We've been working with Ryan Goyer for a couple of years now. Switching over all of our rental…read moreproperties to him was the best decision we've made. Timely communication and follow up has always been Ryan's strength. Ryan comes to the table ready to identify the issues and is prepared with good solutions. Now that we live out of State, we know we are in good hands with Ryan. Things that really stood out to me was his business practices. Royal Gate has excellent protocol starting with the screening process through to the Move In process. The thorough documentation and pictures taken at move in/move out is fantastic! This benefits both Landlord and Tenant. Honestly, Ryan is such a personable guy, he treats people with respect. Our tenants are happy. Did I mention Ryan has a construction background? He was able to give us valuable suggestions on repairs/renovations and ongoing maintenance. Ryan is also a licensed real estate agent. We used him on our latest sale and he handled it like a pro! I can go on and on but it really comes down to trying him out. We've been burned by Property Management companies before, I'm so glad we got off the last pirate ship and lived to tell about it LOL. It is a total 180 with Ryan! He gets the job done!

From the owner: Royal Gate Management is made of professional property managers dedicated to servicing owners and…read moretenants in the Kansas City Metro area. Royal Gate Management offers convenient, reliable services and professional representation to both our tenants and owners. We make use of the latest technology to provide seamless service to our tenants for maintenance requests and secure online rent payments. We use technology to keep our property owners connected with the financial performance of their properties.

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Landlord Beware As I write this review of SCUDO Property…read moreManagement, I genuinely hope that I can steer other property owner's away from this company so they don't have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me. Some examples of not operating with a reasonable level of diligence include, but are not limited to: 1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job. 2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house. 3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn't work. 4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention. Some Examples of the excess fees include: 1. A "maintenance coordination fee". Seriously, I can't make this up. 2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue). 3. SCUDO's "submission to legal" fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected--not SCUDO. 4. $1000 to leave before 12 months fee--seriously, a fee to hold one hostage since SCUDO knows the value of its service. 5. $99 periodic report fee--I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company. 6. They also charged at least one of my tenants a "tenant benefit package" for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this "benefit" as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients. 7. Of course, there is the 8% per month "management fee", but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee. 8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.

My daughter Sarah Fishwild and her husband and son moved to Gardner KS almost two years ago. Happy…read moreto say Monte was there to help them when they weren't satisfied with their first choice in rentals. He was able to show them a newer duplex rental the same day and they moved in right away. The duplex is beautiful, very roomy and lots of storage. The rent is kind of high considering nothing like water or anything is included. But overall very pleased and they have great neighbors and in a great neighborhood.

Worst company I have ever dealt with. Everything was great…read moreuntil move out. During move out they charged an absolutely absurd about for any little thing. Well above fair market value. They are very unethical in operating. I questioned these items and amount. When doing so I was then told 4 different amounts on my statement from "clerical error". I was sent photos of a few items that i doubt were even the same rental. I have never had a single issue in previous rentals and with rental agencies. I don't ever leave reviews but Prieb has been the most unethical, irresponsible, and unprofessional company. If you are reading this stay far away and advise other people as well.

As a remote out-of-state landlord for twenty years, we have worked with multiple local property…read moremanagers in Johnson County, KS. SwiftRPM is far and away the best experience we have had. They have been managing our property for over three years now, and their professional management has been a true God-send. I will not recount a long tale of woe with prior property managers, but trust me when I say that we have experienced a gamut of problems with tenants, maintenance, neighbors, and city code enforcement for many years until we finally found SwiftRPM. Travis Swift is the owner and principal of his eponymous company. He has vast experience in building construction and maintenance. He has been a great asset who understands the construction trades and proper work practices. We have found him responsible, reliable, and very competent in all areas with which we have collaborated. Of great concern to remote landlords is financial integrity, and in this area, Travis Swift and his company excel. They have a comprehensive cloud-based accounting system which we reconcile regularly for banking and tax purposes. We have never encountered a situation or question which was not ultimately due to some error or misunderstanding on our side. Their recordkeeping is detailed, meticulous, and impeccable over the three-plus years they have managed our properties. Shelley Taylor is a property manager extraordinaire with decades of property management experience, and the wisdom that accompanies a long career. Shelley is our and the tenants' primary contact for screening, leasing, and maintenance activities. We have learned from our relationship to always listen carefully to Shelley's counsel. Her vast experience in the local leasing market shows clearly from her marketing savvy, knowledge of Kansas Landlord/Tenant Law, local building/safety codes, tenant screening, leasing/mgmt particulars, etc. Swift maintains a vast directory/contact list of local building and maintenance professionals. Scheduling is convenient to tenants with an online reporting system, and dispatch is always commensurate to the urgency of the situation. We have found the work to always be done competently and fairly priced to local prevailing costs. Whether you are a local or long-distance landlord, if you do not want the problems associated with renting to troublesome tenants, I highly recommend that you discuss your property management needs with Travis, the owner/operator of Swift. Their tenant screening is thorough, and they do not put up with any shenanigans. When Swift is managing your property, you can rest assured that your building is well-cared for, and the neighborhood of your rental will be comfortable and peaceful with tenants screened, placed, and managed by Swift. We could not be happier about our business relations with Shelley and Travis at SwiftRPM. We sleep well at night, knowing that 24/7/365 our tenants' safety and comfort is courteously and professionally maintained along with our physical property and its various systems.

After 15 years of living in the same unit Is under a different property management company. The…read moreproperty was purchased by this shady company. From day one the lady Shelley Taylor gave me nothing but problem after problem. Once I showed her I'm not going to play our games the next thing I know I get a note on the door stating that my lease was being terminated. I called to ask why she tried to tell me that the neighbor told her that I have constant parties and that the police is always at my house, when I assured her that that could be verified that it's not true she then commented with an attitude. Well we plan to put you out anyway because we don't won't anyone in our units that is on section 8. This was two months after It was purchased and in between that time I let her know I was not a punk and that she couldn't speak to me any type of way.

DO NOT RENT FROM THEM Their lease agreements are totally…read morepredatory putting almost all maintenance and upkeep of the property on the tenant's dime. The prices are attractive but they nickel and dime the whole way through the contract. They basically expect you to act as a homeowner without actually owning anything. One of the more egregious things is they expect you to pay $500+ to schedule and perform a deep cleaning at the end of your lease no matter what! They have many loopholes in the lease that would allow them to kick out a tenant for any reason. The only way Id consider is if they changed the lease entirely or had the cost of rent be close to $1K

Would not recommend. Difficult to reach and communicate with. I should have checked all the other…read morepoor reviews first.

This company refuses to answer basic questions about a property without having you complete an…read moreapplication. A simple question about HVAC devices in the house and window age so I could gauge energy costs and they refused to answer those questions until an application was submitted.

I had a horrible experience start to finish with Home Rental Services. If you are a landlord, do…read morenot use them. - While they were showing the property, the fridge water line leaked onto the floor. The sellers were able to prove that it was capped when they left. HRS refused to cover any of it and dismissed my concerns, saying it would be a couple hundred dollars to repair. It was thousands. - Each month there were tons of 'repairs', including fixing the same garage door three separate times. I am talking $5-10k repairs in a given month for a new house that I had inspected myself with no issues. Once I changed management companies, even with the same tenants, suddenly things no longer needed to be repaired and when they did, the fees were much cheaper. - Dissatisfied with the insane repair costs and the lack of responsiveness and ownership with the company, I waited until the end of the contract because the contract had a punitive termination clause. They instead went after me for the next full year of maintenance fees. I did not know what to look for when signing the contract and got screwed with the predatory clauses. Do not sign a contract with them.

Voepel Property Management became the fourth property manager my husband and I fired - and for good…read morereason. We made the mistake of trusting them at our expense. We purchased an investment home through Bridge Turn Key (BTK) and Voepel, believing we were in good hands. The house passed inspection with no issues - a red flag we ignored. For the first six months, everything seemed fine, but we soon discovered BTK had installed the wrong HVAC system for the house's size. Voepel was initially responsive, helping coordinate repairs. But then, things took a turn. There was a plumbing issue that cost $3K. After owning the house for four years, the second-to-last group of tenants (a group of unrelated individuals in a 5-bedroom home) moved out, and Voepel returned their deposit immediately without inspection. Voepel then charged us a several thousand dollars for the tenant's damages and mess, including blinds chewed up by a tenant's pet parrot (despite a "no animals" lease clause), reinstalled light fixtures the tenants deinstalled, non-standard broken tile in the bathroom, etc. Next, Voepel placed one of their OWN employees as a tenant. She then submitted countless unnecessary repair requests, always just below the $300 homeowner approval limit. We were forced to scrutinize every monthly statement and decipher the improvements that had been requested. This whole relationship was a mess at our sole expense. Worst investment ever. Having managed many properties myself, I highly recommend you manage your own properties. We don't live in KC, hence why we trusted Voepel. There's a learning curve, but you'll do a better job than these so-called professionals.

Voepel provided property management services for me from 2020 to 2022. Everything seemed…read morefine--until it wasn't. I was told that because I didn't own at least five properties, I was being dropped from their services. However, upon further discussion, it became clear that the real issue stemmed from a fractured relationship between Voepel and the turnkey company, Bridge Turnkey, which had soured--leaving me caught in the middle. Brent Voepel, the CEO, was largely unhelpful during the transition. His emails primarily pressured me to accept a final service date without offering meaningful assistance in securing a new property manager. He recommended one company, Scudo, which didn't even operate in the area of my rental. He also suggested Home River, but they failed to follow through on a scheduled meet-and-greet call and stopped responding to emails for weeks at a time. Meanwhile, Brent and his team provided no support in communicating with other property managers and made no effort to ensure a smooth handoff. Brent offered to help me sell the property, and since finding a new property manager was proving difficult, I considered selling to avoid further hassle. His team arranged for photography for the listing, but on the same day he had been pushing as the final service date, he abruptly dropped the property from management--despite the fact that a tenant was still under lease. In other words, he agreed to sell the property but refused to continue managing it in the meantime. Fortunately, I was able to secure property management with Farhad at PMI Station, who managed my rental from 2022 to 2024. It wasn't until Farhad facilitated a smooth handoff to another property manager that I realized just how poorly Voepel had handled my transition. I understand this is just one experience, but I wanted to share my story now that I've gone through a second property management transition. If that second transition had been anything like my experience with Voepel, I probably would have sold the property.

Do not rent from this company. My wife and I were loyal tenants for two years and never had any…read moreissues--until the end of our second lease term. Out of nowhere, we received a "non-renewal of lease" email with no explanation. When my wife reached out for clarification, the company refused to provide details and wouldn't allow us to speak directly with the property owner. They vaguely mentioned that this usually happens if a property is being sold or transferred to new ownership. However, the same property we were forced to leave is now back on the rental market. We explained that this was an especially difficult time for us--our wedding and the start of graduate school fell during the same month they expected us to move out. We asked for an extension (30, 60, or 90 days--anything would have helped), but instead of receiving a phone call, we got a text message denying our request. The lack of professionalism and compassion was incredibly disappointing. As a result, we had to scramble to move and spend thousands of dollars unexpectedly. Thankfully, we've since found a property management company that offers far better communication and customer service. We will never rent from KC Hime Rental again, nor would we recommend them to anyone.

They were quick to steal my money. Leave me in roach infestation from start in refrigerator and…read morestove AND DISHWASHER. Over 5 months, me constantly fighting them, also had mice chewing thru walls repeatedly, a visit from healthy homes and their report on conditions to didn't even faze them. They illegally evicted me after harassing me for money after i was never able to live in infestation and move in to actually make it a permanent home. Wasted more money staying alternate housing while trying to remedy the roach infestation and no repairs. One week later after my illegal eviction they threatened to have me arrested for trespassing and put my belongings on curb. RUN DO NOT TRUST THEN OR THIER REVIEWS THAT ARE written up by using majority fake accounts. VIA seo tool like hyper write that will basically rewrite the sane reviews over and over with just bit instruction from them to finesse it. Dont believe. Me go check out hyper write. Also check the dated screenshots below as you can see nothing was ever even within reasonably contained. And that's with ME being vigilant every 10 days with set of trapS and Chemically treatING. WHILE they sent in pest control once a month. Instining that that was good enough MAYBE IF reality would've been just for maintaining a pest free living condition to start with but THEY DID NOT HELP not to be able to actually eradicate ANY.

I live at Plaza 44 for 15 years and I met the new property manager Rhonda today, she has worked…read morevery hard in getting the pool opened today! Very polite and professional keeps this place clean. Very excited to have her as a property manager!!!

This company states "Our employees are guided by three core…read morevalues:  RESPECT: We will treat all individuals with dignity and respect and be honest, open and ethical in all dealings with clients, tenants, vendors and with each other.  RESPONSIVENESS: We will strive continually to understand and meet the changing requirements of our clients through open communication and teamwork.  RESULTS: We will consistently keep our commitment to provide value to our clients, tenants and one another." This is an out right lie. They took over contract of a property that my wife worked for. Instead of telling her they were eliminating her position so she could find another job, they kept quiet and let her work only to find out the day before they officially took over. And the only way she found out is because it slipped from the manager that they were not going to keep her. They are true scum bags and dishonest in what they do. This happend during the holidays as well.