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Prime Tyme Auto Glass

4.9 (10 reviews)
Closed 8:00 am - 5:00 pm
Updated over 3 months ago

Services - Prime Tyme Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Auto window replacement

Auto windshield repair

Prime Tyme Auto Glass Photos

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Recommended Reviews - Prime Tyme Auto Glass

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3 months ago

Friendly service, work completed in a timely manner, and best prices around. Not to mention, he is mobile.

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1 year ago

Great experience. 15% less than the Safelite without the haggling. Extremely courteous. Was on time and exchanged the window quickly.

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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8 years ago

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Jermaine G.

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5 years ago

Great prices, great service. What more could you want? Thanks Jay! Will use again in the future.

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10 years ago

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9 years ago

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Review Highlights - Prime Tyme Auto Glass

Jay came to our home an hour earlier than appointment to replace windshield in 2021 Jeep Wrangler.

Mentioned in 5 reviews

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Auto Glass Now

Auto Glass Now

(1 review)

I took my Mercedes to this auto glass now in Carrollton, Ga. And they replaced the glass but my…read moreantenna was not working after they replaced it. They messed up the antenna when they took the shattered glass out. Now the district manager as well as the manager( Mellissa) refuse to replace the antenna with the missing backing because they don't want to pay the extra $50 to get it right. This is NOT A GOOD BUSINESS! They didn't try to make what they did wrong right at all. Now I'm left with my key fob and radio not working at all. PLEASE DON'T DO BUSINESS HERE!!! YOU WILL REGRET IT...Poor customer service! We took the car to the Mercedes Benz dealership in Atlanta and they looked at it and said the reason the key fob wasn't working was because when they took my glass out at Auto glass now they cut the wire. It had nothing to do with the antenna! So now I am going back to Auto Glass Now for them to buy the cut part that their technician cut. I will update this review after my visit back to that shop.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

Safelite AutoGlass

Safelite AutoGlass

(56 reviews)

I thought maybe it was just a bunch of Karen's hating this store. I was wrong. I downloaded yelp…read moresimply to trash this place. Let's go through my experience. Today is Tuesday April 7th. Last week Thursday I made the appointment for warranty replacement due to stress fractures on the glue line that have now spread like crazy. They canceled it. I rescheduled it as a non warranty appointment and they canceled it again. So this time I try calling but guess what it gets sent to some distant IT center in India. With zero way of talking to someone in the store. So I just say screw it and pay the $600 something out of pocket ahead of time. It wasn't canceled BUT they scheduled me for Friday The next day... Something felt wrong so I called again and waited forever to speak to someone. They said my glass wouldn't even arrive to the store until Saturday. So they rescheduled me to today Tuesday the 7th. For 7am. Weird part is I got a text saying my service for the 7th was started and completed in less than a minute. On Friday (if your lost Friday is not Tuesday the 7th)... so I call again and they assure me nothing is wrong. But when I called the line the automated system said I don't have an appointment associated with my phone number. Anyway I get here at 6:50am and guess what... they don't open till 8am. So I'm sitting in the parking lot waiting past my appointment time after I just drove 30 minutes at the crack of dawn for this. And it's going to interfere with work. So regardless of if they replace my glass perfectly and there are zero issues, which from all the terrible reviews seems unlikely, this will still have been a terrible multi day experience. Never using this company again I'd rather have Chris fix show me how to do it in my driveway. EDIT: I walk in at 7:53 the lights didn't come on in the lobby nor was the door unlocked until about 7:30. I walk in and they said they saw me in my car outside waiting and no one thought o come get me. Then told me they were not able to do my glass unless I left it with them. I'm 45 minutes away from home roughly. Dude straight up lied to my face and said they unlocked the door at 7. I walked up at 6:50, 7, 7:10, and 7:20 trying to enter. So lying employees, terrible scheduling, canceling warranty appointments so they don't lose money and very much overpriced to begin with. This place can fall off a cliff and society would be a better place for it. UPDATE: April 19th my 3-5 business days refund never came so I had to dispute with navy federal. I hate this company with a fiery passion. I've never disputed a charge in my life. But lord this was so fun to do.

The first time I brought my car in, I waited three hours only to be told I'd need to come back a…read moreweek later because the windshield couldn't be calibrated. They explained they had received a "bad batch" of windshields for my vehicle. I couldn't drive my car for the whole time because multiple safety warning lights came on due to the faulty windshield. I returned the following week and again waited three hours. Everything appeared fine when I left, but when it rained, my rain-sensing wipers stopped working and multiple safety warning lights came on across my dashboard. I immediately called Safelite and was told a manager would contact me the next day. I still haven't heard from anyone. In the meantime, I'm unable to safely drive my car. I paid almost $800 for this repair, and for my vehicle to now be undrivable (twice) is completely unacceptable. I trusted Safelite based on their reputation and advertising, and I'm extremely disappointed with my experience. My experience has been frustrating and stressful. I hope they address this issue promptly and improve their quality control and customer service.

Prime Tyme Auto Glass - autoglass - Updated May 2026

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