Excellent customer service on the phone from representative Deona! She laid everything out very…read morewell and very clearly. Great rates, units seem user-friendly, looking forward to moving everything in soon.

The items placed in storage were secure and the area was well taken care of, which is most…read moreimportant if you're storing items you need to keep. The manager was exceptionally helpful with any questions or changes I had to make. Very pleasant to deal with.

Angela was helpful, courteous, and friendly. We spoke first on the phone, then arranged for a tour…read moreof units, and then she efficiently guided me through the paperwork and and app. Made the process smooth and easy. Thanks Angela!

Terance was amezing we are happy costumer he was professional showed us what we need to seeread more

The only storage facility that makes it difficult to split payments. As per the "Manager" They…read morewon't take a payment over the phone "for security reasons" (meanwhile my local pizzeria, and everyone else does) they also penalize you with less access hours for not setting up auto pay. Raised my rent a few months back. I thought Public Storage was bad, this Company is just bad in different ways. I can't wait to be able to get out of here.

From the owner: StorQuest's state-of-the-art facility in Ronkonkoma, New York, is fully equipped with premium…read morefeatures and timesaving services to help you make room for more awesome. Located on Lakewood Avenue near Lake Ronkonkoma and Long Island MacArthur Airport, StorQuest offers fast access to Veterans Memorial Highway. You can quickly swing by, pick up your gear from your ground-floor unit, and hit the road toward your next adventure. We also offer climate-controlled storage and business storage options. Questions? Our onsite manager is here to help. Explore more with StorQuest.

Excellent customer service. Prompt and courteous experience. The product was more than I was…read moreexcepting.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

Furniture on May 15, 2025 they did a lot of damage to my furniture and he has refused to make good…read morefor it. I don't find the business to be reputable and I would not recommend this business to people I've used them before. I'm very surprised at Charlie that he refuses to do anything. I have $2200 damage on my furniture. They handled my furniture terribly. I had a the furniture guy come in. It was all brand new furniture and he looked at my furniture and he said the furniture was handled terribly by movers so if you have new furniture to move, recommend you find someone else. Do not use Mr. D's. They're not reliable and they're not reputable. They don't make good for their damage that they do and the men don't care what they do with your furniture. I had Charlie come here and look at the furniture and showed him the damage that the men did on delivery. He said he would take care of it and here it is October 1 and he still has done nothing to do to make good for the damage of of what of what his men did I am handicapped unfortunately and there's not much I can do. I can't get out to go to court, but if I have to, I'm going to hire an attorney to take care of this because that's not right you don't do this to somebody. You don't damage their furniture and leave it in this condition and refuse to do anything, especially when it's brand new furniture. I also intend to report this to the Better Business Bureau and I will follow up with any other organization that I to get results from this incident. This is not very June. I give Mr. moving in storage business half a star ratilng they did not even move half of my furniture. They left a lot of boxes behind because they said the truck wasn't big enough to hold all the dose yet I paid for this so my son had to move it took him to move what they left behind and I had a refrigerator and a grill and I had included that in the moving, but they said I didn't and they charged me an extra hundred dollars to move that the men were treated very well. I gave them lunch plus they a nice lump sum tip for the moving and it took them all day to move a small apartment from from one block to another block. It was obvious the men did not want to be bothered with this move. You could see it. Their attitude was very bad.

So after loosing my health battle with lupus loosing my hair and walking capabilities needing spine…read moresurgery and two knees replacements I fell on hard times. Being a single mother 2 sons ages 16 & 6 sons we where refered to have them come and store our house hold belongings PAID for. January -March 2023 When they packed things up and made a list the processed was rushed a bit. I even told them take anything they wanted it was a good process. Then upon delivery the man in charge was like "Geez They paid for all of this." Meaning the government with a judgement mental tone. I brushed it off didn't respond no DSS doesn't pay for my new apartment buddy. Well I am still on crutches signed off didn't have much energy to check but then I realized SO MUCH WAS STOLEN! MY IRREPLACEABLE PUCTURES OF MY FATHER WHO PASSED LAST YEAR. All of my son's clothing size 5-6T ALL Of my jeans about 18 pairs. My clothes where picked through heavily about 3 giant zip sealed bags opened deflated. My son's PS4 gone. ALL of my kitchen appliances GONE. When I called back they just kept saying impossible they wouldn't check the footage. They got me good I'm in the middle of needing heart issues and doctor appointments and raising my son as a good mother and they took advantage of my kindness and disabilities. I will never forget this. They are lucky I let it go and didn't call the police. If you are unlucky enough to use this service DOCUMENT list and take pictures of everything do not let them drop off and leave. They will take you for anything. The forces on the other side will see what you guys have done you may not be punished in this life time but you will in the next. Guaranteed.

Jodi, the customer service professional was just that a PROFESSIONAL!…read more My wife and myself would like to take the time out to thank her for all of the excellent and heartfelt assistance she provided us with today. Had it not been for her insightful suggestions and guidance we would have been in a very tight spot, but, because of her expertise, a disaster was averted. Thank you Jodi, from the bottom of our hearts Yours truly. A pair of loyal CubeSmart Customers

A near 20% rent increase - leveled on less than 30 days notice - on a customer who's been renting…read moreat this facility for almost 20 years! ... And whom they'll have to replace under a 'new customer' deal affording the first month FREE and a discounted monthly rate less than half what I've been paying. Folks - that's a moronic business model - financially and reputationally. Real geniuses.

RENTERS BEWARE!!!!!!! This is the absolute WORST place to…read morestore your precious items. Last year 2024, I already had items at the facility (iStorage Bayport) which I pay over $350 per month. When I entered to get something out last summer, I realized the air conditioning unit was NOT WORKING, which they advertise and I'm paying for "Climate Controlled Units". The management claimed that the unit recently broke (2 Weeks at that point) and they were waiting on parts. Judging by the smell of the place and the moisture on the floor, I could tell it was longer. I put a complaint in to the corporate office, that my items were smelling like mildew and I was told to contact the insurance company, even though it was due to their negligence and faulty equipment. I didn't follow up because once you put a claim in, the insurance goes up (we all know how that works) Plus at that point the Summer was ending and I was hoping for the best. Fast forward one year later, Summer 2025... I just went to my unit and once again the AC in non operational!!! and has been out for several weeks. The inside of the building STINKS OF MOLD!!!!!!!! THERE IS MOISTURE SPOTS ALL OVER THE FLOOR!!!. ITS A COMPLETES BREEDING GROUND FOR BLACK MOLD. ALL OF THE PEOPLE WHO SPEND TONS ON MONEY TO KEEP THEIR ITEMS SAFELY STORED ARE BEING LIED TO! THIS COMPANY COULD GIVE A CRAP LESS ABOUT THEIR CLIENTS!!!! I just called to complain yet again and demand a total refund. I was told to call the insurance company, they don't compensate clients. I was also tipped off by the management of the building, that they never fully fixed the unit last year and this is why they now in the same situation. DO NOT RENT SPACE FROM THIS CRAPPY COMPANY!!! THEY ARE NOT CHEAPER THAN OTHER STORAGE UNITS, THEY ACTUALLY COST MORE AND NOW EVERYTHING I HAD IN THERE I HAVE TO THROW AWAY. THEY ARE SCAMMING EVERYONE THAT RENTS IN THAT PLACE AND I ONLY HOPE EVERYONE FILLS OUT A COMPLAINT OR CLASS ACTION LAWSUIT. YOUR ITEMS WILL BE TOXIC TO TAKE BACK IN YOUR HOMES.

Stay away from this storage place. Horrible.. was late on a payment , made the payment went to my…read moreunit 2 weeks later and there was an extra lock on it. HUGE inconvenience since it was a Sunday no one was in the office. I really needed an item out of my unit and now I'm pretty much out of luck!!! Maybe they should keep up with what they do there, quick to lock it up ... obviously they don't care to keep up with taking locks off!! Terrible management!!! Only gave one star because you can post a review with picking a star ZERO stars!!

not only did my monthly charge go up 3 times while I was using my unit, it is extremely unsafe. My…read moremom was trapped in the elevator for over an hour with no way to contact any employees, then when she was saved by a firefighter they put up a sign that said any damage to the elevators will be charged to the tenant. Once while accessing my unit the thermostat over fell off and hit my husband. Unsafe, poor communication, would not recommend.

Absolutely Superb, Brand New Self Storage Facility. Next Door To Restaurant Depot, Bohemia, Just A…read moreMile Drive , Either From Sunrise HyWy ( NY27) Or Veterans Highway ( CR.454). I Already Got My Storage Over There, just To De-Clutter My Apartment. The Rates Are Very Reasonable, Friendly Staff, Probably, They Have Special Discounts Offers, For New Tenants.

I rented a U Box to move my things to Florida, Chris was super knowledgeable and answered all my…read morequestions and made the process absolutely seamless and easy. There was another employee, Danielle, checking in the vehicles in the parking lot and working so hard I was amazed. Great team, highly recommend. They should have nothing less than 5 stars.

overall, a great U-Haul location. the manager Christopher Knepp is the most helpful guy. he…read moreliterally did everything to help us and make our experience as easy as possible. so quick and simple to pick up and drop off too. Love this location!!! thanks Chris for all your help!

Very well managed and clean facility. John is very knowledgeable and attentive to all of your needs…read moreand concerns. All good things and experiences here. Nothing bad to say. See John. You won't be disappointed.

From the owner: Store your belongings at Extra Space Storage on 1590 Lakeland Ave in Bohemia, NY today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.