 2014…read more I called him again in 2019 to make sure we were financially sound to finance a new home. He helped me make sure everything was in order and in 2020 Brent helped us finance our second home. Then again in 2021, he helped us get an amazing refinance for a much lower rate. Brent is by far the most knowledgeable, professional and honest mortgage broker I have ever worked with. His personal attention to detail is a great comfort to me. He knows the ins and outs of the VA loan and we received the best possible rate in the craziest of Covid times. I have the utmost confidence recommending Brent Mendelson at Capital Bank knowing that my friends and family are handled with exceptional customer service and professionalism."

Was interested in refinancing so I did some research and also gave Brent Mendelson of Capital Bank…read morea call. Brent was responsive, explained the process, and made it super easy to get a great rate with low costs AND help us to quickly close on our refinance. The only disappointment - we weren't able to beat Brent's 9-day start-to-close record! The Capital Bank website and portal to support the loan process were also user friendly and quite good. If I have ever have home financing needs again I will be sure to look at Capital Bank again and/or call Brent Mendelson. Full disclosure - this is the second loan where I've worked with Brent (first was for first-time home buyer house purchase). If you cannot tell based on my repeat usage I would highly recommend that anyone interested in a home loan reach out to Brent. If you don't have a loan guy, Brent should be your guy!

Francki DiFrancesco is a con artist, liar and should lose her mortgage originating license. First…read moreoff, Apex as a company is good. They have an efficient, seamless process and the departments all work together well so that your file is never stagnant. I closed in under 4 weeks which was awesome. The problem was that my loan officer Francki DiFrancesco repeatedly lied and mislead me about working on lowering my interest rate. She was careful to do this by phone so that there wasn't a paper trail and then by the time she admitted the rate wouldn't change, it was too late. I had to close or lose my $14,000 earnest money deposit and my condo. I wish I worked with anyone at Apex besides Francki.

We found Apex Home Loans from our online research. Saw that they had great reviews in the Rockville…read morearea. We decided to give them a try and they didn't disappoint. The interest rate was questionable at first, but we felt more comfortable when my credit union offered a higher rate. Matt Lieberman was very helpful from beginning to end. He answered our questions very quickly. He was also just a phone call, email, or text away. Matt was also very flexible with our schedules since we also work in car sales. I'm also very surprised we didn't have any problems leading up to closing. They did it in less than 25 days! Everything is what we expected! We were also concerned with our commission-based income, but Matt and his team were able to work with us! He assured us 100% that everything should be okay and he was right. We also loved the engraved cutting board gift. We appreciate your team. Thank you Matt, Angie, and Debra!

HORRIBLE!!!! Do NOT use this company. We were under contract for 63 days with this lender. ZERO…read morecommunication, missed deadlines, false promises, lender had an expired mortgage license (how do you not know this????), lie after lie after lie. Did I mention this company is HORRIBLE?????????!!!!!!!!!????????

With interest rates dropping, my husband and I were looking into refinancing, and we knew there was…read moreno one else other than Scott we could trust. Sure enough, he got us a spectacular rate, and we are due to close very very shortly. He was, once again, with us every step of the way...even going as far as texting us reminders to sign forms as they come out! With Scott, you can be sure that things will get done quickly and efficiently. Thanks again!

ZERO STAR- the worst lending service or scammer! FAKE 5…read moreSTARS REVIEWS!!! I was referred to this lender by my realtor to buy a mortgage in the DMV area. I trusted and thought that they would do a good job knowing the relationship between them and my realtor. I worked with agent Ann who literally did not know how to read my paystubs and barely responded to my text questions regarding to my mortgage and housing programs for first home owner. Her number always goes straight to voicemail and they refused to talk to customers directly. Every time I wanted to give them a call, my realtor would always have to call them first which was very shady and dishonest. Ann never showed me the math for my mortgage nor my pre-approval letter but only talked to my realtor which was very ridiculous and shady. And they preferred to communicate on Wechat a chinese facebook platform. I did not know that we would need Wechat to do business in America!!! This whole lender sounds like a scammer honestly! And all the 5 stars reviews here literally go opposite to their expertise and customer service. Super fake.

Worst lender ever. Run away as fast as you can!!…read more They will lure you in with low rates, but they will tell you application failed 1 week before your closing date and threat you with dropping the application. We end up with a much higher mortgage rates and have to delay the closing for two weeks. We were fined by seller for not closing on time, causing us a huge financial loss. DON'T FALL FOR THE LOW RATES!! 10/14/2019 updates Sunny Lending threat to sue me if I don't delete this review, so everything I said is very real.

I was referred to Michael Parsons after having a frustrating experience with Wells Fargo. AND I…read morehave a 800+ credit score. Michael was professional, fast; easy and pleasant to work with. He cares and puts the right kind of effort out. Refinancing my Chesapeake waterfront property was very successful and I'm inclined to recommend Michael and his team to virtually anyone.

During our home search, after one failed bid due to our loan officer's negligence, our agent…read morereferred us to Apex Home Loans because she wanted a better provider for us. Our agent had to camp on the previous loan officer's line and still failed to get a pre-approval letter sent in time. Apex Home Loans provided amazing customer service that got us the best loan package and guided us through the whole process. They guided us through the checklist of requirements and made the whole process less stressful. Michael and his team are trustworthy, reliable, and look out for your best interest (even if it means a longer discussion on the pros and cons of each loan option). They also stay connected after the home purchase and keep you abreast of current rates and options. I've recommended Apex to my colleagues and friends because we really benefited from their expertise!

Dawn is a wonderful, knowledgeable full-service realtor who is a joy to work with. We wanted to…read moresell our family home which needed fairly extensive renovations before hitting the market. She gave us recommendations to maximize curb appeal with her stylish eye, stepped in to refer general contractors and project managed the entire process. The house looked amazing when it listed! I live in California and she helped to coordinate all the necessary paperwork from across the country. I even used my learnings from Dawn to buy and sell a house here! We strongly recommend Dawn and her services. She's definitely a gem of a realtor!

I've had the pleasure of using Dawn for both buying and selling a home and I could not recommend…read moreher more. We first used Dawn 15 years ago when we were first time home buyers. Dawn was recommended because my wife and I were a little indecisive and could not decide between Virginia and Maryland. Since she's licensed in both Virginia and Maryland, she was able to show us houses in both states; she must have shown us 50 houses. Once we found our home, Dawn guided us through the entire process from bidding through closing. Dawn patiently explained every form we signed and every step and every option we had until we closed on the house. We could not have asked for a better teacher than Dawn for our first home buying experience. Later, we finally were ready to move up to a bigger home and Dawn again came through for us. We found a house we liked and asked Dawn to help us buy it. Offers were required quickly and Dawn immediately found us a mortgage specialist who could get us a pre-approval letter for the offer. We had a weekend and Dawn was able to put together the winning offer on the house that weekend. After we moved, it was time to sell our old townhouse and we were blown away with Dawn's expertise in selling. We hadn't updated the house at all and we were behind on maintenance, but Dawn helped us put together a plan to get the best price for our house. She created a list of improvements we could do that were cost effective; picking out all the furnishing and fixtures to maximize our selling price. She found a general contractor to do all the updates and kept us abreast of their progress. She also guided us through Compass Concierge so we didn't have to pay immediately for any of the improvements. After construction was done, she helped us find cleaners to clean the house and a staging company to stage the house. The house was completely unrecognizable; it looked like something out of HGTV. We sold within a weekend, 25K over our asking price. We were so pleased that we also recommended her to my parents to sell my grandfather's house. She worked her magic and transformed the stale 1980's interior into a modern interior. There was a bidding war and my grandfather's house sold for 90K over asking. My aunts and mom cannot stop raving about her. Whether buying or selling a house, I cannot recommend Dawn more.